Skip to main content

PROVISIONAL programme for the BU Tourism and Hospitality Conference Bournemouth University, 4-6th September 2017 Visitor Economy

Posted . Filed under Events and Conferences, Research.

PROVISIONAL programme for the BU Tourism and Hospitality Conference Bournemouth University, 

4-6th September 2017  Visitor Economy: Strategies and Innovations

http://www.bournemouth.ac.uk/visitor-economy Register on https://thevisitorseconomy.eventbrite.com

The conference has attracted a very large number of abstracts and due to public demand we will extend the deadline 

Look forward to welcome you to Bournemouth University 

Adam Blake, Neelu Seetaram, Dimitrios Buhalis

Provisional Programme https://microsites.bournemouth.ac.uk/tourism/2017/05/27/buvisitoreconomyconference/

http://www.bournemouth.ac.uk/visitor-economy Register on https://thevisitorseconomy.eventbrite.com

Dr Susanna Curtin was invited to Meiji University, Tokyo Japan as a visiting scholar

Posted . Filed under Featured, Research.

Dr Susanna Curtin was invited to Meiji University, Tokyo Japan as a visiting scholar

 

Between the 7th and the 17th April 2017, Dr Susanna Curtin was invited to Meiji University in Japan as a visiting scholar.  Here she was the keynote speaker at Wildlife Tourism Symposium organised by Associate Professor Tom Jones of Meiji University and APU. Her keynote was entitled ‘The Call of the Wild: Opportunities, Practices and Dilemmas of Wildlife Tourism’.  She also held a workshop for the Masters’ students where she discussed tourism and the commodification of wildlife.

 

Whilst in Japan, she visited a number of nature and wildlife attractions.  Her travels took her up Mt Takao and to Kyushu, the most southwestern of Japan’s main islands. Kyushu is known for its subtropical climate, its active volcanoes, beaches and its natural hot springs such as those at Beppu where she stayed.

 

The focus of the scholarship, apart from the keynote and the classes, was to develop a new project with her Japanese colleagues to study the sustainable management of food provisioned wildlife attractions such as Japanese monkey parks.  In Japan, Japanese macaques, also known as ‘snow monkeys’ are fed several times a day which attract the monkeys down from the mountains so that visitors can watch them.  Although this is a popular, and no doubt lucrative tourist attraction, food provisioning can cause several problems such as over-population of monkeys, increased inter-group and in-group aggression and habituation to humans.

 

One of their colleagues, Haruko Masuo, has 15 years’ experience as a government-licenced tour guide and works at the world-famous Jigokudani Wild snow monkey park, near Yamanouchi in the Nagano region.  Here she has found that tourist numbers have increased mostly due to international tourists who visit the park. Whilst there is a historical acceptance of food provisioning for the monkeys in Japan, some international tourists feel that it renders their wildlife experience as inauthentic and unethical.  Moreover, there are an increasing number of aggressive monkeys who target tourists and their picnics.  Susanna’s, Tom’s and Haruko’s project, and subsequent papers, will explore tourist experiences and management policies to challenge this type of attraction and suggest a more sustainable approach to wildlife park management.

New Article on Tourism Destination Word of Mouth

Posted . Filed under Featured, News, Research.

New Article on Tourism Destination Word of Mouth  : Williams, N., Inversini; A., Buhalis, D., Ferdinand, N., 2017 Destination eWOM drivers and characteristics, Annals of Tourism Research 64 (2017) 87–101  DOWNLOAD FOR FREE http://doi.org/10.1016/j.annals.2017.02.007

Destination eWOM: A macro and meso network approach?

Nigel L. Williamsa, , , Alessandro Inversinib, Nicole Ferdinandc, Dimitrios Buhalisd

 Highlights

•Destination eWOM network structure remains unchanged despite scale significant growth.
•Meso (community) level hubs act as global information senders and receivers.
•Hub roles evolve over time.
•Discourse within destination eWOM networks can fluctuate from year to year.

Abstract

The purpose of this paper is to develop a framework that describes the characteristics and the underlying drivers of publically shared electronic word-of-mouth (eWOM) for destinations. Tweets about a destination were collected while the destination hosted a hallmark event over a 5-year period (2011–2015). In each year, interactions on Twitter were analysed using macro and meso-level social network analysis to identify the network structure and hubs of eWOM activity. A K means clustering algorithm was then applied to create clusters of nodes with similar characteristics and eWOM content within each cluster was analysed using automated content analysis. The resulting model indicates that destination and event eWOM maintains a macro network structure in which a small number of accounts or hubs influence information sharing. Hub characteristics evolve over time, whereas eWOM content can fluctuate in response to emergent destination activities.

Keywords

  • Destination eWOM;
  • eWOM;
  • Social media;
  • Twitter;
  • Social network analysis;
  • Text analysis;
  • Digital marketing

DOWNLOAD FOR FREE http://doi.org/10.1016/j.annals.2017.02.007

Bournemouth University is a proud partner of INVTUR2017 Conference at the University of Aveiro Portugal

Posted . Filed under Events and Conferences, Guest speakers, Research.

Bournemouth University is a proud partner of INVTUR2017 Conference at the University of Aveiro Portugal

International conference- Co-creating the future of tourism
University of Aveiro, Portugal May 17th – 19th, 2017 https://www.ua.pt/invtur/#

Professor Dimitrios Buhalis is cochair of the conference, Professor Adele Ladkin is Keynote and Yeyen Sinatra is Social Media Champion 

Follow #INVTUR #UnivAveiro Universidade de Aveiro live on twitter @invtur and on facebook https://www.facebook.com/groups/invtur/

programme https://www.ua.pt/file/45931

INVTUR attracted 446 papers, 795 authors from 35 countries and 9 keynote speakers
Tuesday 16th May we host the Military Tourism conference with 700 students and 20 companies
The Business Innovation Tank will host 22 tourism organisations and 5 workshops with 25 speakers
The PhD workshop attracts 50 students from 14 countries and 9 keynote speakers
To See the programme see https://www.ua.pt/file/45931

Conference web site https://www.ua.pt/invtur/#

International conference- Co-creating the future of tourism
University of Aveiro, Portugal May 17th – 19th, 2017

https://www.ua.pt/invtur/#

International Tourism and Hospitality Conference The Visitor Economy: Strategies and Innovations Bournemouth University 4-6 September 2017

Posted . Filed under Alumni News, Events and Conferences, Featured, Guest speakers, News, Research, Student Experience.

International Tourism and Hospitality Conference The Visitor Economy: Strategies and Innovations

Bournemouth University 4-6 September 2017

http://www.bournemouth.ac.uk/visitor-economy Register on https://thevisitorseconomy.eventbrite.com

Conference topics

The visitor economy includes all activities which contribute to visitors experiences. At the core are the components of the tourism product, such as accommodation, food, restaurants, transport and attractions. The concept, however, is much broader as the economy caters for the needs of all visitors, not just tourists. It embraces all activities, infrastructure and services provided to make each visitor’s experience possible. To create a successful visitor economy, it is necessary to manage each individual component of the economy efficiently with a focus on the needs of visitors. These strategies and innovations are used to build resilience into destinations and businesses to improve their international competitiveness. The themes of this conference will include, but are not limited to:

  • Animals & tourism
  • Coastal tourism Creative economy
  • Crisis & disaster management
  • Destination branding
  • Economics of tourism & hospitality
  • Entrepreneurship
  • Food, nutrition & wellbeing
  • Food & beverages
  • Forecasting Hospitality management ICT for development
  • ICT & social media
  • Marketing Smart tourism Sports tourism
  • Special events Sustainability
  • The visitor economy & peace
  • The visitors economy: strategies & innovations (in Spanish)
  • The visitor economy in the Mediterranean
  • Tourism and hospitality education
  • Tourism experience & co-creation
  • Tourism & poverty alleviation
  • Tourism planning & innovation
  • Transportation issues
  • Work & labour in tourism & hospitality

Please submit email abstracts by 26 May to: DepTHconference2017@bournemouth.ac.uk

The conference brings together leading academics and industry researchers to exchange and share their experiences, knowledge and ideas on all aspects of the visitor economy.

Keynotes include

Dr Igor Calzada Oxford University UK

Professor Carlos Costa University of Aveiro Portugal

Professor Alan Fyall University of Central Florida USA

Professor Maria Gravari-Barbas Sorbonne University France

Richard Lewis International hospitality executive, Dubai

Dr Sarote Phornprapha Dusit Thani College, Thailand

Professor Mariana Sigala University of South Australia Business School Australia

Timescale 

Abstract submission: 26 May

Acceptance: 30 June 2017

Deadline for registration: 18 Aug

Email abstracts to: DepTHconference2017@bournemouth.ac.uk

Conference fees

Early Bird Delegate:      £345 (by 14 July)

Early Bird Student: £190 (by 14 July)

Delegate fee :       £475

Student fee:         £240

Deadline to register: 27 August 2017

Social programme

We are committed that our delegates will have an incredible time in Bournemouth. An extensive social programme will enable all delegates to network with keynote speakers, journal editors and leading authors in the field as well as having good fun. You will have the opportunity to work and party.

Indicative social agenda

Thursday 31 August ­ Sunday 3 September- Bournemouth Air Festival

Sunday 3 September – 18:00 – Informal get together at a British Pub

Monday  4 September – Welcome salsa reception and networking

Tuesday 5 September – Conference WHITE dinner, party and awards

Wednesday 6 September 2017 ­ After conference tours and dinner

 

BU Tourism and Hospitality Conference Bournemouth University, 4-6th September 2017  

Visitor Economy: Strategies and Innovations

http://www.bournemouth.ac.uk/visitor-economy Register on

https://thevisitorseconomy.eventbrite.com

Dr Duncan Light interviewed about Dracula tourism on Radio New Zealand

Posted . Filed under Featured, News, Research.

Dr Duncan Light interviewed about Dracula tourism on Radio New Zealand

For over 10 years Duncan Light has been studying the development of ‘Dracula tourism’ in Romania. He was recently interviewed about this subject on the “Nights” show on Radio New Zealand.

You can hear the full interview here: http://www.radionz.co.nz/audio/player?audio_id=201843391

 

You can hear the full interview here: http://www.radionz.co.nz/audio/player?audio_id=201843391

Professional Development Courses for the Tourism and Hospitality Sector start at Bournemouth University

Posted . Filed under Featured, News.

Professional Development Courses for the Tourism and Hospitality Sector have started at Bournemouth University

Book now
In the Department of Tourism and Hospitality, we pride ourselves on the cutting edge knowledge and professional excellence we cultivate. The combination of staff expertise and enthusiasm, knowledge excellence and co-creation with industry, generate innovation and best professional practice. Our May 2017 suite of professional development courses for the Tourism and Hospitality industry started with Digital Excellence. The courses aim to support managers in their operational and strategic thinking as well as bring the tools and techniques to help grow business.

Bournemouth University Tourism and Hospitality Professional Courses

Bournemouth University Tourism and Hospitality Professional Courses

Join us to learn how you can develop your potential and competitiveness through managing your staff, developing your product and service, understanding your customers and using digital marketing. You will also have access to our resources and networks to develop your competitiveness. The courses are delivered through interactive workshops and networking with leading academics and students and will support managers to develop contemporary knowledge of critical business aspects that influence their profitability and performance.

Digital excellence

Tuesday 9 May

09.30-12.30: Agile tourism and hospitality marketing with Dimitrios Buhalis
Enhance your marketing strategy and build your reputation through so-co-mo (social media/context based/mobile) marketing; and discover other exciting and engaging ideas.
13.30-16.30: Data-driven digital marketing in Tourism & Hospitality with Dr Philip Alford
Data driven digital marketing for small to medium sized tourism and hospitality organisations.

Connecting and engaging

Wednesday 10 May

09.30 -12.30: Consumer behaviour with Dr Hanaa Osman
Gain a critical understanding of the individual and social processes that influence human behaviour; and learn what this means for your business.
13.30-16.30: Managing self and others with Dr Evangelia (Lia) Marinakou
Managing self and others through emotional intelligence (EI).

Hospitality operations

Thursday 11 May

09.30-12.30: Current and future food safety problems with Philippa Hudson
Make sure you stay in control with an awareness of potential food safety issues by considering problems now and in the future.
13.30-16.30: Successful negotiations in hospitality organisations with Crispin Farbrother
Negotiating is a key skill for all good hospitality leaders, whether dealing with customers, staff or suppliers.

Sustainable profit

Tuesday 16 May

09.30 – 12.30: Planning for profit in Tourism & Hospitality with Morris D’Cruz
Planning is critical to any business and is particularly important to the fast-paced environment of the tourism and hospitality industry.
13.30-16.30: Managing waste and improving sustainability with Dr Viachaslau Filimonau
Integrate sustainability principles / environmental management practices in tourism and hospitality operations.

Empowering people to deliver excellence

Wednesday 17 May

09.30 – 12.30: Building powerful teams in the tourism & hospitality industry with Christian Lemmer
A successful team ensures the right people are doing the right things at the right time, even when you are not there.
13.30-16.30: Managing a multicultural workforce in the UK hospitality industry with Dr Charalampos (Babis) Giousmpasoglou
The key to unlock the talent potential is the understanding of culture and how it works at an organisational level.

Creativity through culture

Thursday 18 May

09.30-12.30: Creative industries and tourism: partnership strategies with Dr Philip Long
Harnessing the potential of the creative industries for tourism and tourism for the creative industries.
13.30-16.30: Managing across cultures with Dr Lorraine Brown

Contact us

For further information, advice or queries, please contact: Christian Lemmer (Monday to Friday on 01202 965227) or Claire Main (Monday to Wednesday on 01202 961481).

Professional Development Courses for the Tourism and Hospitality Sector at Bournemouth University May 9 – 18

Posted . Filed under Alumni News, Featured, Research.

Professional Development Courses for the Tourism and Hospitality Sector at Bournemouth University May 9 – 18

https://www1.bournemouth.ac.uk/events/professional-development-courses-tourism-hospitality-sector

Bookings:  https://www.ticketsource.co.uk/bournemouthuniversity 

Book now
In the Department of Tourism and Hospitality, we pride ourselves on the cutting edge knowledge and professional excellence we cultivate. The combination of staff expertise and enthusiasm, knowledge excellence and co-creation with industry, generate innovation and best professional practice.

Our short courses

We have developed a suite of professional development courses for the Tourism and Hospitality industry to support managers in their operational and strategic thinking. They will bring you the tools and techniques to help grow your business.

Join us to learn how you can develop your potential and competitiveness through managing your staff, developing your product and service, understanding your customers and using digital marketing. You will also have access to our resources and networks to develop your competitiveness.

The courses are delivered through interactive workshops and networking with leading academics and students and will support managers to develop contemporary knowledge of critical business aspects that influence their profitability and performance.

Digital excellence

Tuesday 9 May

09.30-12.30: Agile tourism and hospitality marketing with Dimitrios Buhalis
Enhance your marketing strategy and build your reputation through so-co-mo (social media/context based/mobile) marketing; and discover other exciting and engaging ideas.
13.30-16.30: Data-driven digital marketing in Tourism & Hospitality with Dr Philip Alford
Data driven digital marketing for small to medium sized tourism and hospitality organisations.

Connecting and engaging

Wednesday 10 May

09.30 -12.30: Consumer behaviour with Dr Hanaa Osman
Gain a critical understanding of the individual and social processes that influence human behaviour; and learn what this means for your business.
13.30-16.30: Managing self and others with Dr Evangelia (Lia) Marinakou
Managing self and others through emotional intelligence (EI).

Hospitality operations

Thursday 11 May

09.30-12.30: Current and future food safety problems with Philippa Hudson
Make sure you stay in control with an awareness of potential food safety issues by considering problems now and in the future.
13.30-16.30: Successful negotiations in hospitality organisations with Crispin Farbrother
Negotiating is a key skill for all good hospitality leaders, whether dealing with customers, staff or suppliers.

Sustainable profit

Tuesday 16 May

09.30 – 12.30: Planning for profit in Tourism & Hospitality with Morris D’Cruz
Planning is critical to any business and is particularly important to the fast-paced environment of the tourism and hospitality industry.
13.30-16.30: Managing waste and improving sustainability with Dr Viachaslau Filimonau
Integrate sustainability principles / environmental management practices in tourism and hospitality operations.

Empowering people to deliver excellence

Wednesday 17 May

09.30 – 12.30: Building powerful teams in the tourism & hospitality industry with Christian Lemmer
A successful team ensures the right people are doing the right things at the right time, even when you are not there.
13.30-16.30: Managing a multicultural workforce in the UK hospitality industry with Dr Charalampos (Babis) Giousmpasoglou
The key to unlock the talent potential is the understanding of culture and how it works at an organisational level.

Creativity through culture

Thursday 18 May

09.30-12.30: Creative industries and tourism: partnership strategies with Dr Philip Long
Harnessing the potential of the creative industries for tourism and tourism for the creative industries.
13.30-16.30: Managing across cultures with Dr Lorraine Brown

Contact us

For further information, advice or queries, please contact: Christian Lemmer (Monday to Friday on 01202 965227) or Claire Main (Monday to Wednesday on 01202 961481).

Light, D. (2017) Progress in dark tourism and thanatourism research: An uneasy relationship with heritage tourism, Tourism Management, 61, 275-301

Posted . Filed under News.

Light, D. (2017) Progress in dark tourism and thanatourism research: An uneasy relationship with heritage tourism, Tourism Management, 61, 275-301

http://www.sciencedirect.com/science/article/pii/S0261517717300092

This paper reviews academic research into dark tourism and thanatourism over the 1996e2016 period.
The aims of this paper are threefold. First, it reviews the evolution of the concepts of dark tourism and
thanatourism, highlighting similarities and differences between them. Second it evaluates progress in 6
key themes and debates. These are: issues of the definition and scope of the concepts; ethical issues
associated with such forms of tourism; the political and ideological dimensions of dark tourism and
thanatourism; the nature of demand for places of death and suffering; the management of such places;
and the methods of research used for investigating such tourism. Third, research gaps and issues that
demand fuller scrutiny are identified. The paper argues that two decades of research have not
convincingly demonstrated that dark tourism and thanatourism are distinct forms of tourism, and in
many ways they appear to be little different from heritage tourism.