Abstract Technology is critical for facilitating the experience value cocreation process in tourism. Online platforms in particular enable consumers to develop realistic expectations and to cocreate their experiences. Limited empirical research has been done to investigate the experience value cocreation process, especially in tourism. This study fills this gap by proposing a cognition–emotion–behavior model. A… Read more »
eTourism Lab team
Georgina Sekadakis
Social media & charity
Dr Andrew Spencer
Technology adaptation & strategic management
Luca Smiroldo
E-marketing & SMTEs
Nicolas Gregori
Social media & service design
Barbara Neuhofer
Tourism experience & technology
Zornitza Yovcheva
Smart phone augmented reality
Ivana Rihova
Events & social co-creation
John Fotis
Social media & consumer behaviour
SMART TOURISM event: Big data, artificial intelligence and robotics revolutions @WTM London
November 8 @ 14:00 – 15:00 Free 8 Nov 2017, 14:00 – 15:00 WTM Inspire Theatre – EU490 World Travel Market, London Free registration Smart Tourism session puts in agenda the main trends and challenges of smart tourism as well as discussion of research result on Smart Tourism conducted by Bournemouth University eTourism Lab. The… Read more »
UNWTO 22nd General Assembly in Chengdu, China
New photos from Dimitrios Buhalis keynote presentation on Smart Tourism at World Tourism Organization (UNWTO) 22 General Assembly in Chengdu, China
Programme, keynotes, papers and social activities for the BU Tourism and Hospitality Conference
We are absolutely delighted with the programme, keynotes, papers and social activites for the BU Tourism and Hospitality Conference and look forward to welcome good friends to @Bournemouth Bournemouth University Department of Tourism and Hospitality next week Download the programme here: https://drive.google.com/file/d/0B2E60FvQiIpTQ0otWFd3TEUybWc/view?usp=sharing BU Tourism and Hospitality Conference Bournemouth University, 4-6th September 2017 Visitor Economy: Strategies and… Read more »
Congratulations with the new role!
Professor Dimitrios Buhalis has been elected as one of the Vice Chairmen of the United Nations World Tourism Organization (UNWTO) Affiliate Members. “I look forward to work closely with colleagues and organisations from around the world,” Professor Buhalis wrote on his social media accounts, regarding his new position. The Affiliate Members of UNWTO include companies… Read more »
Free access paper on ‘Social media and recruitment in tourism and hospitality’
New paper by Adele Ladkin and Dimitrios Buhalis in the International Journal of Contemporary Hospitality Management Highly Commended Paper available with 2017 Literati Awards FREE access Adele Ladkin, Dimitrios Buhalis, (2016) “Online and social media recruitment: Hospitality employer and prospective employee considerations”, International Journal of Contemporary Hospitality Management, Vol. 28 Issue: 2, pp.327-345, https://doi.org/10.1108/IJCHM-05-2014-0218
The future of education and eLearning and MOOCs talk
Professor Dimitrios Buhalis presentation on the future of education and eLearning and MOOCs at the 3rd Global Tourism & Hospitality Conference (HONG KONG 2017) The 3rd Global Tourism & Hospitality Conference (HONG KONG 2017) is hosted and organised by the School of Hotel and Tourism Management of The Hong Kong Polytechnic University in Hong Kong…. Read more »
2016 Electronic Markets Papers of the Year goes to BU eTourism Lab!
One more great publication – one more award! The paper: Neuhofer, B., Buhalis, D., Ladkin, A., 2015, Smart technologies for personalized experiences: a case study in the hospitality domain, Electronic Markets, Vol 25(3), pp. 243-254, has been selected as one of the two ‘2016 Electronic Markets Papers of the Year’. ‘Dear Dimitrios, High quality papers… Read more »
Professor Dimitrios Buhalis exceeds 20000 citations on Google Scholar making him the #3 author in the world for tourism and #1 for hospitality
Professor Dimitrios Buhalis exceeds 20000 citations on Google Scholar making him the #3 author in the world for tourism and #1 for hospitality. https://scholar.google.co.uk/citations?user=KW2ZrvUAAAAJ&hl=en
Smart Tourism and Agile Destination Management – BUfoL17 – 11th July 2017
Bournemouth University Festival of Learning 2017 Smart Tourism and Agile Destination Management https://smart-tourism-and-agile-destination-management.eventbrite.co.uk Tuesday 11 July 2017 10:00 – 17:00 eTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB The internet of things, big data, wearable technology and augmented reality are just a handful of the technological innovations driving change in our business and… Read more »
Upcoming Events
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TTRAEurope19 @Bournemouth, Tourism in the era of connectivity
April 8 - April 10