Buhalis

New paper on customer-to-customer co-creation practices in tourism

Enjoy free access to a new paper on Customer-to-customer co-creation practices in tourism: lessons from Customer-Dominant logic in Tourism Management. Rihova, I., Buhalis, D., Gouthro, M., Moital, M., 2018 Customer-to-customer co-creation practices in tourism: lessons from Customer-Dominant logic, Tourism Management, Vol. 67, pp.362-375 Other recent publications in eTourism, Smart tourism, value co-creation and other topic:… Read more »

New Article: The influences and consequences of being digitally connected and/or disconnected to travellers

Tanti A., and Buhalis, D. 2017, The influences and consequences of being digitally connected and/or disconnected to travellers, Information Technology & Tourism March, p.1-21. http://doi.org/10.1007/s40558-017-0081-8 Abstract Technological progress and tourism have worked in tandem for many years. Connectivity is the vehicle that drove the goal of technologically enhanced tourism experiences forward. This study, through an… Read more »