Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival Bournemouth Air Festival – www.bournemouthair.co.uk attracts on average 1 million attendees over 3 days and recently awarded as… Read more » about Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival
BU eTourism Lab publications of 2017
Looking back: the list of papers on etourism and Smart Tourism, published by BU eTourism Lab members in 2017. 2017 Zhang, H., Gordon, S., Buhalis, D., & Ding, X. (2017)…. Read more » about BU eTourism Lab publications of 2017
2018 New year and new papers
2018 Dimitrios Buhalis, Rosanna Leung, Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management, Volume 71, April 2018, Pages 41-50, ISSN 0278-4319, https://doi.org/10.1016/j.ijhm.2017.11.011. Viglia, G., Pelloia, M.,… Read more » about 2018 New year and new papers
New video: SMART TOURISM : Big data, artificial intelligence and robotics revolutions @WTM London 2017
Full session from WTM London 2017 workshop on Big data, artificial intelligence and robotics revolutions SMART TOURISM : Big data, artificial intelligence and robotics revolutions @WTM London 2017
New Publication: Experience Value Co-creation on Destination Online Platforms
Abstract Technology is critical for facilitating the experience value cocreation process in tourism. Online platforms in particular enable consumers to develop realistic expectations and to cocreate their experiences. Limited empirical… Read more » about New Publication: Experience Value Co-creation on Destination Online Platforms
SMART TOURISM event: Big data, artificial intelligence and robotics revolutions @WTM London
November 8 @ 14:00 – 15:00 Free 8 Nov 2017, 14:00 – 15:00 WTM Inspire Theatre – EU490 World Travel Market, London Free registration Smart Tourism session puts in agenda… Read more » about SMART TOURISM event: Big data, artificial intelligence and robotics revolutions @WTM London
UNWTO 22nd General Assembly in Chengdu, China
New photos from Dimitrios Buhalis keynote presentation on Smart Tourism at World Tourism Organization (UNWTO) 22 General Assembly in Chengdu, China
Programme, keynotes, papers and social activities for the BU Tourism and Hospitality Conference
We are absolutely delighted with the programme, keynotes, papers and social activites for the BU Tourism and Hospitality Conference and look forward to welcome good friends to @Bournemouth Bournemouth University… Read more » about Programme, keynotes, papers and social activities for the BU Tourism and Hospitality Conference
Congratulations with the new role!
Professor Dimitrios Buhalis has been elected as one of the Vice Chairmen of the United Nations World Tourism Organization (UNWTO) Affiliate Members. “I look forward to work closely with colleagues… Read more » about Congratulations with the new role!
Free access paper on ‘Social media and recruitment in tourism and hospitality’
New paper by Adele Ladkin and Dimitrios Buhalis in the International Journal of Contemporary Hospitality Management Highly Commended Paper available with 2017 Literati Awards FREE access Adele Ladkin, Dimitrios Buhalis,… Read more » about Free access paper on ‘Social media and recruitment in tourism and hospitality’