16/01/23: 4:00PM
The Turnitin service issues that have been experienced today are now resolved. Normal service was resumed at 3:30PM.
If any staff are continuing to have issues or have any further queries, please raise a ticket with the IT Service Desk:
- Call: (01202) 965515 Or freephone 0808 196 2332
- Online:https://itservices.bournemouth.ac.uk
16/01/23: 11:21am
We aware that Turnitin is currently running slowly this morning and in some cases pages are failing to load which has prevented some feedback from being saved. This issue has been raised with Turnitin Support and we would strongly advise that staff hold off on marking in Turnitin until we have confirmation that this issue is resolved.
This issue will also cause delays to students in viewing similarity reports although will not affect the submission of their assignments to Brightspace.
Turnitin Support are tracking the status of this issue on the following page: https://turnitin.statuspage.io/incidents/mnhc4yyt8nsf
If you have any further queries or issues, please raise a ticket with the IT Service Desk:
- Call: (01202) 965515 Or freephone 0808 196 2332
- Online:https://itservices.bournemouth.ac.uk
We will keep you updated on the progress of this issue.
