Journal Articles and Conference Papers


2019


Antón, C., Camarero, C., Laguna, M., Buhalis, D. 2019. Impacts of authenticity, degree of adaptation and cultural contrast on travellers’ memorable gastronomy experiences. Journal of Hospitality Marketing & Management, 1-22

K Volchek, R Law, D Buhalis, H Song, 2019. The Good, the Bad, and the Ugly: Tourist Perceptions on Interactions with Personalised Content. e-Review of Tourism Research 16 (2/3)

Fan, D., Buhalis, D., Lin, B. , 2019. Tourists’ Online and Face-to-Face Social Contact and Destination Immersion. e-Review of Tourism Research 16 (2/3)


2018


Rihova, I., Buhalis, D., Gouthro, M., Moital, M., 2018 Customer-to-customer co-creation practices in tourism: lessons from Customer-Dominant logic, Tourism Management, Vol. 67, pp.362-375

Buhalis, D., Leung, R. Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management, Volume 71, April 2018, Pages 41-50

Viglia, G., Pelloia, M., & Buhalis, D. (2018). Information Technology in Hospitality Education. In Innovation in Hospitality Education (pp. 87-100). Springer, Cham.

Molinillo, S., Liébana-Cabanillas, F., Anaya-Sánchez, R., & Buhalis, D. (2018). DMO online platforms: Image and intention to visit. Tourism Management, 65, 116-130.

Sinarta, Y., Buhalis, D., 2018, Technology Empowered Real-time Service, in Stangl, B., and Pesonen, J. (eds), Information and Communication Technologies in Tourism 2018, ENTER 2018, Jönköping, Sweden.

Nyangwe, S., Buhalis, D., 2018, Branding Transformation through Social Media and Co-creation. A case study of Marriott International, in Stangl, B., and Pesonen, J. (eds), Information and Communication Technologies in Tourism 2018, ENTER 2018, Jönköping, Sweden.

Volchek, K., Song, H., Law, R., Buhalis, D., 2018, Forecasting London Museum Visitors Using Google Trends Data, in Stangl, B., and Pesonen, J. (eds), Information and Communication Technologies in Tourism 2018, ENTER 2018, Jönköping, Sweden.

Law, R., Sun, S., Schuckert, M., Buhalis, D., 2018, Chinese travelers’ mobile payments: Market disruption and risk management, in Stangl, B., and Pesonen, J. (eds), Information and Communication Technologies in Tourism 2018, ENTER 2018, Jönköping, Sweden.

Law, R., Fai Chan, Y., Buhalis, D., 2018, Overreliance on mobile payment solutions for purchasing air tickets in China, in Stangl, B., and Pesonen, J. (eds), Information and Communication Technologies in Tourism 2018, ENTER 2018, Jönköping, Sweden.

Law, R., Wong, E., Buhalis, D., Hatter,R., 2018, Time-varying browsing behavior of hotel website users, in Stangl, B., and Pesonen, J. (eds), Information and Communication Technologies in Tourism 2018, ENTER 2018, Jönköping, Sweden.


2017


Brandão, F., Costa, C., and Buhalis, D., 2017, Tourism innovation networks: a regional approach, European Journal of Tourism Research, Vol.18, pp. 33-56

Zhang, H., Gordon, S., Buhalis, D., & Ding, X. (2017). Experience Value Cocreation on Destination Online Platforms. JOURNAL OF TRAVEL RESEARCH, 0047287517733557.

Dickinson, J. E., Filimonau, V., Cherrett, T., Davies, N., Hibbert, J. F., Norgate, S., & Speed, C. (2017). Lift-share using mobile apps in tourism: the role of trust, sense of community and existing lift-share practices. Transportation Research Part D: Transport and Environment.

Williams, N., Inversini, A., Ferdinand, N., Buhalis, D., 2017. Destination eWOM: A macro and meso network approach? Annals of Tourism Research. Volume 64, May 2017, Pages 87–101, http://dx.doi.org/10.1016/j.annals.2017.02.007

Tanti A., and Buhalis, D. 2017, The influences and consequences of being digitally connected and/or disconnected to travellers, Information Technology & Tourism, March, p.1-21. http://doi.org/10.1007/s40558-017-0081-8

Neuhofer, B., & Ladkin, A. (2017). (Dis) Connectivity in the Travel Context: Setting an Agenda for Research. In Information and Communication Technologies in Tourism 2017 (pp. 347-359). Springer, Cham.

Dickinson, J. E., Hibbert, J. F., Filimonau, V., Cherrett, T., Davies, N., Norgate, S., … & Winstanley, C. (2017). Implementing smartphone enabled collaborative travel: Routes to success in the tourism domain. Journal of Transport Geography, 59, 100-110.

Qi, S., Law, R., Buhalis, D., 2017. Comparative evaluation study of the websites of China-based and international luxury hotels. JOURNAL OF CHINA TOURISM RESEARCH, 2017. http://dx.doi.org/10.1080/19388160.2017.1289135


2016


González, J. A. M., Parra-Lopez, E., & Buhalis, D. (2016). The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management.

Viglia, G., Werthner, H., Buhalis, D., 2016. Disruptive innovations. Information Technology & Tourism 16(4) · November 2016. DOI: 10.1007/s40558-016-0072-1

Hsu, A.Y., King, B., Wang, D. et al. In-destination tour products and the disrupted tourism industry: progress and prospects. Information Technology & Tourism (2016) 16: 413. doi:10.1007/s40558-016-0067-y

Ladkin, A., Willis, C., Jain, J., Marouda, M., 2016. Business travellers’ connections to home: ICTs supporting work-life balance. New Technology Work and Employment 31(3):255-270 · November 2016. DOI: 10.1111/ntwe.12071

Ladkin, A. and Buhalis, D., 2016. Online and social media recruitment. International Journal of Contemporary Hospitality Management 28(2):327-345 · February 2016.

Barbara Neuhofer, 2016. Innovation through Co-Creation: Towards an Understanding of Technology-Facilitated Co-Creation Processes in Tourism. In book: Open Tourism: Open Innovation, Crowdsourcing and Co-Creation Challenging the Tourism Industry, pp.17-33

Stangl, B., Inversini, A. and Schegg, R., 2016. Hotels’ dependency on online intermediaries and their chosen distribution channel portfolios: Three country insights. International Journal of Hospitality Management, 52, 87-96

Tussyadiah, I. and Inversini, A., 2016. Editorial: Special issue on ENTER2015. Information Technology and Tourism, 15 (4), 287-290.

Barbara Neuhofer, 2016. Value Co-Creation and Co-Destruction in Connected Tourist Experiences. Conference: ENTER2016 Conference, At Bilbao, Spain.

Barbara Neuhofer, 2016. An Exploration of the Technology Enhanced Tourist Experience. European Journal of Tourism Research

Tanti, A., and Buhalis, D., 2016, Connectivity and the Consequences of Being (Dis)connected, in Inversini, A., and Schegg, R., (eds), Information and Communication Technologies in Tourism 2016 ENTER, Springer, pp.31-44

Tscheu, F., and Buhalis, D., 2016, Augmented Reality at Cultural Heritage sites, in Inversini, A., and Schegg, R., (eds), Information and Communication Technologies in Tourism 2016 ENTER, Springer, pp.607-619

Rebecca Pera, Giampaolo Viglia, Roberto Furlan, 2016. Who Am I? How Compelling Self-storytelling Builds Digital Personal Reputation.

Viachaslau Filimonau and Johannes A. C. Barth, 2016. From Global to Local and Vice Versa: On the Importance of the ‘Globalization’ Agenda in Continental Groundwater Research and Policy-Making. Environmental Management

Graziano Abrate and Giampaolo Viglia, 2016. Strategic and tactical price decisions in hotel revenue management.

Sarah Price, Giampaolo Viglia, Heather Hartwell, Frederico J.A. Perez-Cueto, 2016. What are we eating? Consumer information requirement within a workplace canteen. Food Quality and Preference.


2015


Buhalis, D. and Foerste, M., 2015, SoCoMo Marketing for Travel and Tourism:  empowering co-creation of value,  Journal of Destination Marketing & Management  http://dx.doi.org/10.1016/j.jdmm.2015.04.001

Williams, N.L., Inversini, A., Buhalis, D., Ferdinand, N., 2015. Community crosstalk: an exploratory analysis of destination and festival eWOM on Twitter, Journal of Marketing Management,  http://dx.doi.org/10.1080/0267257X.2015.1035308

Neuhofer, B., Buhalis, D., Ladkin, A., 2015, Smart technologies for personalized experiences: a case study in the hospitality domain, Electronic Markets, Vol 25(1)

Rihova, I., Buhalis, D., Moital, M. and Gouthro, M.B. (2015) “Social Constructions of Value: Marketing Considerations for the Context of Events and Festival Visitation” In O. Moufakkir and T. Pernecky (eds.) Ideological, Social and Cultural Aspects of Events, Wallingford, CABI, pp. 74-85

Neuhofer, B., Buhalis, D., Ladkin, A., 2015, Technology as a Catalyst of Change: Enablers and Barriers of the Tourist Experience and their Consequences, in Tussyadiah, I., and Inversini, A., (eds), ENTER 2015 Proceedings, Lugano, Springer-Verlag, Wien, ISBN:9783319143422, pp.789-802.

Inversini, A., Sage, R., Williams, N., Buhalis, D., 2015, The Social Impact of Events in Social Media Conversation, in Tussyadiah, I., and Inversini, A., (eds), ENTER 2015 Proceedings, Lugano, Springer-Verlag, Wien, ISBN:9783319143422, pp. 283-294.

Inversini, A., Fesenmaier, D. Xiang, Z. (2015). Communication Technologies in Tourism. In Cantoni L., Danowski J. A. (Eds.) Communication and Technology. 5th Volume of the Handbook of Communication Science (pp. 495-509). De Gruyter Mouton, Berlin. [download this publication]

Boes, K., Buhalis, D., and Inversini, A., 2015, Conceptualising Smart Tourism Destination Dimensions, in Tussyadiah, I., and Inversini, A., (eds), ENTER 2015 Proceedings, Lugano, Springer-Verlag, Wien, ISBN:9783319143422, pp. 391-404.

Buhalis, D., Amaranggana, A., 2015, Smart Tourism Destinations Enhancing Tourism Experience through Personalisation of Services, in Tussyadiah, I., and Inversini, A., (eds), ENTER 2015 Proceedings, Lugano, Springer-Verlag, Wien, ISBN:9783319143422, pp.377-390

Buhalis, D., Mamalakis, E., 2015, Social Media Return on Investment and Performance Evaluation in the hotel industry context, in Tussyadiah, I., and Inversini, A., (eds), ENTER 2015 Proceedings, Lugano, Springer-Verlag, Wien, ISBN:9783319143422, pp. 241-254

Rihova, I., Buhalis, D., Moital, M., Gouthro, M-B. 2015, Conceptualising customer-to-customer co-creation in socially dense tourism contexts, International Journal of Tourism Research, Vol.17, Issue 4, pp. 356-363. DOI: 10.1002/jtr.1993

Alford, P., Page, S.J., 2015, Marketing technology for adoption by small business, The Service Industries Journal, 35:11-12, 655-669, DOI:10.1080/02642069.2015.1062884

Pera, R., & Viglia, G. (2015). Turning ideas into products: subjective well-being in co-creation. The Service Industries Journal, 35(7-8), 388-402.

Viglia, G., Mauri, A., & Carricano, M. (2016). The exploration of hotel reference prices under dynamic pricing scenarios and different forms of competition. International Journal of Hospitality Management, 52, 46-55.

Luxford, A. and Dickinson, J. E., 2015. The Role of Mobile Applications in the Consumer Experience at Music Festivals, Event Management Vol. 19, pp. 33–46. DOI: http://dx.doi.org/10.3727/152599515X14229071392909

Martins, C., Salazar, A. and Inversini, A., 2015. The internet impact on travel purchases: Insights from Portugal. Tourism Analysis, 20 (2), 251-258


2014


Neuhofer, B., Buhalis, D. and Ladkin, A. 2014. Co-Creation through Technology: Dimensions of Social Connectedness.

Neuhofer, B., Buhalis, D., Ladkin, A., 2014.  A typology of technology enhanced experiences, International Journal of Tourism Research, 16, p.340 – 350.

Rihova, I., Buhalis, D., Moital, M., Gouthro, M-B. 2014. Conceptualising customer-to-customer co-creation in socially dense tourism contexts, International Journal of Tourism Research. (forthcoming) http://onlinelibrary.wiley.com/doi/10.1002/jtr.1993/pdf

Yovcheva, Z., Buhalis, D., Gatzidis, C., van Elza­kker, C.P.J.M. (2014) Empir­i­cal eval­u­a­tion of smart­phone aug­mented real­ity browsers in an urban tourism des­ti­na­tion con­text. Inter­na­tional Jour­nal of Mobile Human Com­puter Inter­ac­tion, 6 (2), 10–31.

Buhalis, D. and Inversini, A. (2014) Tourism Branding, Identity, Reputation, and Word of Mouth in the Age of Social Media. In M. M. Mariani, R. Baggio, R. Buhalis & C. Longhi (eds.). Tourism Management, Marketing and Development: The Importance of Networks and ICTs. pp. 15-40. New York: Palgrave McMillan. [download this publication]


2013


Yovcheva, Z., Buhalis, D., Gatzidis, C., van Elzakker, C., 2013.  Proposing a design framework for smartphone AR browsers used in unfamiliar urban tourism destinations, Augmented Reality MobileHCI 2013 workshop, Munich, 27-30 August, 2013, Germany

Neuhofer, B., Buhalis, D. and Ladkin, A., 2013. High Tech for High Touch Experiences: A Case Study from the Hospitality Industry. Information and Communication Technologies in Tourism 2013, Vienna, Austria: Springer Verlag, pp. 290-301.

Neuhofer, B., Buhalis, D. and Ladkin, A. (2013) Experiences, Co-creation and Technology: A conceptual approach to enhance tourism experiencesProceedings of Cauthe 2013, pp. 546-555.


2012


Dimitrios Buhalis & Ramona Wagner. eDestination: International best practices of tourism technologies and application. Tourism Tribune, 2013, 28(1):3-6.

Neuhofer, B., Buhalis, D., Ladkin, A., 2012. Conceptualising technology enhanced destination experiences. Journal of Destination Marketing & Management, 1(1–2): 36-46.

Yovcheva, Z., Buhalis, D., Gatzidis, C., 2012, Smartphone Augmented Reality Applications for Tourism, e-Review of Tourism Research (eRTR), Vol. 10, No. 2, 2012

Hays, S., Page, S., Dimitrios Buhalis, 2012, Social media as a destination marketing tool: its use by national tourism organisations, Current Issues in Tourism,

Spencer, A., Buhalis, D., Moital, D., 2012, A hierarchical model of technology adoption for small owner-managed travel firms: An organizational decision-making and leadership perspective, Tourism Management, Vol.33, pp.1195-1208.


2011


Buhalis, D., & Michopoulou, E. (2011). Information-enabled tourism destination marketing: addressing the accessibility market. Current Issues in Tourism, 14(2), 145-168.

Fotis, J., Buhalis, D., Rossides, N., 2011, Social media impact on holiday travel: The case of the Russian and the FSU markets, International Journal of Online Marketing, 1(4), 1-19.

Qi, S., Leung, R., Law, R., & Buhalis, D. 2011. A Longitudinal Study of Consumer Perceptions of Travel Website Success Factors in Hong Kong, FIU Hospitality Review, 29(1), pp48-63

Paraskevas., A., Katsogridakis, I., Law, R., and Buhalis, D., 2011, Search Engine Marketing: Transforming Search Engines to Hotel Distribution Channels, The Cornell Hotel Restaurant Administration Quarterly, XX(X) pp.1-9.


2010


Law, R., Leung, R., and Buhalis, D., 2010, An Analysis of Academic Leadership in Hospitality and Tourism Journals, Journal of Hospitality & Tourism Research, accepted in print

Buhalis, D., Michopoulou, E., G., 2010, Information-Enabled Tourism Destination Marketing: Addressing the Accessibility Market, Current Issues in Tourism, vol 10.6

Qi, S., Law, R., Buhalis, D., 2010, A Comparison of Chinese and International Online User Perceptions of the Usefulness of Hotel Websites,Journal of Information Technology & Tourism, Vol.11, pp.329-340.

Brás, JM; Costa, C., and Buhalis, D., 2010, Networks analysis and wine routes: the case of the Bairrada wine route, Portugal, The Services Industries Journal, Vol. 30, No. 10, August 2010, 1–21.

Qi, S., Law, R., Buhalis, D., 2010, A Comparison of Chinese and International Online User Perceptions of the Usefulness of Hotel Websites, Journal of Information Technology & Tourism, Vol.11, pp.329-340.

Inversini, A., Cantoni, L., Buhalis, D., 2010, Destinations Information Competitors and Web Reputation,Information Technology and Tourism, Vol.11, pp.221-234.

Law, R., Qi, S., Buhalis, D., 2010, A review of website evaluation in tourism research, Tourism Management, Vol. 31 (3), pp. 297–313.

 


2009


Inversini, A., & Buhalis, D. (2009). Information convergence in the long tail: The case of tourism destination information. Information and Communication technologies in tourism 2009, 381-392. Springer, Vienna

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