The Encyclopedia of Tourism Management and Marketing has already received more than 100 entries and has already accepted 10 entries!

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ENCYCLOPEDIA OF TOURISM MANAGEMENT AND MARKETING
Editor in Chief: Professor Dimitrios Buhalis, EDWARD ELGAR PUBLISHING LIMITED

The Encyclopedia of Tourism Management and Marketing has already received more than 100 entries and has already accepted 10 entries! See some examples of the accepted terms on https://tinyurl.com/encyEXAMPLES. These include terms:

INTERPRETATION (Gianna Moscardo),
PEACE (Anna Farmaki),
SUSTAINABLE TOURISM (David Weaver),
TOURISM SATELLITE ACCOUNT (Cristi Frenț),
SLOW TOURISM (Janet Dickinson),
ARCHIPELAGO (Godfrey Baldacchino),
SMART TOURISM (Dimitrios Buhalis).
 
 
Submit your 200 words proposal for an entry on https://eep.manuscriptmanager.net/
as soon as possible and latest by 30 September 2020.
A term is 1500 words – 1 figure – 8 references.
Please Upload 200-word proposal as soon as possible and latest by 30/9
and upload your entry by 31 December 2020. There will be no extensions!
You can upload the entire entry too if you are ready
and you are confident that you have a comprehensive entry.
The sooner you can complete this assignment the better!
 
Examples of Accepted Terms https://tinyurl.com/encyEXAMPLES

New Publication: de Souza, J., Mendes, LF., Buhalis, D., 2020, Evaluating the effectiveness of tourist promotions to improve the competitiveness of destinations, Tourism Economics, Vol. 26(6), pp, 1001–1020,

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New Publication: de Souza, J., Mendes, LF., Buhalis, D., 2020, Evaluating the effectiveness of tourist promotions to improve the competitiveness of destinations, Tourism Economics, Vol. 26(6), pp, 1001–1020, https://doi.org/10.1177/1354816619846748
 
This study focuses on the evaluation of the tourist destination advertising effectiveness. The destination advertising response DAR model was used to analyze data on the effectiveness of destination promotional campaigns on visitor expenditure, in six trip facets: destination, accommodations, attractions, restaurants, events, and shopping. Independent sample t-tests were conducted to identify any differences in total destination spending among the groups of those visitors influenced for each trip facet. A multiple regression analysis was performed to discriminate the performance of the travel facets expenditures in the estimation of total expenditures. Significant results indicate that the “destination,” “accommodations,” and “restaurants” facets directly influence the total expenditures. Self-planners had the highest variance, explaining in total visitor expenditure compared to the regression analysis results of the other two groups (i.e. travel agencies and online travel agencies). The study also explores how destinations can improve their competitiveness on tourist advertising by using technologies.
 
Keywords tourism, destination, marketing, advertising, competitiveness, DAR model, destinations, technologies

Tourism Review Journal is raised to Q1 in SCIMAGO Journal Rankings

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Tourism Review Journal is raised to Q1 in SCIMAGO Journal Rankings
Tourism Review Journal, the most established Journal in tourism on its 75th Volume,
edited by Professor Dimitrios Buhalis is raised to Q1 in SCIMAGO Journal Rankings for
Business, Management and Accounting
Tourism, Leisure and Hospitality Management
Social Sciences
Geography, Planning and Development
The latest Scimago Journal Ranks (SJRs) are out for first quarter of 2019
https://www.scimagojr.com/journalsearch.php?q=21100248909&tip=sid&clean=0
 
Journals have been ranked according to their SJR and divided into four equal groups, four quartiles.
Q1 comprises the quarter of the journals with the highest values.
 
Tourism Review https://www.emeraldgrouppublishing.com/journal/tr
 

New publication: Dining alone: improving the experience of solo restaurant goers

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Next time when you dine alone, perhaps on a business trip, remember this new publication.

Brown, L., Buhalis, D. and Beer, S. (2020), “Dining alone: improving the experience of solo restaurant goers“, International Journal of Contemporary Hospitality Management, Vol. 32 No. 3, pp. 1347-1365. https://doi.org/10.1108/IJCHM-06-2019-0584

Purpose-Solo travel for leisure and business is increasing. It is therefore timely to conduct research into the experiences of solo tourists. This paper aims to explore one aspect of the solo tourist experience that can be challenging, that of dining alone. This topic has received little attention in the tourism or hospitality literature. Design/methodology/approach-A qualitative approach was adopted and narrative inquiry was selected as the optimum route to obtain detailed and rich accounts of the experiences of solo diners. In-depth interviews of 27 solo tourists were conducted with varying socio-demographic characteristics.

Findings-This study shows that though travelling alone is prized by participants, dining alone, especially in the evening, is often discomfiting. Discomfort is caused by the perceived negative judgement of others and is mitigated by the use of various props such as books and mobile phones. A research agenda is put forward on the aspects of the solo tourist/diner experience.

Practical implications-The paper concludes by asking what can be done to ameliorate the solo dining experience and provides some recommendations to hospitality operators to support this market and improve competitiveness and profitability. The paper shows that inclusive environments can attract multiple market segments and agile restaurants can develop both solo and plural dining experiences.

Originality/value-This paper addresses a topic that has received limited scholarly attention as well as industry engagement despite the growth in solo travel.

Professor Dimitrios Buhalis to the Global Business programme of China Global TV Network about the impact of #flooding as well as COVID-19 #coronavirus

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Interview Professor Dimitrios Buhalis to the Global Business programme of China Global TV Network about the impact of #flooding as well as COVID-19 #coronavirus to #Venice #carnival

https://newsus.cgtn.com/news/2020-02-23/Dimitrios-Buhalis-on-current-and-future-state-of-the-Venice-carnival-Oj7eYiNQGI/index.html

@ChinaGlobalTVNetwork @CGTN @cgtnofficial

https://newsus.cgtn.com/news/2020-02-23/Dimitrios-Buhalis-on-current-and-future-state-of-the-Venice-carnival-Oj7eYiNQGI/index.html

Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15,

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New paper published:

Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15, https://doi.org/10.1016/j.jdmm.2020.100409 Download FREE before April 11, 2020 https://authors.elsevier.com/c/1acJm_,51~BCpGT

 

Highlights

  • Demonstrates the high use of electronic commerce by young people.
  • Discovers the great potential of online influence of young people.
  • Verifies the greater causal influence of internal variables on e-loyalty.
  • Shows the positive influence of online purchase intention on e-loyalty.
  • Presents a practical causal model of purchase intent and e-loyalty.

Abstract

This study analyzes, in a generational context, the influence of young consumers’ external and internal variables on their e-loyalty to tourism sites. Using a large sample and employing structural equations (PLS), a new model is generated that includes two external variables (site design and eWOM) and two internal variables (trust and satisfaction), to which the intention to purchase online is added. These variables are very important in e-commerce and tourism, and they have not previously been studied jointly. The results show that the impact of consumers’ internal variables is greater than the impact from external ones. Moreover, the proposed causal model is practical and can be easily applied by tourism companies to improve site e-loyalty in the context of market orientation. The Importance-Performance Analysis (IPMA) carried out shows the importance of satisfaction over other variables.

Research & Knowledge Exchange Development Framework – give us your feedback

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The Research & Knowledge Exchange Framework (RKEDF) is now into its fourth year.  It offers training and development opportunities to academics at all stages of their career, supporting staff to increase their skills, knowledge and capabilities.

The RKEDF offers a range of support including sessions for those who are new to research or to BU, for staff who want to further develop their research careers and for people who want to disseminate their research findings or create an impact plan.

The Research Development & Support team are currently planning activities and sessions for the 2020/21 programme of events and would like to hear your ideas and suggestions.  What’s worked well?  What would you changed?  Are there any other sessions or training materials you’d like to see included?  We’d like to hear both from people who have engaged with the RKEDF and those who haven’t.

Tell us what you think via our survey and be in with a chance of winning one of three £20 Amazon vouchers.  The deadline date is Sunday 15 March.

NEW ARTICLE PUBLISHEDStamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research,

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NEW ARTICLE PUBLISHED

Stamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research, Vol.80, https://doi.org/10.1016/j.annals.2019.02.012
Download FREE Now https://authors.elsevier.com/c/1aSE6aZ3ER7Ql

The informational value of online employee reviews in tourism and hospitality research and practice. Online reviews can complement existing approaches offering access in a pool of opinion highly representative of the industry. The results of our analysis reveal that the unstructured form of reviews through topic analysis can efficiently capture important topics for employees and is in agreement with previous literature. As such it opens new avenues for researchers and practitioners since the intangible and heterogeneous nature of tourism and hospitality services can be measured with more direct data sources available to the decision makers, than cross-sectional questionnaires.

 

An interesting insight for managers in these industries is that the adaptation of management practices and improvement initiatives needs to be adjusted vertically (across business units) rather than horizontally (across the organization). The results of the analysis also provide an argument against the “one size fits all” approach (Hom, Lee, Shaw, & Hausknecht, 2017) in the management of service employees across tourism and hospitality industries and as such the incorporation of insights from satisfaction surveys in managerial practices need to be adjusted accordingly.

BRIAN will be unavailable due to upgrade – 28th & 29th January 2020

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BRIAN will be unavailable to users next week on Tuesday 28th January and Wednesday 29th January for a scheduled upgrade.

If you need any help using the new system or if you encounter any problems after the upgrade, please do send an email to BRIAN@bournemouth.ac.uk and a member of staff will be able to assist you.

Staff are reminded that the REF Mock Exercise 2020 author outputs nomination on BRIAN will take place between 24 Feb and 8th March. For more information and guidance, please get in touch with ref@bournemouth.ac.uk.

In the meantime, if you do have general queries relating to the upgrade, please get in touch with BRIAN@bournemouth.ac.uk

Further information will be available once BRIAN is up and running again following the scheduled upgrade.