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    eTourism Lab team

    Georgina Sekadaks

    Georgina Sekadakis

    Social media & charity

    Andrew Spencer

    Dr Andrew Spencer

    Technology adaptation & strategic management

    Luca Smiroldo

    Luca Smiroldo

    E-marketing & SMTEs

    Nicolas Gregori

    Nicolas Gregori

    Social media & service design

    Barbara Neuhofer

    Barbara Neuhofer

    Tourism experience & technology

    Zornita Yovcheva

    Zornitza Yovcheva

    Smart phone augmented reality

    Ivana Rihova

    Ivana Rihova

    Events & social co-creation

    John Fotis

    John Fotis

    Social media & consumer behaviour

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    Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733 

    Posted December 28, 2023. Filed under co-creation, eTourism, Smart Tourism.

    NEW RESEARCH PAPER PUBLISHED Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733… Read more » about Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733 

    Professor Dimitrios Buhalis was the distinguished recipient of the GREAT SEA AWARD 2023 – Research in Innovative Sustainable Tourism Solutions at the Mediterranean Tourism Awards.

    Posted November 24, 2023. Filed under Uncategorized.

    Professor Dimitrios Buhalis was the distinguished recipient of the GREAT SEA AWARD 2023 – Research in Innovative Sustainable Tourism Solutions at the Mediterranean Tourism Awards. This prestigious award, organized by the… Read more » about Professor Dimitrios Buhalis was the distinguished recipient of the GREAT SEA AWARD 2023 – Research in Innovative Sustainable Tourism Solutions at the Mediterranean Tourism Awards.

    Professor Dimitrios Buhalis has recently published two new research articles

    Posted October 5, 2023. Filed under Uncategorized.

    Professor Dimitrios Buhalis has recently published two new research articles Assiouras, I., Vallström, N., Skourtis, G., Buhalis, D., 2024 Exploring how communication leads to value co-creation, value co-destruction and value… Read more » about Professor Dimitrios Buhalis has recently published two new research articles

    NEW ARTIFICIAL INTELLIGENCE ARTICLE PUBLISHED   Artificial Intelligence’s impact on Hospitality and Tourism Marketing: Exploring key themes and addressing challenges,

    Posted July 1, 2023. Filed under Uncategorized.

    NEW ARTIFICIAL INTELLIGENCE ARTICLE PUBLISHED Bulchand-Gidumal, J., William, E., O’Connor, P., Buhalis, D., 2023, Artificial Intelligence’s impact on Hospitality and Tourism Marketing: Exploring key themes and addressing challenges, Current Issues in… Read more » about NEW ARTIFICIAL INTELLIGENCE ARTICLE PUBLISHED   Artificial Intelligence’s impact on Hospitality and Tourism Marketing: Exploring key themes and addressing challenges,

    Customer incivility for frontline employees,

    Posted March 31, 2023. Filed under co-creation.

    New research just published Boukis, A., Koritos, C., Papastathopoulos, A., Buhalis, D., 2023, Customer incivility for frontline employees, Annals of Tourism Research, Volume 100, May 2023, 103555 https://doi.org/10.1016/j.annals.2023.103555 OPEN ACCESS… Read more » about Customer incivility for frontline employees,

    Traveling with pets: designing hospitality services for pet owners/parents and hotel guests

    Posted March 21, 2023. Filed under Uncategorized.

    Are you a PET / DOG PARENT ? New research paper on TRAVELING WITH PETS Buhalis, D. and Chan, J. (2023), Traveling with pets: designing hospitality services for pet owners/parents… Read more » about Traveling with pets: designing hospitality services for pet owners/parents and hotel guests

    Professor Dimitrios Buhalis contributes on the Impact of ChatGPT to tourism marketing 

    Posted March 12, 2023. Filed under Uncategorized.

    Professor Dimitrios Buhalis contributes on the Impact of ChatGPT to tourism marketing CUTTING EDGE PAPER ON ChatGPT with key colleagues and examples from KALAMATA and BOURNEMOUTH 🙂 “So what if… Read more » about Professor Dimitrios Buhalis contributes on the Impact of ChatGPT to tourism marketing 

    DEMENTIA AND ACTIVE AGEING THROUGH LEISURE AND TOURISM

    Posted March 7, 2023. Filed under Uncategorized.

    We would like to invite you to join the  DEMENTIA AND ACTIVE AGEING THROUGH LEISURE AND TOURISM Research Forum and Knowledge Exchange  Wednesday, 29 March 2023, 14:00 – 17:00 BST   … Read more » about DEMENTIA AND ACTIVE AGEING THROUGH LEISURE AND TOURISM

    “Future Innovations in Tourism Destination Management”

    Posted March 2, 2023. Filed under Uncategorized.

    Join us on the Tourism Review webinar Thursday 2nd March 2023, 15:00-16:30 CST / 21:00-22:30 London Time / March 3, 08:00-09:30 Sydney time “Future Innovations in Tourism Destination Management” The… Read more » about “Future Innovations in Tourism Destination Management”

    Professor Dimitrios Buhalis was ranked 5th for “Best Business and Management Scientists in the United Kingdom” and 46th in the world

    Posted February 26, 2023. Filed under eTourism.

    According to Research.com Professor Dimitrios Buhalis was ranked 5th for “Best Business and Management Scientists in the United Kingdom” https://research.com/scientists-rankings/business-and-management/gb and 46th in the world (out of over 7,819 scientists)…. Read more » about Professor Dimitrios Buhalis was ranked 5th for “Best Business and Management Scientists in the United Kingdom” and 46th in the world

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    New publications

    • Rihova, I., Buhalis, D., Gouthro, M., Moital, M., 2018 Customer-to-customer co-creation practices in tourism: lessons from Customer-Dominant logic, Tourism Management, Vol. 67, pp.362-375
    • Buhalis, D., Leung, R. Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management, Volume 71, April 2018, Pages 41-50
    • González, J. A. M., Parra-Lopez, E., & Buhalis, D. (2016). The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management.
    • Viglia, G., Pelloia, M., & Buhalis, D. (2018). Information Technology in Hospitality Education. In Innovation in Hospitality Education (pp. 87-100). Springer, Cham
    • Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R., & Buhalis, D. (2018). DMO online platforms: Image and intention to visit. Tourism Management, 65, 116-130
    • Zhang, H., Gordon, S., Buhalis, D., & Ding, X. (2017). Experience Value Cocreation on Destination Online Platforms. JOURNAL OF TRAVEL RESEARCH
    • Williams, N., Inversini, A., Ferdinand, N., Buhalis, D., 2017. Destination eWOM: A macro and meso network approach? Annals of Tourism Research. Volume 64, May 2017, Pages 87–101
    • Tanti A., and Buhalis, D. 2017, The influences and consequences of being digitally connected and/or disconnected to travellers, Information Technology & Tourism March, p.1-21
    • Qi, S., Law, R., Buhalis, D., 2017. Comparative evaluation study of the websites of China-based and international luxury hotels. JOURNAL OF CHINA TOURISM RESEARCH, 2017
    • Xu, F., Buhalis, D., Weber, J., 2017. Serious games and the gamification of tourism. Tourism Management Volume 60, June 2017, Pages 244–256

    Blogroll

    • Blog of Prof. Dimitrios Buhalis: Dimitrios Journeys

    Tag Cloud

    #BUeTourimLab #bufest15 #BUsmarttourism #IFITTtalk #SmartTourism Adele Ladkin Alessandro Inversini Barbara Neuhofer Bournemouth University Bournemouth University eTourism Lab BU BUeTourismLab BU eTourism Lab Bu eTourismLab Buhalis co-creation Conference destination digital work life balance Dimitrios Buhalis ENTER2016 etourism eTourismLab eTourism Lab Experience Economy Gamification Hospitality ICT IFITT IFITTtalk@Bournemouth innovation John Fotis London PhD Award Prof. Dimitrios Buhalis Professor Dimitrios Buhalis Publication research Smart Tourism smart tourism workshop social media technology tourism tourism experience World Travel Market

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