Bournemouth University proudly presents 3 events for you to join – BU Tourism and Hospitality Fusion / Professional – Executive Programmes / CHME2018 Conference BU Tourism and Hospitality Fusion Conference in partnership with Grange Hotels Thursday 1st – Friday 2nd February 2018 Grange City Hotel London London EC3N 2BQ https://microsites.bournemouth.ac.uk/tourism/2018/01/11/bufusionconference/ Brochure https://tinyurl.com/BUFusionTourism-Hospitality Bournemouth University Tourism and Hospitality Fusion Conference in partnership… Read more »
eTourism Lab team
Georgina Sekadakis
Social media & charity
Dr Andrew Spencer
Technology adaptation & strategic management
Luca Smiroldo
E-marketing & SMTEs
Nicolas Gregori
Social media & service design
Barbara Neuhofer
Tourism experience & technology
Zornitza Yovcheva
Smart phone augmented reality
Ivana Rihova
Events & social co-creation
John Fotis
Social media & consumer behaviour
Professor Dimitrios Buhalis will be presenting 6 papers at the ENTER2018 eTourism Conference
Professor Dimitrios Buhalis will be presenting 6 papers at the ENTER2018 eTourism Conference with recent graduates Yeyen Sinarta and Sharon Nyangwe as well as partners from Hong Kong Polytechnic University Professor Rob Law, Katerina Volchek, Dr Markus Schuckert and General Manager of Hotel Icon Hong Kong Richard Hatter. Looking forward to explore the latest eTourism innovations in Sweden https://enter2018.org/ ENTER2018 https://enter2018.org/ Sinarta, Y., Buhalis, D., 2018,… Read more »
Professional development courses for tourism & hospitality professionals
Bournemouth University Tourism and Hospitality Professional courses 28 Feb – 16 March 2018 Course details – www.bournemouth.ac.uk/tourism-hospitality-shortcourses Bookings – Professional development courses Brochure https://tinyurl.com/BUTHProfessionalCourses Professional development courses for tourism & hospitality professionals Book course tickets In the Department of Tourism & Hospitality, we pride ourselves on the cutting edge knowledge and professional excellence we cultivate. The combination of staff expertise… Read more »
Bournemouth University Tourism & Hospitality Fusion Conference
Bournemouth University Tourism & Hospitality Fusion Conference Thursday 1st and Friday 2nd February 2018 Time: 10:00 – 18:00 Location: Grange City Hotel London, 8-14 Cooper’s Row, London EC3N 2BQ The Bournemouth University BU Tourism & Hospitality Fusion Conference will be held in London on the 1st (Focus on Tourism) and 2nd (Focus on Hospitality) of February 2018 at 10am in partnership with… Read more »
New Video on Smart Tourism, IoT, AI and Big Data by Professor Dimitrios Buhalis
Smart Tourism at Foro Internacional Turismo Maspalomas 2017 Gran Canaria, Spain Professor Dimitrios Buhalis explains how the Internet of Things, Artificial Intelligence, Big Data is propelling Smart Tourism and personalisation, contextualisation and individualisation to reengineer the tourism industry and co-create value for all stakeholders. Co-creating authentic experiences will be critical of the competitiveness of tourism… Read more »
Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival
Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival Bournemouth Air Festival – www.bournemouthair.co.uk attracts on average 1 million attendees over 3 days and recently awarded as national “Tourism Event of The Year 2015”(Bournemouthair, 2015) by Visit England. These attendees are a mix of residents and tourists who may need information or… Read more »
BU eTourism Lab publications of 2017
Looking back: the list of papers on etourism and Smart Tourism, published by BU eTourism Lab members in 2017. 2017 Zhang, H., Gordon, S., Buhalis, D., & Ding, X. (2017). Experience Value Cocreation on Destination Online Platforms. JOURNAL OF TRAVEL RESEARCH, 0047287517733557. Dickinson, J. E., Filimonau, V., Cherrett, T., Davies, N., Hibbert, J. F., Norgate,… Read more »
2018 New year and new papers
2018 Dimitrios Buhalis, Rosanna Leung, Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management, Volume 71, April 2018, Pages 41-50, ISSN 0278-4319, https://doi.org/10.1016/j.ijhm.2017.11.011. Viglia, G., Pelloia, M., & Buhalis, D. (2018). Information Technology in Hospitality Education. In Innovation in Hospitality Education (pp. 87-100). Springer, Cham. Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R., &… Read more »
New video: SMART TOURISM : Big data, artificial intelligence and robotics revolutions @WTM London 2017
Full session from WTM London 2017 workshop on Big data, artificial intelligence and robotics revolutions SMART TOURISM : Big data, artificial intelligence and robotics revolutions @WTM London 2017
New Publication: Experience Value Co-creation on Destination Online Platforms
Abstract Technology is critical for facilitating the experience value cocreation process in tourism. Online platforms in particular enable consumers to develop realistic expectations and to cocreate their experiences. Limited empirical research has been done to investigate the experience value cocreation process, especially in tourism. This study fills this gap by proposing a cognition–emotion–behavior model. A… Read more »