The amazing JISC digital experience insights survey report now published!

Please see below for further details and how to access the report.


Dear colleagues,

We are delighted to announce the launch of our Jisc Digital experience insights survey 2018: findings from students in UK further and higher education. The report shares the findings from our 2018 student digital experience insights survey (previously known as tracker) on students expectations and experiences of technology.

The data presented in this report was collected during the final phase of a three-year project to understand students’ expectations and experiences of technology. The pilot took place between October 2017 and April 2018 and collected data from a total of 37,720 students (14,292 further education (FE) students and 23,428 higher education (HE) students) studying at 83 different colleges, sixth form colleges or universities across the four nations of the United Kingdom (UK). Participating organisations included 36 FE colleges and 43 universities – approximately 16% of UK colleges and 30% of UK universities.

The report includes a detailed analysis of the data and syntheses of key themes which support an effective student digital experience. We would also like to introduce you to Frankie and Harley: two illustrative student personas that we have created to reflect the digital experiences of students studying in further and higher education in 2018.

You can access the full report from  and our At a glance summary from

We will be publishing the outcomes from our pilot of the staff digital experience insights survey in October and the results from our international pilot with Australian and New Zealand universities in November.

We are running our 2019 staff and student digital experience insights surveys from October 2018, so if you are interested in finding our more and how to subscribe to the service please visit complete our expression of interest form.

Kind regards,


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