The Rise Of Conversational Interfaces And Their Impact On Business

We’re in the midst of a fundamental shift in how people interact with computers. What started as an impressive novelty has become a trillion-dollar opportunity and a trigger to an arms race between technology’s largest companies to be the go-to solution for voice search. Conversational user interface provides the kind of direct engagement with computers that we’ve dreamed of since the first episode of Star Trek more than 50 years ago.

Now, conversational user interface (UI) is more than just another notion of the future in popular science fiction. It is driving the slow disappearance and replacement of physical tools and applications — from the traditional graphical user interface to menu bars, trackpads, mobile device buttons and more. It begs the question, how will tools be used in a post-voice-computing environment and how will data be received and processed as the technology advances?


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