27th CHME Annual Research Conference
Innovation in Hospitality: Connecting stakeholders to deliver memorable experiences
The deadline for paper submissions: 26th January 2018
Bournemouth University is proud to host the 27th Council for Hospitality Management Education’s Annual Research Conference in May 2018.
The hospitality industry strives to cope with the changing forces in the environments in which it operates. Such changes are multifaceted and driven by dynamic economic, political, social and technological forces. Innovation in hospitality is crucial so that all stakeholders can offer improved and memorable customer experiences in a situation of flux. The Council for Hospitality Management Education conference is the best avenue to drive our agenda for research and learning in hospitality with regards to products and services, process, marketing, people and institutional innovation. The conference theme relates to innovative practices in all aspects of the hospitality experience including in hospitality education.
There is also growing academic interest in issues related to the hospitality experience such as the sharing economy, talent management, technology and distribution, food innovation and design, crisis and risk management and gender and religion. The CHME18 conference invites contributions within the following main themes:
· Hospitality Management
· Learning, Teaching, and Assessment in Hospitality
· Critical and Cultural Studies in Hospitality
· Today’s and Tomorrow’s Consumer
· Technology and Innovation in Hospitality.
Other relevant thematic areas include:
· Experiences and consumers of the future
· The sharing economy and challenges to commercial hospitality
· Collaborative consumption and co creation
· Management of talent in the hospitality industry
· Human Resource Management and Leadership in hospitality
· Technology and distribution
· Food innovation and design
· Luxury vs functionality
· Gender and religion
· Female leadership in hospitality
· Crisis management, risk management, safety and security
· The future of hospitality.
We also invite workshop contributions from industry stakeholders and practitioners under the theme: ‘Innovation in hospitality and tomorrow’s consumers’. We would like to engage industry professionals and government officials in a dialogue on how to best utilise our education and research outputs for the benefits of the industry and to share best practice.
Industry workshop proposals should be submitted to:
For more information please contact CHME2018 Chair, Dr Hanaa Osman
Progress on Information Technology in Hospitality and Tourism –
Special issue call for papers from Journal of Hospitality and Tourism Technology
Tourism and hospitality areas have been influenced by the rapid development of information technology (IT) in the last few decades (Law, Buhalis, & Cobanoglu, 2014). The fast development of internet has tremendously revolutionized the tourism and hospitality industries (Buhalis, 2003). Using internet, Web 1.0, and then Web 2.0/social media environments have effectively connected the travelers and tourists around the world from one hand, and the tourism and hospitality businesses from other hand much more than ever before (Buhalis & Law, 2008). The rapid development and adoption of IT in tourism and hospitality industries influenced on the behavior of consumers such as information search, purchase decision, and post-purchase behavior, as well as the suppliers marketing and management approaches (Law et al., 2014). Because of the important role of IT on the hospitality and tourism development, several studies have reviewed this role. For instance, Law et al., (2014) has reviewed 107 published papers related to IT in hospitality and tourism journals between 2009 and 2013. Moreover, Ip et al. (2011) reviewed IT papers from 1999 to 2008 published in hospitality journals, Leung and Law (2007) papers from 1985 to 2004, and Law et al. (2009) from 2005 to 2007 in 57 hospitality and tourism journals. However, all of these review papers generally focused on the progress of IT in tourism and hospitality areas, and have not focused on specific topics. Therefore, the current special issue aims to publish a collection of a number of critical review papers on the progress of IT in tourism and hospitality (up to 10-15 years), but in different specific topics.
Submissions related to the following topics are welcome
This issue welcome review papers on different aspects of hospitality and tourism technology. Each paper should be written as a review of literature on a particular topic. It will look at the progress of research within the topic from 30,000 feet view. It will review the previous (up to 10-15 years) and current research and reflect on future research. The purpose of this issue is to measure progress in a topic related to hospitality and tourism technology. Topics of interest include, but are not limited to:
Progress on EWOM in hospitality and tourism
Progress on Robotics in hospitality and tourism
Progress on Virtual Reality and Augmented Reality in Tourism
Progress on E-Marketing in hospitality and tourism
Progress on Smart Tourism
Progress on Social Media in tourism and hospitality
Progress on In-Room Technology
Progress on restaurant technology
Progress on Co-creation in hospitality and tourism
Progress on biometrics in hospitality
Progress on e-branding in hospitality and tourism
Progress on security in hospitality and tourism
Progress on green technologies in hospitality and tourism
Dr. S. Mostafa Rasoolimanesh (Assistant Editor, Special Issue)
Universiti Sains Malaysia
Professor, Hong Kong Polytechnic University, Hong Kong, China
Head of Department Tourism and Hospitality, Faculty of Management, Bournemouth University, UK
University of South Florida Sarasota-Manatee
Submission and Review Process
Each paper submitted to this special issue is subject to the following submission and review procedures:
• 500 to 750 words abstract should be emailed to the editors for initial review and approval. (Abstracts should be concise and to the point with appropriate references following the JHTT structured abstract)
• If your abstract is found suitable, you will be invited to submit your full paper. Each article needs to be approximately 5000-7500 words long.
• Two reviewers will be selected for a double-blind review process.
• Based on the reviewers’ recommendation, the editors will decide whether the particular submission should be accepted as it is, revised and re-submitted, or rejected.
Abstract submission deadline: 15th March, 2018
Deadline for submitting the full papers: 31st of July 2018
Revision and Final Decision: 30th of November 2018
Special issue expected publication date: Early of 2019