Skip to main content

Be a Global BUddy Leader

Be a Global BUddy Leader

The economic of tourism at the Visitor Economy conference at Bournemouth University

The economic of tourism at the Visitor Economy conference at Bournemouth University

It is fairly obvious that the number of tourists that visit and explore our towns have a significant impact on the economy. Places where tourists can be seen left, right and centre are bound to have a higher rate of employment of people in the tourism and hospitality industries. Understanding the tourism economy is essential in managing and maintaining sustainable visitor influx and destination appeal.

The developing world of tourism means that original models and practices need constantly to be refined. Models of tourism demand were one of the first to be developed in order to recognise what factors influence the drive of visitors in and out of certain destinations, and more recently, research has expanded into areas such as tourism competitiveness, the effects of touristic policies and taxes, as well as the econometric relationship between tourism and economic growth.

Bournemouth’s International Conference on The Visitor Economy: Strategies and Innovations taking place September 4-6th 2017 will contain presentations focused on the developments and key issues in relation to this topic. Subjects covered will include but are not limited to:

  • Tourism competitiveness
  • Economic models of tourism demand
  • Tourism policy and taxation
  • Tourism and poverty alleviation

In a buzzing world where tourism is becoming more accessible and apparent, understanding the economics of tourism is an important issue that will ensure tourism will continue to strive and develop, without damaging the economy of the destination in question. Make sure you don’t miss out on this incredible opportunity and book your tickets now.

Last date for early bird registration: 14 July 2017

  • Early Bird: £345
  • Full Delegate: £475
  • Student Early Bird: £190
  • Student: £240


Graduate Maris Kuklis is MICE & Groups Account Manager at Etihad Airways

Graduate Maris Kuklis is MICE & Groups Account Manager at Etihad Airways 

He says “I studied BA (Hons) Tourism Management. Graduated in 2008. I’m working now for Etihad Airways. My degree helped to set the stage for the start of the career in business tourism. It was very relevant as offered a great choice and relevant subjects studied, to mix of people we met and made lifetime friends with some of which we are working in my day to day job. Without this course, I would not be where I am today.

Previous jobs included  Dubai Business Events c/o Hills Balfour Senior Manager – UK & Europe Dubai Business Events c/o Hills Balfour Travel and Tourism Research AssociationCreative Producer and Editor, Travel and Tourism Research Association, Hong Kong Tourism Board Senior Marketing Executive, MICE Hong Kong Tourism Board, Cosmos Holidays Product and Commercial Executive Cosmos Holidays.

A combination of group work, presentation and variety of subjects from finance, to accounting to small business management. As well as fantastic lecturers, the field trip to Cyprus in year 2 and wealth resources available through at the University from books to online reports. My BU experience was live changing, and motivating for my career and life in general.  I was also involved in BU Athletics Club and setting up the Student Entrepreneurship Club called Business Mania.

I would advice recent graduates looking for work to:

  • Talk to family and friends if they know of any job openings through friends – ask for recommendations.
  • Join key industry Associations where potential employers may attend – have a business card ready.
  • Gain as much work experience as possible through various paid and charity work.
  • Update your CV and Linkedin Profile with most recent information – ask someone to proofread the profile. Have a professional looking headshot profile picture.



Smart Tourism and Agile Destination Management – Tuesday 11 July 2017

Bournemouth University Festival of Learning 2017

Smart Tourism and Agile Destination Management

Tuesday 11 July 2017 10:00 – 17:00
eTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB

The internet of things, big data, wearable technology and augmented reality are just a handful of the technological innovations driving change in our business and personal lives. To stay competitive, the tourism industry needs to understand, respond and harness these opportunities. Research from BU into Smart Tourism destinations can help organisations to take advantage of new developments and strengthen both their strategies and competitiveness.

Smart systems take advantage of interconnectivity and interoperability of integrated technologies to reengineer processes and data in order to produce innovative services, products and procedures towards maximising value for all stakeholders. Smartness reengineers economies and industries, and shapes products, actions, processes and services in real-time. Agility engages different stakeholders simultaneously to optimise the collective performance and competitiveness and generate benefits for all involved in the value system. To achieve that, smart systems use innovative robust technology, the Internet of everything, cloud computing, big data, advanced data analytics, and a robust and ever expanding communications infrastructure.

Based on Smart Cities research and methodologies, a Smart Tourism Destination successfully implements smartness and agility to ensure that everybody is interconnected and processes are integrated towards value generation, through dynamic co-creation, sustainable resources and dynamic personalisation and adaptation to context. All suppliers and intermediaries, the public sector, as well as consumers and various interested parties are networked, dynamically co-producing value for everybody interconnected in the ecosystem.

Smart Tourism and Agile Destination Management

Tuesday 11 July 2017 10:00 – 17:00
eTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB

09:30-10:00 Registration

10:00-10:30 Welcome and Smartness and Agility in Tourism 
Professor Dimitrios Buhalis Head of Department Tourism and Hospitality and Director eTourismLab

10:30-12:00 Smartness and agility : technology towards a connected world

Dimitrios Buhalis and Malvika Nighojkar  eTourismLab Smart Tourism: Case Study of Bournemouth

Ruth Spencer, Manager Creative & Digital, Bournemouth Borough Council Digital Transformation in Bournemouth

Sam Merrick, Digital & Social Media Consultant, Social Media Strategy for Bournemouth as a Destination

12:00-13:00 Break
13:00-14:30 Smart Business and agile innovations – Case Studies 

John Marsh Oceana Hotels

Andy Gribb and Matt Lawrence, Urban Guild

Andy Lennox Koh Thai

Peter Collett, Bournemouth Pier and RockReef

14:30-15:00 Break

15:30-16:30 Smart Destinations and building agile ecosystems

Jon Weaver, Bournemouth Tourism – Smart Bournemouth

Dr Philip Alford Bournemouth University, Building digital capacity for small tourism business
16:30-17:00 Smart Futures, ways forward and conclusions

Professor Dimitrios Buhalis Head of Department Tourism and Hospitality and Director eTourismLab

Student Research Assistants Required

Student Research Assistant – awarded projects
Awarded & submitted bids, Fusion, Fusion Investment Fund, student research
The following is a list of current awarded projects, complete with live job links, for the summer round of the Student Research Assistantship (SRA) scheme:
Dr Anya Chapman – Climate Change and Seaside Piers: Student Research Assistant
Dr Lorraine Brown – Female Muslim tourists in the West
Dr Neelu Seetaram – An investigation of the types of tourism taxes imposed at destinations worldwide
Simon Thomas – An investigation of the placement year on student’s career expectations
Dr Viachaslau Filimonau – Food donations in the UK grocery retail sector – The role of local charities
Dr Viachaslau Filimonau – Tourism and (food) waste – a systematic literature review of an emerging research domain
Please promote these vacancies to students where applicable. All jobs are live on MyCareerHub, our Careers & Employability online careers tool. You will need to use your staff/student credentials to login.
Please do look out for SRA updates on the BU Research Blog.
If you have any questions about this scheme, please contact Rachel Clarke, KE Adviser (KTP and Student Projects) on 61347 or email
– See more at:

Dr Sean Beer presentation at the Catering and Retail Show in Bournemouth BIC

Dr Sean Beer presentation at the Catering and Retail Show 

There are some that think that Dr Sean Beer is as good looking as Tome Cruise in the 1988 film Cocktail, and possibly these pictures dispel all doubt (probably not).

Here Sean is pictured engaging in the practical part of his presentation, Food and culture: Heritage and Tradition at the recent Catering and Retail Show.  This featured his reworking of the classic cream tea to produce a Dorset cream tea involving, Saffron Scones, Dorset Blueberry Jam, Vanilla Clotted Cream and Dorset Tea or Coffee.  This was followed by a Dorset cream tea for 2050  featuring Dorset Blue Vinney Scones, Crème Fraîche, Dorset Naga Chilli Jam and Dorset Long Tea.

 For those not in the know, Dorset Long Tea is Mixologist Dr Beer’s version of Long Island Iced Tea a special mix of……… Black Cow Vodka, Conker Gin, Dorset Apple Schnapps, Elderflower Pressé, Cointreau, Dorset Honey Stock Syrup, and lots of ice. All this was underpinned by the philosophy of Husserl and Heidegger.

 Yes to philosophy. Yes to the Dorset cream teas. Yes to Dorset Iced Tea. But we think a no to Sean as Tom Cruise.


Meet Bournemouth University in Jakarta Indonesia and Penang Malaysia

Bournemouth University Global Festival of Learning ASEAN 2017

Indonesia – Jakarta: Monday 27th March at Binus University  & Tuesday 28th March at Hotel Mulia Jakarta 

Malaysia – Penang : Thursday 30th Universiti Sains Malaysia (USM) Penang  & Friday 31st March Hotel Jen Penang

for the extensive programme please see and

The Global Festival of Learning is our way of celebrating learning and knowledge. Although this is only the second Global Festival of Learning it is already attracting much attention and this year we focus on some of the more pressing issues that are being faced globally.We have arranged a fantastic programme of keynotes, plenary sessions and cultural activities, covering topics ranging from tourism & business, marketing, science and journalism, social interactions, and leadership and innovative learning. We look forward to engaging and sharing thoughts with colleagues and people during the Festival and experiencing the fantastic programme of social and cultural activities arranged for us by our wonderful hosts. The Global Festival of Learning is more than just an event – it is how BU works closely with our valued partners to co-create impact with communities and regions across the globe. We are confident that you will meet like-minded people, create new ideas, share common professional ground, inspire others and celebrate the joy of learning so that the Festival is both stimulating and rewarding. The programme takes place this year in Indonesia – one of the largest economies in Southeast Asia (Jakarta, 27th & 28th March), and Penang, Malaysia – the Silicon Valley of the East and a UNESCO World Heritage site (30th and 31st March).

Indonesia – Jakarta: Monday 27th March at Binus University  & Tuesday 28th March at Hotel Mulia Jakarta 

The overarching theme of this year’s ASEAN Festival is Sustainability and Development and it opens in Jakarta with academic, government and industry speakers from Business, Media, Communication, Tourism and Hospitality. The Keynote speaker is Bournemouth University alumni Professor Ir. Wiendu Nuryanti, MArch, PhD Universitas Gadjah Mada (UGM), Yogyakarta Vice-Minister of Education and Culture for Cultural Affairs, Ministry of Education, Government of Indonesia (2011-2014). The Festival also features an opportunity for Indonesian students to learn more about BU and attend Master Classes from a range of experts.

Malaysia – Penang : Thursday 30th Universiti Sains Malaysia (USM) Penang  & Friday 31st March Hotel Jen Penang

ASEAN GFOL 2017_Page_27MALAYSIA The Festival  then proceeds to Penang where issues around Heritage, Health, Tourism and Hospitality will be explored by a range of experts from industry and education. Our Keynote Speaker is Professor Dato’ Dr. Morshidi Sirat the Founding Director of the Commonwealth Tertiary Education Facility (CTEF) based at Universiti Sains Malaysia, Penang. CTEF is a collaborative effort between MoHE and Commonwealth Secretariat (COMSEC) based in London. We have arranged a fantastic programme of keynotes, plenary sessions and cultural activities, covering topics ranging from tourism & business, marketing, science and journalism, social interactions, and leadership and innovative learning. The Festival concludes on the final day with a networking event and roundtable discussion on Investing in Skills & Talent: Spotlight on Tourism and Health.

for the extensive programme please see and

Please do not hesitate to email us at: should you have further enquiries.

Smart Tourism Workshop at eTourism Bournemouth University

Bournemouth University eTourism LabDigital Town

Smart Tourism Workshop

eTourismLabDepartment of Tourism and Hospitality, Bournemouth University – Fusion Building FG06 

Wednesday 22 March 2017 – 10:00-17:00  Fusion, Bournemouth University, Talbot Campus BH12 5BB, UK

Supported by Digital Town

Smart tourism is changing the competitiveness of tourism destinations and determines their ability to cocreate value for their stakeholders. Through interoperability and interconnectivity of systems tourism destinations will be able to co-create dynamic tourism products for all stakeholders.  Smart Cities and Smart Living can bring together the need to use technology innovations to develop regional competitiveness of territories towards Social Innovation & Governance and create value to all stakeholders. Social, technological, economic, democratic and politically innovative processes in cities and regions introduce a wide range of innovative methods and solutions that improve the value cocreation for all stakeholders. Based on emergent smart cities and smart living developments and methodologies smart tourism support mobility, resource availability and allocation, sustainability and quality of life/visits for all stakeholders. Bringing together stakeholders and multidisciplinary expertise from different areas that support smartness will bring provide a comprehensive approach to develop the different areas of smart tourism for the future.

09:30 –10:00 Arrival and networking FG06

10:00-11:30 Smart Tourism Developments
© Professor Dimitrios Buhalis eTourismLab Bournemouth University: Smart Tourism Futures
© Jon Weaver, Bournemouth Tourism  Smart Bournemouth Tourism
© Chris Cooper Founding Director KnowNow : connecting the dots – PAS 181 Smart city framework

11:30-13:00 Clusters of Developments & Networking and Focus Group  

Professor Dimitrios Buhalis and Malvika Nighojkar : Smart Tourism Focus Group

13:00-14:30 Technological innovations – Best Cases of Smart Tourism 

© Rob Monster Chief Executive Officer DigitalTown, Inc : Smart destination platforms
© Paul Webster, FusionWiFi: Connecting people in Bournemouth
© Anthony Story Silicon South: Digital initiatives in the Silicon South
© Lee Mallon Managing Director Rarely Impossible : Smart Bournemouth 

14:30-15:00 Break and Networking  

15:00-16:30 Tourism Innovations – Ways forward for Smart Tourism
© Jon Weaver, Bournemouth Tourism  Smart Tourism and managing mega events
© Dr Nigel Willams eTourism Lab Bournemouth University  Social media and smartness
© Dr Philip Alford, eTourism Lab Bournemouth University  Entrepreneurship and technology 

16:30 – 17:00 Conclusions, knowledge cocreation and Ways forward 

Professor Dimitrios Buhalis eTourismLab Bournemouth University


Call for papers – Special Issue – Tourism Review 

Special Issue on Smart Tourism and Competitive Advantage for Stakeholders

Special Issue Editors
Prof. Dr. Chulmo Koo, Kyung Hee University, South Korea
Prof. Dr. Luiz Medes-Filho, Universidade Federal do Rio Grande do Norte, Brazil
Prof. Dr. Dimitrios Buhalis, Bournemouth University, UK
Prof. Dr. Oriol Miralbell Izard, University of Barcelona, Spain

The Bournemouth University eTourism Lab explores cutting edge information and communication technologies, alongside e-based strategic management and marketing for the tourism and hospitality industries. The eTourism Lab resides within the International Centre for Tourism and Hospitality Research (ICTHR) in the Department of Tourism and Hospitality, Faculty of Management at Bournemouth University.  The eTourism Lab offers global excellence in the field of eTourism in the widest possible sense which includes eTravel, eTransport, eHospitality and eCatering/Food. In addition it researches how social media is becoming critical for organisations to communicate effectively and compete globally. Latest research themes include online reputation and managing brands online; real time business management and marketing social media engagement, co-creation and interaction; augmented reality and gamification. Led by world expert Professor Dimitrios Buhalis the Lab is a research centre of global excellence.

Supported by DigitalTown

DigitalTown empowers governments, businesses and citizens alike. DigitalTown provides a fresh approach to local economic development – one that equips municipalities and small businesses with the means to compete and win locally. DigitalTown empowers governments, businesses and citizens alike. Our Smart City platform consolidates the functionality of popular sites like Google, Amazon, Yelp, TripAdvisor and Expedia into a single, user-friendly mobile and web experience that makes it easy for visitors to connect with local merchants, restaurants and lodging providers. Our cloud-hosted GovSuite admin suite streamlines workflows, and connects stakeholders. We partner with governments to improve quality of life and we deliver platform and tools to promote discovery and use of local merchants. We empower citizens to engage with their public officials, neighbors and the wider community. We Power Smart Cities. 

For more information please contact Professor Dimitrios Buhalis eTourism Lab Bournemouth University

Vacancies in Faculty of Management Department of Tourism and Hospitality Bournemouth University

Vacancies in Faculty of Management Department of Tourism and Hospitality Bournemouth University 

 Professor/Associate Professor of Hospitality & Tourism Closing Date: 11 April 2017 

Associate Professor/ Principal Academic in Hospitality & Tourism Closing Date: Tuesday 11 April 2017 

Senior Lecturer/ Lecturer (Academic) in Hospitality & Tourism Closing Date: Tuesday 11 April 2017 

Senior Lecturer/Lecturer (Academic) in Disaster Management & Tourism Closing date: Wednesday 5 April 2017 

PhD studentship  in the area of Tourism Taxation and Consumer Behaviour Closing date for applications is 26 April 2017 Supervisor- Neelu Seetaram, Allan Webster and Marta Disegna. 

New research: Cheryl Willis, Adele Ladkin, Juliet Jain, William Clayton, 2017, Present whilst absent Home and the business tourist gaze, Annals of Tourism Research,

•Exploring business travel as contemporary mobility.
•Develops the concept of the ‘business tourist gaze’.
•Examines the role of technology in family life for business tourists.
•Business travel contesting the everyday and the exotic, and destination disconnect.
•Empirical qualitative data collected on UK based business tourists.
This paper reflects on business travel as a contemporary form of mobility and how it relates to family life. Through qualitative research with business travellers, insights are gained into the role digital technology plays in enabling connections to home and family. The paper argues that technology affords a ‘business tourist gaze’, characterised by a focus on ‘home’ rather than ‘away’ as might be the case for leisure tourists. The paper discusses how, through the business tourist gaze, the boundaries between the everyday and the exotic are dissolved and the business traveller is disconnected from the destination, simultaneously absent whilst present both at the destination and at home. Theoretical understandings of the business tourist experience are offered.
Business travel; Tourist gaze; Mobilities; Digital technology