eTourismLab

Customer incivility for frontline employees,

Posted March 31, 2023. Filed under co-creation.

New research just published Boukis, A., Koritos, C., Papastathopoulos, A., Buhalis, D., 2023, Customer incivility for frontline employees, Annals of Tourism Research, Volume 100, May 2023, 103555 https://doi.org/10.1016/j.annals.2023.103555 OPEN ACCESS… Read more » about Customer incivility for frontline employees,

Professor Dimitrios Buhalis contributed to the EU Smart Tourism Podcast

Posted October 24, 2022. Filed under co-creation, Smart Tourism, Tourism.

Professor Dimitrios Buhalis contributed to the EU Smart Tourism Podcast LISTEN AT https://open.spotify.com/episode/7hgvIrhZOtxnSxZdXNmDrK In this third episode of the EU Smart Tourism Podcast, we explore the digital space in smart tourism… Read more » about Professor Dimitrios Buhalis contributed to the EU Smart Tourism Podcast

New research paper published by Professor Dimitrios Buhalis in Journal of Advertising

Posted September 4, 2020. Filed under co-creation, Tourism.

New research paper published by Professor Dimitrios Buhalis in Journal of Advertising Ali Selcuk Can, Yuksel Ekinci, Giampaolo Viglia & Dimitrios Buhalis (2020): Stronger Together? Tourists’ Behavioral Responses to Joint… Read more » about New research paper published by Professor Dimitrios Buhalis in Journal of Advertising

New Paper Out: Real-time co-creation and nowness service: lessons from tourism and hospitality

Posted March 22, 2019. Filed under co-creation, eTourism, Smart Tourism, Tourism.

Real-time co-creation and nowness service: lessons from tourism and hospitality Brands take advantage of technology, social media and constant connectivity to foster organic consumer engagement and interactions towards co-creating personalised… Read more » about New Paper Out: Real-time co-creation and nowness service: lessons from tourism and hospitality

First confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019

Posted July 14, 2018. Filed under co-creation, Conference, Smart Tourism, Tourism.

Pleased to announce the first confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019 @ Bournemouth University Department of Tourism and Hospitality Tourism in… Read more » about First confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019

Updated List of Publications

Posted July 5, 2018. Filed under co-creation, eTourism, New publication, Smart Tourism.

To make it even more easier to find the research in etourism, smart tourism, and technology-enabled experience, we have summarised the best publications of BU eTourism Lab members on these… Read more » about Updated List of Publications

co-creation