Posts By: Tim Galling

New curricular units on Brightspace for 2023/24

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The new curricular units for 2023/24 will be available on Brightspace to staff from Thursday 6th July. This will be accompanied by guidance and support on unit preparation for the next academic year. New unit content layout with ‘Lessons’ For the coming academic year we are moving to the Lessons (v1) content layout for all… Read more » about New curricular units on Brightspace for 2023/24

Viewing ‘Draft’ assignment marks on Brightspace

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We have had an ongoing issue where Turnitin assignment marks are not being displayed on the assignment pages in Brightspace that list student submissions and instead it just shows ‘refreshing…’ This makes it difficult to keep track of what has been marked and what marks have been awarded prior to mark release. This has been raised… Read more » about Viewing ‘Draft’ assignment marks on Brightspace

Improved video thumbnail features in Panopto

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A series of improvements to modernise the Panopto user interface are being released in the coming months. The first update will reposition video thumbnail action buttons and will be released this month. Integrated video action buttons Video action buttons will be moved within video thumbnails for a cleaner, decluttered list page. Hovering over a video… Read more » about Improved video thumbnail features in Panopto

Setting up your ‘My Unit Feedback’ survey

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My Unit Feedback is a unit survey run at all levels (0, 4 , 5, 6 and 7) and replaces the MUSE survey. It will ask students about their learning experience on each of their units. The feedback received helps you to further build on your areas of good practice and identify any areas for… Read more » about Setting up your ‘My Unit Feedback’ survey

JISC Learning Analytics – System unavailable Wednesday 8 March 16:30-16:55

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Urgent maintenance needs to be completed for the JISC Learning Analytics service on Wednesday 08/03/23 from 16:30 to 16:55. During this time the service will be unavailable, this will impact the following activities: Access to the platform to view reports Access to generate the Checkin code to take attendance Student attendance Checkin The timing of this… Read more » about JISC Learning Analytics – System unavailable Wednesday 8 March 16:30-16:55

RESOLVED: JISC Learning Analytics (Data Explorer) log in problem

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Update: 31/01/23  15:30 This issue has now been resolved. If you have any further queries or issues, please raise a ticket with the IT Service Desk: Call: (01202) 965515 Or freephone 0808 196 2332 Online: https://itservices.bournemouth.ac.uk Use the ‘Learning and Teaching Systems’ forms to raise queries with the TEL Development Team directly. Update: 31/01/23: 14:45 We… Read more » about RESOLVED: JISC Learning Analytics (Data Explorer) log in problem

Issue: Turnitin voice comments and ‘refreshing’ mark

We are currently aware of two issues affecting marking and feedback with Turnitin assignments. Both of these issues are currently being investigated by the software providers with an aim to get fixes in place as soon as possible. We apologise for any inconvenience caused. Voice comments must be recorded using Firefox or Safari browsers Issue… Read more » about Issue: Turnitin voice comments and ‘refreshing’ mark

Now resolved: Launching Zoom from a Brightspace unit via ‘Communication’ menu bar

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Update: 23/01/23 3:00PM This issue has now been resolved and normal service is resumed allowing Zoom meetings to be scheduled, launched and joined from Brightspace units. If you have any further queries or issues, please raise a ticket with the IT Service Desk: Call: (01202) 965515 Or freephone 0808 196 2332 Online:https://itservices.bournemouth.ac.uk   Update 23/01/23… Read more » about Now resolved: Launching Zoom from a Brightspace unit via ‘Communication’ menu bar

NOW RESOLVED: Turnitin running slow for staff this morning (16/01/23)

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16/01/23: 4:00PM The Turnitin service issues that have been experienced today are now resolved. Normal service was resumed at 3:30PM. If any staff are continuing to have issues or have any further queries, please raise a ticket with the IT Service Desk: Call: (01202) 965515 Or freephone 0808 196 2332 Online:https://itservices.bournemouth.ac.uk 16/01/23: 11:21am We aware… Read more » about NOW RESOLVED: Turnitin running slow for staff this morning (16/01/23)