New research just published Boukis, A., Koritos, C., Papastathopoulos, A., Buhalis, D., 2023, Customer incivility for frontline employees, Annals of Tourism Research, Volume 100, May 2023, 103555 https://doi.org/10.1016/j.annals.2023.103555 OPEN ACCESS Abstract This work proposes identity theory as a novel theoretical lens for understanding frontline employees’ responses to customer incivility in tourism and hospitality. We advance… Read more » about Customer incivility for frontline employees
According to Research.com Professor Dimitrios Buhalis was ranked 5th for “Best Business and Management Scientists in the United Kingdom” and 46th in the world (out of over 7,819 scientists). https://research.com/u/dimitrios-buhalis The 2nd edition of Research.com ranking of the best scientists in the arena of Business and Management is based on data consolidated from various data sources… Read more » about Professor Dimitrios Buhalis was ranked 5th for “Best Business and Management Scientists in the United Kingdom” and 46th in the world
Two new books published by Professor Dimitrios Buhalis Buhalis, D. Taheri, B., Rahimi, R. (2023) Smart Cities and Tourism: Co-creating experiences, challenges and opportunities Oxford: Goodfellow Publishers https://www.goodfellowpublishers.com/smart http://dx.doi.org/10.23912/9781915097088-4973 Taheri, B., Rahimi, R. & Buhalis, D. (2022) The Sharing Economy and the Tourism Industry. Oxford: Goodfellow Publishers https://www.goodfellowpublishers.com/sharing http://dx.doi.org/10.23912/9781915097064-4970 Use code GP20 at checkout for… Read more » about Two new books published by Professor Dimitrios Buhalis on Smart Cities and Smart Tourism
Professor Dimitrios Buhalis of International Centre for Tourism and Hospitality Research at Bournemouth University was glad to contribute with an interview to the Chinese News Service on the Chinese tourism rebound. http://www.ecns.cn/news/cns-wire/2023-02-07/detail-ihckmzxh9372916.shtml The tourism industry accounts for about 10 to 12 percent of the global GDP, according to Prof. Dimitrios Buhalis, director of the eTourism… Read more » about Professor Dimitrios Buhalis on the Chinese tourism rebound.
New METAVERSE paper coauthored by Professor Dimitrios Buhalis Koohang, A, Nord, J, Ooi, K, Tan, G, Al-Emran, M, Aw, E, Baabdullah, A, Buhalis, D, Cham, T, Dennis, C, Dutot, V, Dwivedi, Y, Hughes, L, Mogaji, E., Pandey, N, Phau, I, Raman, R, Sharma, A, Sigala, M, Ueno, A and Wong, L (2023) Shaping the metaverse… Read more » about Shaping the metaverse into reality: multidisciplinary perspectives on opportunities, challenges, and future research.
Join us next week in celebrating the 2022 International Open Access Week at BU. Open Access Week 2022 is an opportunity to join together, take action, and raise awareness around how open can be a means for climate justice. There will be a series of exciting communications and events happening across the week, so read… Read more » about BU International Open Access Week – Open for Climate Justice – 24 to 30 October 2022
The sweet moment that you receive the Encyclopedia of Tourism Management and Marketing after 2 years of hard work editing the work of 1500 wonderful authors from around the world resulting to a mega project of more than 1250 entries, 3528 pages, and more than 2 million words. Buhalis, D., (ed), 2022, Encyclopedia of Tourism… Read more » about Dimitrios Buhalis Encyclopedia of Tourism Management and Marketing
Just Published United Nations World Tourism Organisation Accessibility and Inclusive Tourism Development in Nature Areas – Compendium of Best Practices https://www.e-unwto.org/doi/10.18111/9789284422777 Professors Simon Darcy and Dimitrios Buhalis have concluded the Compendium. You can download the document from https://www.e-unwto.org/doi/epdf/10.18111/9789284422777
Reignite Cyprus Tourism: Meet In Cyprus MICE Industry developments: Meetings, Incentives, Conferences, Exhibitions Panel discussion in #Cyprus #tourism #MICE #marketing Deputy Minister of Tourism Savvas Perdios Panos Podimatas CEO of Podimatas Group Professor Dimitrios Buhalis Bournemouth University International Centre of Tourism and Hospitality Research https://youtu.be/G0hWs4qKcA8
The International Centre of Tourism and Hospitality Research supports global tourism recovery from COVID. Professor Dimitrios Buhalis will deliver a range of keynotes, panels and interventions around the world. Please join us at these events. PHILIPPINES Wednesday 17 March 2021, 15:45 – 16:15 Manila time 07:45 – 8:15 am, London time. Professor Dimitrios Buhalis, Smart… Read more » about ICTHR and Professor Dimitrios Buhalis supports global tourism recovery from COVID with a range of keynotes, panels and interventions. Please join us at these events.