NEW PAPER: Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2019, Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management, Vol.75, Dec. pp.130-147, https://doi.org/10.1016/j.tourman.2019.04.030… Read more » about New publication: Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews
eTourism Lab team
Georgina Sekadakis
Social media & charity
Dr Andrew Spencer
Technology adaptation & strategic management
Luca Smiroldo
E-marketing & SMTEs
Nicolas Gregori
Social media & service design
Barbara Neuhofer
Tourism experience & technology
Zornitza Yovcheva
Smart phone augmented reality
Ivana Rihova
Events & social co-creation
John Fotis
Social media & consumer behaviour
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Video from #TTRAEur2019 Keynote Sessions Video
For those, who missed #TTRAEur2019 in Bournemouth and for those, who want to remember more from the conference: the videos from the most important keynotes of the conference Smart Tourism… Read more » about Video from #TTRAEur2019 Keynote Sessions Video
New Paper Out: Real-time co-creation and nowness service: lessons from tourism and hospitality
Real-time co-creation and nowness service: lessons from tourism and hospitality Brands take advantage of technology, social media and constant connectivity to foster organic consumer engagement and interactions towards co-creating personalised… Read more » about New Paper Out: Real-time co-creation and nowness service: lessons from tourism and hospitality
New papers by BU eTourism Lab
2019 Antón, C., Camarero, C., Laguna, M., Buhalis, D. 2019. Impacts of authenticity, degree of adaptation and cultural contrast on travellers’ memorable gastronomy experiences. Journal of Hospitality Marketing & Management,… Read more » about New papers by BU eTourism Lab
Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia
Smart tourism and hospitality disruption in digital ecosystem Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia Other Smart Tourism Videos: Smart Tourism: from evolution to revolution Prof. Dimitrios Buhalis talk in… Read more » about Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia
Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders
Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders Editor(s): Chulmo Koo, Luiz Mendes-Filho and Dimitrios Buhalis In Memory of Oriol Miralbell https://www.emeraldinsight.com/toc/tr/74/1 Guest editorial Smart tourism and competitive advantage… Read more » about Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders
Video from Barcelona STCB 2018: Smart Tourism: from evolution to revolution
Smart Tourism: from evolution to revolution Prof. Dimitrios Buhalis talk in Barcelona STCB 2018
Video from BU AI for Tourism and Hospitality #IFITTtalk
BU AI for Tourism and Hospitality #IFITTtalk Session 1 Video: Artificial Intelligence for Tourism and Hospitality – theoretical perspectives Session 2 Video: Artifilcial Intelligence for Tourism and Hospitality – best… Read more » about Video from BU AI for Tourism and Hospitality #IFITTtalk
Smart cities evolution is revolutionising smart tourism
How smart cities evolution is revolutionising smart tourism and how we reengineer the tourism industry of the future Prof. Dimitrios Buhalis Keynote presentation at the European Travel Commission Workshop in… Read more » about Smart cities evolution is revolutionising smart tourism
GTMC and Bournemouth University join forces to promote business travel careers
GTMC and Bournemouth University join forces to promote business travel careers The GTMC and the Department of Tourism and Hospitality at Bournemouth University have today (24 September 2018) announced details of a… Read more » about GTMC and Bournemouth University join forces to promote business travel careers