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New publication: Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews

NEW PAPER: Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2019, Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  Vol.75, Dec. pp.130-147, https://doi.org/10.1016/j.tourman.2019.04.030 Abstract We explore a special case of electronic word of mouth that of employees’ online reviews to study the determinants of job satisfaction and employee… Read more »

New papers by BU eTourism Lab

2019 Antón, C., Camarero, C., Laguna, M., Buhalis, D. 2019. Impacts of authenticity, degree of adaptation and cultural contrast on travellers’ memorable gastronomy experiences. Journal of Hospitality Marketing & Management, 1-22 Volchek, K., Law, R., Buhalis, D., Song, H., 2019. The Good, the Bad, and the Ugly: Tourist Perceptions on Interactions with Personalised Content. e-Review… Read more »

Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia

Smart tourism and hospitality disruption in digital ecosystem Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia Other Smart Tourism Videos: Smart Tourism: from evolution to revolution Prof. Dimitrios Buhalis talk in Barcelona STCB 2018 How smart cities evolution is revolutionising smart tourism and how we reengineer the tourism industry of the future Prof. Dimitrios Buhalis Keynote… Read more »

Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders

Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders Editor(s): Chulmo Koo, Luiz Mendes-Filho and Dimitrios Buhalis In Memory of Oriol Miralbell https://www.emeraldinsight.com/toc/tr/74/1 Guest editorial Smart tourism and competitive advantage for stakeholders Chulmo Koo, Luiz Mendes-Filho, Dimitrios Buhalis (pp. 1 – 4) PDF (66 KB) Tourism information technology research trends: 1990-2016 Yulan Yuan, Yuen-Hsien Tseng, Chaang-Iuan Ho (pp. 5 – 19) Keywords: Bibliographic coupling analysis, Bibliometric approach, Computer-assisted… Read more »

Smart cities evolution is revolutionising smart tourism

How smart cities evolution is revolutionising smart tourism and how we reengineer the tourism industry of the future Prof. Dimitrios Buhalis Keynote presentation at the European Travel Commission Workshop in Vienna Congress Barcelona 22 Nov 2018

GTMC and Bournemouth University join forces to promote business travel careers

GTMC and Bournemouth University join forces to promote business travel careers The GTMC and the Department of Tourism and Hospitality at Bournemouth University have today (24 September 2018) announced details of a ground-breaking partnership to highlight the career options open to students in the world of business travel. The tie-up will see the university’s acclaimed Department of Travel… Read more »

CALL FOR PAPERS – SPECIAL ISSUE  “Brand Management and Cocreation: lessons from tourism and hospitality”

CALL FOR PAPERS – SPECIAL ISSUE  “Brand Management and Cocreation: lessons from tourism and hospitality” JOURNAL OF PRODUCT AND BRAND MANAGEMENT – Planned publication is early 2021.  http://emeraldgrouppublishing.com/products/journals/journals.htm?id=jpbm  2017 Impact Factor: 2.75 http://buhalis.blogspot.com/2018/09/cfp-SpecialIssue-branding-tourism.html GUEST EDITORS:  Professor Dimitrios Buhalis, Bournemouth University, UK Professor Nigel Morgan, Swansea University, UK Dr Sangwon Park, Hong Kong Polytechnic University, China   The planned publication early… Read more »

BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk – 28 November 2018

BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk Wednesday 28 November 2018 – 09:00-17:00 FG06, Fusion, Bournemouth University, BH12 5BB, UK Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams eTourismLab, Department of Tourism and Hospitality, Bournemouth University – Supported by IFITT talks #BUeTourism #IFITT  https://tinyurl.com/BU-IFITT-AI The (re) emergence of Artificial Intelligence (AI) as a service automation approach leveraging low cost… Read more »

Video of CHME2018 Keynote sessions available here

27th Council for Hospitality Management Education (CHME) Annual Research Conference @Bournemouth University Paul Philips, Kent University: Understanding the impact of online reviews and reputation management on hotel performance Professor Paul Philips , Kent University is delivering his speech at CHME Conference Posted by Cihan Cobanoglu on Friday, 25 May 2018   Sal Gowili, General Manager… Read more »