Posts By: Tim Galling

Improved video thumbnail features in Panopto

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A series of improvements to modernise the Panopto user interface are being released in the coming months. The first update will reposition video thumbnail action buttons and will be released this month. Integrated video action buttons Video action buttons will be moved within video thumbnails for a cleaner, decluttered list page. Hovering over a video… Read more » about Improved video thumbnail features in Panopto

Setting up your ‘My Unit Feedback’ survey

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My Unit Feedback is a unit survey run at all levels (0, 4 , 5, 6 and 7) and replaces the MUSE survey. It will ask students about their learning experience on each of their units. The feedback received helps you to further build on your areas of good practice and identify any areas for… Read more » about Setting up your ‘My Unit Feedback’ survey

JISC Learning Analytics – System unavailable Wednesday 8 March 16:30-16:55

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Urgent maintenance needs to be completed for the JISC Learning Analytics service on Wednesday 08/03/23 from 16:30 to 16:55. During this time the service will be unavailable, this will impact the following activities: Access to the platform to view reports Access to generate the Checkin code to take attendance Student attendance Checkin The timing of this… Read more » about JISC Learning Analytics – System unavailable Wednesday 8 March 16:30-16:55

RESOLVED: JISC Learning Analytics (Data Explorer) log in problem

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Update: 31/01/23  15:30 This issue has now been resolved. If you have any further queries or issues, please raise a ticket with the IT Service Desk: Call: (01202) 965515 Or freephone 0808 196 2332 Online: https://itservices.bournemouth.ac.uk Use the ‘Learning and Teaching Systems’ forms to raise queries with the TEL Development Team directly. Update: 31/01/23: 14:45 We… Read more » about RESOLVED: JISC Learning Analytics (Data Explorer) log in problem

Issue: Turnitin voice comments and ‘refreshing’ mark

We are currently aware of two issues affecting marking and feedback with Turnitin assignments. Both of these issues are currently being investigated by the software providers with an aim to get fixes in place as soon as possible. We apologise for any inconvenience caused. Voice comments must be recorded using Firefox or Safari browsers Issue… Read more » about Issue: Turnitin voice comments and ‘refreshing’ mark

Now resolved: Launching Zoom from a Brightspace unit via ‘Communication’ menu bar

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Update: 23/01/23 3:00PM This issue has now been resolved and normal service is resumed allowing Zoom meetings to be scheduled, launched and joined from Brightspace units. If you have any further queries or issues, please raise a ticket with the IT Service Desk: Call: (01202) 965515 Or freephone 0808 196 2332 Online:https://itservices.bournemouth.ac.uk   Update 23/01/23… Read more » about Now resolved: Launching Zoom from a Brightspace unit via ‘Communication’ menu bar

NOW RESOLVED: Turnitin running slow for staff this morning (16/01/23)

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16/01/23: 4:00PM The Turnitin service issues that have been experienced today are now resolved. Normal service was resumed at 3:30PM. If any staff are continuing to have issues or have any further queries, please raise a ticket with the IT Service Desk: Call: (01202) 965515 Or freephone 0808 196 2332 Online:https://itservices.bournemouth.ac.uk 16/01/23: 11:21am We aware… Read more » about NOW RESOLVED: Turnitin running slow for staff this morning (16/01/23)

Issue: Turnitin voice comments bug

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We are currently aware of an issue with Turnitin voice comments where feedback that has been recorded after 25 November using Chrome or Edge browsers will be distorted when played back. Until this issue is resolved, you must use the Firefox or Safari (Mac) browser when recording Turnitin voice comments. Note that when using Firefox on a BU… Read more » about Issue: Turnitin voice comments bug

Setting up your ‘My Unit Feedback’ survey

Brightspace logo

My Unit Feedback is a unit-level survey at all levels which replaces MUSE. It will run towards the end of the unit. It will ask students about their learning experience on each of their units. The feedback received helps you to further build on your areas of good practice and identify any areas for development…. Read more » about Setting up your ‘My Unit Feedback’ survey

Learning Analytics – helping you to support your students 

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As we near the start of induction week we wanted to provide you with some guidance to share with your students on how they can prepare for the use of Study Goal, so they understand what is expected of them and how they access the system.   All Level 0 and Level 4 students have been made aware of the Learning… Read more » about Learning Analytics – helping you to support your students