Dr. Miguel Moital’s Iberian trip recently traveled to Portugal and Spain to present his work.

Our colleague Dr. Miguel Moital, Principal Academic in Events Management, Faculty of Management, recently traveled to Portugal and Spain to present his work. In Portugal, Miguel talked to students from the Masters in Tourism Management at the UCP – Portuguese Catholic University (Braga Campus). BU has an Erasmus agreement with UCP for staff exchange. Miguel talked about key issues in academic writing, presenting material from his e-book on the topic.

In Spain, Miguel delivered a presentation about ‘Managing Prestige in Spa & Thermal Experiences” to 35 participants of a pre-TERMATALIA course, attended by industry and institutional participants from countries such as Argentina, Costa Rica, and Colombia. The course received coverage in the regional media, including a report by TV Channel Telemino (see after 2 minutes) and newspaper La Region. The presentation was based on his research around the consumption of prestigious experiences, part of it co-created with Undergraduate Students through their dissertations.

TERMATALIA – 17th International Exhibition of Thermal Tourism, Health and Wellness is “the only specialized fair in the world that represents a thermal bridge between Europe and Latin America, bringing together professionals from more than 25 countries”. TERMATALIA alternates between Ourense (Galicia), where it originates, and a Latin -American country (next year it will take place in Iguaçu, Brazil). Ourense features many thermal baths which feed off from the natural hot springs, with a number of both public pools (free to use) and private pools (fee paying, tough €6 will pay for 2 hours on the best one) scattered along and around the Miño river.

 

Exciting Conferences and Events to debate the global future of tourism and hospitality.

Really excited with a range of events we organise to facilitate global cocreation and knowledge development. Call for papers and presentations are out. Join us and be part of the debate for the global future of tourism and hospitality.

SMART TOURISM : Big data, artificial intelligence and robotics revolutions 

Wednesday 8 November 2017 SMART TOURISM 14:00-15:00 WTM Inspire Theatre- World Travel Market

Tourism and Hospitality @ Bournemouth University Employability day – 22nd November 2017 https://www.facebook.com/events/1857474707909928/

Gracious Hospitality and Tourism International Conference 29 November – 1 December Dusit Thani College, Bangkok, Thailand http://dusitconference.com/

Bournemouth University Tourism and Hospitality Fusion Conference 1st and 2nd February 2018 Grange City Hotel London

 

22-25 May 2018 Council for Hospitality Management Education CHME 2018 Conference 

Bournemouth University http://www.bournemouth.ac.uk/CHME  Deadline for papers 26th January 2018

29 May-1 June 2018 Tourism Marketing Track, European Marketing Academy Conference

EMAC2018, University of Strathclyde, Glasgow, Scotland http://www.emac-2018.org/ Deadline for papers 5th December 2017

 

Professor Adam Blake, Bournemouth University to contribute to Great British Tourism – Brexit and Beyond Policy-UK Forum

Professor Adam Blake, Bournemouth University to contribute to Great British Tourism – Brexit and Beyond Policy-UK Forum

Great British Tourism – Brexit and Beyond
Maintaining the UK’s Competitive Edge and Supporting Local Visitor Economies

Policy-UK Forum: Thursday, 19th October 2017, 08:30 – 13.00, Central London

[ Book your place here ] | [ View website ] | [ Get in touch ] | [ Unsubscribe ]

With a keynote presentation from: Giles Smith Head of Tourism, Heritage and Cultural Diplomacy, Department for Culture, Media and Sport

Tim Alderslade, Chief Executive, Airlines UK; Adrian Barsby, Chair, Welsh Tourism Alliance; Malcolm Bell, Chief Executive, Visit Cornwall; Adam Blake, Bournemouth University; John Guthrie, Employment Advisor, British Hospitality Association; Kurt Janson, Director, Tourism Alliance; Anthony Pickles, Head of Tourism Affairs, Visit Britain; Chris Veitch, Trustee, Tourism for All; Alan Wardle, Public Affairs Director, ABTA; Deirdre Wells, Chief Executive, UK Inbound; and David Weston, Chief Executive, The Bed and Breakfast Association.

Attending this event will offer an opportunity to join the debate and help shape Britain’s future tourist offer; join discussion on building a collaborative approach to developing local visitor economies and the wider tourism sector; analyse funding options for creating world class visitor experiences and products; and network with stakeholders and policy makers from across the sector.

Key issues for discussion:

  1. Brexit and Beyond – Maintaining the UK’s Competitive Edge as an International Tourist Destination: Delegates will examine the challenges and opportunities for the UK to remain competitive as an international tourist destination; next steps for building on the success of £22.1 billion tourism spend in 2015 and the foundations for growth in the Tourism Action Plain; emerging options for developing the tourism skills base; and the latest thinking on minimising the Brexit disruption to the tourism and travel sectors.
  2. Visit London, Visit England, Visit Britain – Collaboration, Regeneration and Funding – Supporting Local Visitor Economies: With over 50% of international tourist spend still restricted to London delegates will assess the latest thinking on supporting local visitor economies; building capacity and infrastructure to attract visitors and encourage inward investment and regeneration funding such as the Discover England fund; best practice collaborative approaches bringing together businesses and local authorities; and ensuring all regions are able to compete for a slice of the £19.6 billion overnight domestic spend.
  3. Red Tape & Regulation – Supporting the UK’s Tourism Sector and Going for Growth: Options for reducing red tape, developing ‘common sense’ regulation and recognising the tourism sector’s contribution to the economy and employment.

View the full agenda here.

Places have already been reserved for representative from:

Abbey Ireland and UK; Alfa Leisureplex; CalMac Ferries; Cox and Kings; Daventry District Council; Destination Bristol; DWF; Expedia; Herald Hotels; Hilton; Historic Royal Palaces; JacTravel; M Assessment Services; Made Travel; Merlin Entertainments; Tourism Northern Ireland; Unique Home Stays; and University of Northampton.

Gracious Hospitality and Tourism International Conference 29 Nov – 1 Dec Dusit Thani College, Bangkok, Thailand http://dusitconference.com/

Gracious Hospitality and Tourism International Conference 29 Nov – 1 Dec 

Dusit Thani College, Bangkok, Thailand http://dusitconference.com/ 

Call for papers http://dusitconference.com/call-for-papers/ 

http://dusitconference.com/

Gracious Hospitality and Tourism International Conference 29 Nov – 1 Dec Dusit Thani College, Bangkok, Thailand

http://dusitconference.com/

Invited Speakers include :

Kobkarn Wattanavrangkul Minister of Tourism and Sports, Thailand

Suphajee Suthumpun Group Chief Executive Officer of Dusit Thani Public Company Limited

Prof. Sarote Phornprapha President of Dusit Thani College

Dr. Mario Hardy Chief Executive Officer of the Pacific Asia Travel Association (PATA)

Prof. Jafar Jafari, University of Wisconsin, USA

Nadhavathana Krishnamra Director –General, Department of Protocol, Ministry of Foreign Affairs Thailand

Yateendra Sinh CEO at Lausanne Hospitality Consulting SA Switzerland

Prof Cathy Hsu Chair Professor Hong Kong Polytechnic University China

Prote Setsuwan Vice President – Marketing, Bangkok Airways Thailand

Prof. Wiendu Nuryanti, Universitas Gadjah Mada, Indonesia

Yoshiki Tsuji President of Tsuji Culinary Institute, Japan

Paolo Cuccia President of Gambero Rosso Holding S.p.A. Italy

Agnès Giboreau Research Director of Institut Paul Bocuse, France

Ragnar Fridriksson MD World Association of Chef Societies (WACS)

Nick Pisalyaput Co-Founder Faculty of Management and Strategy, Sasin Centre of Sustainability Management

Alex Mavro Co-Founder of the Corporate Responsibility & Ethics Association for Thai Enterprise (CREATE)

Suparattana Benjarongkul Deputy Chief Operating Officer of Rakbankerd 

Prof. Carlos Costa, Director of the Department of Economics, Management and Tourism University of Aveiro, Portugal

Prof. Perry Hobson Pro Vice-Chancellor Global Engagement of Taylor’s University, Malaysia 

Thanabordee Vajarasthira Managing Director ITC, Thailand

Yateendra Sinh CEO at Lausanne Hospitality Consulting SA Switzerland

Prof Peter O’Connor ESSEC Business School, France

Prof. Dimitrios Buhalis Head of Department Tourism and Hospitality, Bournemouth University UK

Yuthasak Supasorn Governor of Tourism Authority of Thailand

Siradej Donavanik Assistant Director of Hotel Investment, Dusit International

Andrew Lennox CEO of Koh Thai Tapas, UK

Nopparat Aumpa General Manager of Banyan Tree Hotel Bangkok

Andrew Jones Guardian of Sanctuary Resorts

Narun Wiwattanakrai Executive Director of Siam Wellness Group Public

Professor Dimitrios Buhalis was invited to do a keynote on smart tourism at the 22nd United Nations World Tourism Organization (UNWTO) General Assembly in Chengdu, China.

Professor Dimitrios Buhalis was invited to do a keynote on smart tourism at the 22nd United Nations World Tourism Organization (UNWTO) General Assembly in Chengdu, China.

Professor Dimitrios Buhalis keynote on Smart Tourism at UNWTO General Assembly
Professor Dimitrios Buhalis keynote on Smart Tourism at UNWTO General Assembly 

This year’s 22nd session was attended by 1300 delegates from more than 150 countries including 60 Ministers of Tourism and representatives from 200 UNWTO Affiliate Members representing public and private organizations, destinations, NGOs and educational institutions.

Dimitrios Buhalis congratulates UNWTO Secretary General Dr Taleb Rifai
Dimitrios Buhalis congratulates UNWTO Secretary General Dr Taleb Rifai for his contribution 

Dimitrios Buhalis had the opportunity to express gratitude and congratulate the UNWTO Secretary General Dr Taleb Rifai for his inspirational leadership of the organisation in the last 8 years and his incredible contribution to the world of tourism. Dr Rifai worked tirelessly to bring all actors and policies together to facilitate world tourism.

Dimitrios Buhalis congratulates and welcomes the new UNWTO Secretary-General elect Zurab Pololikashvili 

‪Dimitrios Buhalis also had the opportunity to congratulate and welcome the new UNWTO Secretary-General elect Zurab Pololikashvili and offering his support and expertise at his disposal. 

For more information on the 22nd United Nations World Tourism Organization (UNWTO) General Assembly in Chengdu, China see

Professor Dimitrios Buhalis Photos from the 22nd United Nations World Tourism Organization (UNWTO) General Assembly in Chengdu, China

https://www.facebook.com/pg/ProfessorDimitriosBuhalis/photos/?tab=album&album_id=1861039397253594

Best moments of the 22nd General Assembly 🇨🇳 https://twitter.com/i/moments/909420357425213441

Twi

Twitter handle https://twitter.com/hashtag/UNWTOGAChina?src=hash

Day 3 http://cf.cdn.unwto.org/sites/all/files/docpdf/daily15sept.pdf

Day 4 http://cf.cdn.unwto.org/sites/all/files/docpdf/daily16sept.pdf

#UNWTOGAChina @unwto #China🇨🇳 — at 成都世紀城新國際會展中心.

European angst over Tourists: Do Code’s of Conduct Help?

European angst over Tourists: Do Code’s of Conduct Help?

After recent media exposure about overcrowding at tourist destinations and local-tourist conflict, destination authorities have sought to introduce codes of conduct across European tourist destinations. From Hvar in Croatia,  towns near Amsterdam, and Venice, there is a belief that the tourism system, like the financial system, is not working for everyone. Local residents are starting to feel like they’re receiving less than they’re giving. Therefore, authorities have stepped in with codes, with the aim to assign rules to make tourists more sensitive to local residents and protect natural, cultural, historical and other resources.

Venice Code of Conduct

Michael O’Regan, PhD from the Department of Events & Leisure, is exploring whether these codes work, and whether the introduction of these measures really protect tourism resources. Taking a critical approach, Michael argues that such codes work at different levels, from marketing strategies, as local politicians and businesses gain reputational capital by scapegoating tourists to their role in smarter governance models. Read more on the Conversation UK.

Link: http://theconversation.com/tourist-codes-of-conduct-are-a-bad-idea-heres-why-82676

Gracious Tourism and Hospitality towards 2030 is the theme of the conference organised by Dusit Thani College in Bangkok Thailand. November 29 to December 1, 2017

Gracious Tourism and Hospitality towards 2030 is the theme of the conference organised by Dusit Thani College in Bangkok Thailand. November 29 to December 1, 2017  dusitconference.com

Gracious Tourism and Hospitality towards 2030″ is the theme of the conference organised by Dusit Thani College in Bangkok Thailand. Rapid expansion is putting pressure on infrastructure and destinations amid calls to boost spend ing and better manage tourism ‘flows’ to ensure long-term sustainability. Balancing the needs of the host population and the needs of visitors will be critica l for the success of the future. Asian Tourism and Hospitality is often seen as offering superior experiences to visitors and guests.  Within the Thailand and the Dusit Thani Hotels and College context, Gracious Tourism and Hospitality is emblematic of the experience co-creation. This conference will adopt an inclusive approach and focus on the opportunities and challenges of Gracious Tourism and Hospitality. We would analyse a range of tourism and hospitality businesses and organisations and explore dynamic innovations to maintain competitive advantages. The conference will have a strong future focus towards 2030 and will explore how we should develop research and innovation to improve the co-creation value for all.

Accepted papers will be published in the conference proceedings on-line.   

Looking forward to see you there!

 

Sarote Phornprapha  and Dimitrios Buhalis

Authors are invited to submit papers in the following areas, but are not limited to

CULTURE AND MANAGEMENT

  • Thainess: courtesy and the power of Thai Smile
  • Asian Hospitality and Tourism Management
  • Culture, Gender and Political diversity
  • Spirituality and religion in hospitality and Tourism

FOOD-GASTRONOMY-CULINARY ART AND WELLBEING

  • Culinary art and food: Traditions-Trends-Futures
  • Nutrition and Allergens and modern disease Sugar/Diabetes – Gluten – Salt/Blood Pressure
  • Wellbeing – Holistic Wellness – Mindfulness
  • Spa – Harmony – Meditation
  • Medical Tourism and Health and Accessibility
  • Spirituality and Tourism

SMARTNESS AND DIGITAL MARKETING REVOLUTION

  • eTourism and eMarketing
  • Smart Tourism, Digital marketing and social media
  • Virtual and Augmented Reality
  • Automation and Robotics
  • Internet of Everything and Big Data
  • Cyber Security and Safety
  • Risk management

HOSPITALITY MANAGEMENT INNOVATIONS

  • Strategic Hospitality and Tourism Management
  • Hospitality management in the era of globalisation : Asia-China-Middle East-American-European
  • Mega Chains vs Boutique-Small and family hotels
  • Sharing economy and the AIRBnB proposition
  • Reviews, Tripadvisor and Reputation Management
  • Special themed hotels: Kids/pets/animals/sports/

TRANSPORTATION AND LOGISTICS

  • Technology Trends and transportation
  • Air Transportation technologies, alliances, hubs, carriers
  • Cruise lines and cruise industries
  • Autonomous Cars
  • Sharing economy and transportation platforms
  • Multi-mobility: interconnecting all transportation systems

STRATEGY AND COMPETITIVENESS FOR TOURISM AND HOSPITALITY

  • Strategic Hospitality and Tourism Management
  • Globalisation and competitivess
  • Crisis, disaster management, business continuity and resilience
  • Safety, Security, Terrorism
  • Partnerships and competitiveness  – collaboration and competition

MARKETING, DISTRIBUTION AND MARKETS

  • Tourism and Hospitality Marketing, technology, distribution channel management
  • Markets, demographics, and the consumer of the future
  • Experience cocreation and Service Dominant Logic
  • Millennials and customer engagement
  • Shopping and Retailing as part of Tourism and Hospitality
  • Accessibility/Disability and Tourism & Hospitality for all

EDUCATION AND TALENT MANAGEMENT

  • Hospitality and Tourism management education: Learning and teaching
  • Human Resources in Hospitality and Tourism
  • Talent Development and Management
  • Gender and equality in Hospitality and Tourism

TOURISM PLANNING AND DEVELOPMENT

  • Tourism Planning and Development
  • Real estate development and mix use facilities
  • Regional planning and infrastructure
  • Impacts of Tourism and Hospitality – bringing benefits to all
  • Sustainability, Conservation and Wildlife
  • Environmental management in Hospitality and Tourism

HEALTH AND ACCESSIBLE TOURISM

  • Medical Tourism
  • Cosmetic and transformation surgery tourism
  • Accessible and disabled Tourism
  • Dialysis travel centres
  • Allergens and food accessibility

ETHICS AND GOVERNANCE

  • Human Rights
  • Human Trafficing
  • Corporate responsibility
  • Exploitation of people and resources
  • Culture of Integrity and ethical codes
  • Religious, cultural, political and national ethics and conflicts
  • Ethical vs unethical leadership
  • Cross-cultural ethics and governance

SUSTAINABILITY AND GLOBAL CLIMATE CHANGE

  • Environmental concerns and sustainability
  • Climate change
  • Forest & Land use
  • Water resources
  • Sustainable Cities & Buildings
  • Sustainable Transport
  • Food Waste
  • Air and water quality
  • Recycling
  • Sustainable energy solutions

Paper submission guidelines

Authors are requested to submit a formatted 3-page abstract of proposed paper or a 7-10-page complete research papers via electronic mail for the final selection process.

Detailed guidelines are as follows:

  • Typed, 12 points, Times New Roman
  • 1-inch (2.5cm) for all margins and double-spaced
  • A separate cover page should include topic of the paper, affiliation, author’s name, contact number and email address.

Please indicate the above information only on the cover page and not anywhere else

  • File format: Papers submitted for review must be in word or pdf format.
  • All submissions will be forwarded to our Paper Review Panel for double-blind review.
  • Once the submission is accepted, at least one of the authors must register for and present the paper at the conference.
  • Final copies of accepted papers will be professionally published as edited conference proceedings.

Important Dates:

  • Deadline for abstract submission : 15 October 2017
  • Confirmation of acceptance : 1 November 2017
  • Conference Date : 29 November – 1 December 2017

Please submit email abstracts to :  paper@dusitconference.com

Jane Ashton Director of Sustainable Development for TUI travel joins the conference on Monday 4th Sept to discuss the TUI international customer research on sustainable tourism, in the context of our 2015-2020 Better Holidays, Better World strategy

Jane Ashton Director of Sustainable Development for TUI travel joins the conference on Monday 4th Sept to discuss the TUI international customer research on sustainable tourism, in the context of our 2015-2020 Better Holidays, Better World strategy

Join us http://www.bournemouth.ac.uk/visitor-economy

BU Tourism and Hospitality Conference Bournemouth University, 4-6th September 2017  Visitor Economy: Strategies and Innovations

http://www.bournemouth.ac.uk/visitor-economy Register on https://thevisitorseconomy.eventbrite.com Programme http://www.bournemouth.ac.uk/visitor-economy-programme  

programme, keynotes, papers and social programme

https://drive.google.com/file/d/0B2E60FvQiIpTQ0otWFd3TEUybWc/view

 

 

 

CHME2018 Innovation in Hospitality: connecting all stakeholders to deliver memorable experiences 22th-25th May 2018 Bournemouth University, UK

CHME2018 CALL FOR PAPERS AND POSTERS

27th Council for Hospitality Management Education 

CHME Annual Research Conference

Innovation in Hospitality: connecting all stakeholders to deliver memorable experiences

22th-25th May 2018 Bournemouth University, UK

Bournemouth University is proud to host the 27th Council for Hospitality Management Education’s Annual Research Conference in May 2018.  www.bournemouth.ac.uk/CHME2018

 

The hospitality industry strives to cope with the changing forces in the environments in which it operates.  Such changes are multifaceted and driven by dynamic economic, political, social and technological forces.  Innovation in hospitality is crucial so that all stakeholders can offer improved and memorable customer experiences in a situation of flux.   The Council for Hospitality Management Education conference is the best avenue to drive our agenda for research and learning in hospitality with regards to products and services, process, marketing, people and institutional innovation. The conference theme relates to innovative practices in all aspects of the hospitality experience including in hospitality education.

There is also growing academic interest in issues related to the hospitality experience such as the sharing economy, talent management, technology and distribution, food innovation and design, crisis and risk management and gender and religion. The CHME18 conference invites contributions within the following main themes:

CHME18 conference main themes

•Hospitality Management

•Learning, Teaching, and Assessment •Critical and Cultural Studies in Hospitality

•Today’s and Tomorrow’s consumer

•Technology and Innovation in Hospitality.

 

Other relevant thematic areas include

•Experiences and consumers of the future

•The sharing economy and challenges to commercial hospitality

•Collaborative consumption and co creation

•Management of talent

•HR and Leadership in Hospitality

•Technology and distribution

•Food innovation and design

•Luxury vs functionality

•Gender and religion

•Female leadership in hospitality

•Crisis management, risk management, safety and security

•The Future of hospitality.

 

We also invite workshop contributions from industry stakeholders and practitioners under the theme: ‘Innovation in Hospitality and tomorrow’s consumers’.  We would like to engage industry professionals and government officials in a dialogue on how to best utilise our education and research outputs for the benefits of the industry and to share best practice.

The deadline for submissions is Friday 26th January 2018.

Papers and posters should be submitted to:  papers@chme18.org and posters@chme18.org

Industry workshop proposals should be submitted to: hosman@bournemouth.ac.uk

For more information please contact CHME2018 Chair, Dr Hanaa Osman

hosman@bournemouth.ac.uk

For full details of the conference and paper, poster and workshop guidelines, please visit the conference web site: www.bournemouth.ac.uk/CHME and

http://www.chme.org.uk/news/2017/06/01/2018_CHME_Annual_Research_Conference/

programme, keynotes, papers and social programme for the BU Tourism and Hospitality Conference

We are absolutely delighted with the programme, keynotes, papers and social programme for the BU Tourism and Hospitality Conference and look forward to welcome good friends to @Bournemouth Bournemouth University Department of Tourism and Hospitality​ next week 

https://drive.google.com/file/d/0B2E60FvQiIpTQ0otWFd3TEUybWc/view?usp=sharing

BU Tourism and Hospitality Conference

https://drive.google.com/file/d/0B2E60FvQiIpTQ0otWFd3TEUybWc/view?usp=sharing

BU Tourism and Hospitality Conference Bournemouth University, 4-6th September 2017  

Visitor Economy: Strategies and Innovations

http://www.bournemouth.ac.uk/visitor-economy Register on https://thevisitorseconomy.eventbrite.com