RESOLVED: JISC Learning Analytics (Data Explorer) log in problem

Update: 31/01/23  15:30
This issue has now been resolved.

If you have any further queries or issues, please raise a ticket with the IT Service Desk:

  • Call: (01202) 965515 Or freephone 0808 196 2332
  • Online:
  • Use the ‘Learning and Teaching Systems’ forms to raise queries with the TEL Development Team directly.
Update: 31/01/23: 14:45
We are aware that there is currently an issue preventing staff from logging in to JISC LA Data Explorer (
The software providers are currently investigating the issue and working to get this resolved as soon as possible. Until this issue is resolved, staff will not be able to access the system to capture attendance and view reports.
We will keep you updated on the status of this issue.
Apologies for any inconvenience caused.

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