NEW RESEARCH PAPER PUBLISHED Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733… Read more » about Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733
co-creation
Customer incivility for frontline employees,
New research just published Boukis, A., Koritos, C., Papastathopoulos, A., Buhalis, D., 2023, Customer incivility for frontline employees, Annals of Tourism Research, Volume 100, May 2023, 103555 https://doi.org/10.1016/j.annals.2023.103555 OPEN ACCESS… Read more » about Customer incivility for frontline employees,
Professor Dimitrios Buhalis contributed to the EU Smart Tourism Podcast
Professor Dimitrios Buhalis contributed to the EU Smart Tourism Podcast LISTEN AT https://open.spotify.com/episode/7hgvIrhZOtxnSxZdXNmDrK In this third episode of the EU Smart Tourism Podcast, we explore the digital space in smart tourism… Read more » about Professor Dimitrios Buhalis contributed to the EU Smart Tourism Podcast
New research paper published by Professor Dimitrios Buhalis in Journal of Advertising
New research paper published by Professor Dimitrios Buhalis in Journal of Advertising Ali Selcuk Can, Yuksel Ekinci, Giampaolo Viglia & Dimitrios Buhalis (2020): Stronger Together? Tourists’ Behavioral Responses to Joint… Read more » about New research paper published by Professor Dimitrios Buhalis in Journal of Advertising
New Paper Out: Real-time co-creation and nowness service: lessons from tourism and hospitality
Real-time co-creation and nowness service: lessons from tourism and hospitality Brands take advantage of technology, social media and constant connectivity to foster organic consumer engagement and interactions towards co-creating personalised… Read more » about New Paper Out: Real-time co-creation and nowness service: lessons from tourism and hospitality
First confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019
Pleased to announce the first confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019 @ Bournemouth University Department of Tourism and Hospitality Tourism in… Read more » about First confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019
Updated List of Publications
To make it even more easier to find the research in etourism, smart tourism, and technology-enabled experience, we have summarised the best publications of BU eTourism Lab members on these… Read more » about Updated List of Publications