New article by Angela Smith, Derek Robbins & Janet E. Dickinson 2019,

New article by Angela Smith, Derek Robbins & Janet E. Dickinson 2019,
Defining sustainable transport in rural tourism: experiences from the New Forest
Journal of Sustainable Tourism, Volume 27(2), Pages: 258-275 |

Transport policy agendas have long sought to bring about more sustainable transport at tourism destinations. Whilst there are examples of successes, it remains unclear what inroads have been made towards creating a sustainable transport future. Policy directions have evolved over a number of years and in many tourism destination contexts, it is far from clear what a desirable transport future looks like. When translated to implementation, the aims of initiatives can be unclear and baseline measures inconsistent, making success difficult to judge. This paper analyses how sustainable travel has been implemented in practice at a destination level. The focus is rural tourism and data are derived from a specific case, the New Forest National Park, UK, where a wide range of transport initiatives have been implemented since the Park’s designation in 2005. The study adopts a social practice theory perspective. Data are derived from a visitor survey, interviews and observations. It finds there is scope to improve sustainable transport provision at destinations through understanding visitor practices, but limited scope to influence meanings associated with visitor travel and travel skills. Policy meets the needs of some visitors more than others.

Author information

Angela Smith is a PhD student with a background in transport planning. Her research uses the experiences in the New Forest National Park to analyse transport practices and relative sustainability.

Derek Robbins is a senior lecturer at Bournemouth University. Trained as a transport planner his research interests include the relationship between transport and tourism, tourism and climate change, sustainable transport policy and the cruise industry.

Janet Dickinson is a professor at Bournemouth University. Her research interests focus on tourism and climate change, the sharing economy, social representations and time.


New Forest National Park Authority.

Dr Anya Chapman @ Cafe Scientifique 7th May at 19:30 – Pier Review: What does the future hold for British Seaside Piers?

Dr Anya Chapman @ Cafe Scientifique
Pier Review: What does the future hold for British Seaside Piers?

7th May from 7:30pm until 9pm (doors open at 6:30pm) at Café Boscanova, Boscombe

Café Scientifique takes place on the first Tuesday evening of the month at Café Boscanova

Enjoy listening to a short talk before engaging in debate and discussion around that topic

We’ll be joined by Dr Anya Chapman on Tuesday 7 May from 7:30pm until 9pm (doors open at 6:30pm) No need to register, make sure you get there early though as seats fill up fast!

Pier Review: What does the future hold for British Seaside Piers?

Victorian seaside pleasure piers are unique to the British coast but this important part of the country’s heritage is under threat: in the early 20th century nearly 100 piers graced the UK coastline, but almost half have now gone. This session will chart the development of British seaside pleasure piers: from their beginnings as humble landing stages through to the ‘golden age’ of pier building. We’ll also be looking at the current rejuvenation of piers, like Bournemouth, and how they are embracing the future. Come along and gain a unique insight into the past, present and future of piers, share your own memories of seaside piers, and let us know your hopes for their future.

Check out a taster of what Anya will be discussing in this recently published article; The Conversation

Anya has been Honorary Secretary of the National Piers Society since 2013

@National Piers Society





If you have any questions please do get in touch

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Bournemouth University Department of Tourism and Hospitality Top 10 in the world in the QS World University Rankings by Subject 2019: Hospitality & Leisure Management

Bournemouth University Department of Tourism and Hospitality Top 10 in the world in the QS World University Rankings by Subject 2019: Hospitality & Leisure Management. #hospitality #tourism #leisure #management #university #QS #ranking



Our MSc students volunteer and attend the Opportunity 2019 Conference: Revenue Management and the Connected Customer in London.

It was a great pleasure and experience to volunteer with my colleagues for the Opportunity 2019 Conference: Revenue Management and the Connected Customer in London. The attendees of the one day conference mainly consist of revenue managers as well as CEOs and Founders of start-up companies. The annual conference is one of the well-attended events on revenue management among the revenue management community.

The conference was well organized and very successful. I fully enjoyed the whole conference with so many interesting discussions on several aspects of Revenue Management. The session delivered by Russell Low (Director of Revenue, UK&I, Accor Hotels), Duncan Anderson (CEO, Humanise.AI), Vivek Bhogaraju (Director, Revenue Management Solutions, Expedia Group) and Hampus Ljunggren (Head of Business Development & Partnerships , Travel Appeal) – particularly on Artificial Intelligence and the use of technology to connect customers were very informative. During the conference, the key takeaway was – That the new generation of Revenue Managers need to learn how to unlearn in order to revolutionize how to stand out in the saturated market.

I manage to meet several founders of companies dealing with technology and AI for Revenue Management during the networking sessions. It was an enjoyable and knowledgeable experience and I would like to express my gratitude to Professor Dimitrios and Michelle from Revenue by Design for giving me this opportunity to volunteer and attend the conference. I have definitely benefited very much from this fantastic event.

Emily Cheng


Bournemouth University supports the SEA CHANGE Conference

Dr Anya Chapman and Dr Duncan Light from Bournemouth University’s Department of Tourism and Hospitality have been extensively involved in the development and organisation of the SEA CHANGE Conference taking place 4-6 September 2019 at Blackpool.

Managing the challenge of protecting coastal heritage in the face of climate change –
Blackpool, 4th – 6th

SEA CHANGE is one of the events which forms part of Blackpool’s three piers World Monuments Fund ‘Watch Status’, which focuses on heritage assets at risk from climate change. Anya helped Blackpool Council bid for ‘Watch Status’ and has been involved in delivering previous events such as the ‘Big Pier Watch Day’ in June 2018, which was attended by over 6000 people. Bournemouth University is the exclusive academic partner for the SEA CHANGE conference and we look forward to welcoming practitioners and researchers from a variety of backgrounds and academic disciplines to contribute in tackling the threat of climate change to coastal heritage.


Professor Dimitrios Buhalis edited Special Issue: Smart tourism and competitive advantage for stakeholders with Chulmo Koo and Luiz Mendes-Filho

Latest Tourism Review issue Vol.74(1) 2019,
Special Issue: Smart tourism and competitive advantage for stakeholders
Editor(s): Chulmo Koo, Luiz Mendes-Filho and Dimitrios Buhalis
In Memory of Oriol Miralbell

Guest editorial Smart tourism and competitive advantage for stakeholders Chulmo KooLuiz Mendes-FilhoDimitrios Buhalis (pp. 1 – 4) PDF (66 KB)

Tourism information technology research trends: 1990-2016 Yulan YuanYuen-Hsien TsengChaang-Iuan Ho (pp. 5 – 19) Keywords: Bibliographic coupling analysisBibliometric approachComputer-assisted analysisTourism information technology PDF (305 KB)

Tourists’ shifting perceptions of UNESCO heritage sites: lessons from Jeju Island-South Korea Kun KimOunjoung ParkJacob BarrHaejung Yun (pp. 20 – 29) Keywords: Text miningSmart tourismTime-series analysisJeju IslandTopic modelingUser-generated content (UGC) PDF (248 KB)

Gamified mobile experiences: smart technologies for tourism destinations Ander GarciaMaria Teresa LinazaAitor GutierrezEndika Garcia (pp. 30 – 49) Keywords: AnalyticsGamificationDMOMobile experience PDF (483 KB)

Smart hospitality: Taiwan hotel stakeholder perspectives Rosanna Leung (pp. 50 – 62) Keywords: ICTTaiwanTechnology adoptionBarriersStakeholder perspectiveSmart hotel PDF (195 KB)

Smart destinations and tech-savvy millennial tourists: hype versus reality Francisco Femenia-SerraJosé F. Perles-RibesJosep A. Ivars-Baidal (pp. 63 – 81) Keywords: Generation YSmart tourismMillennialsICTsSmart tourism destinationsTourist behaviour PDF (332 KB)

Mobile technologies and applications towards smart tourism – state of the art  Jelena DorcicJelena KomsicSuzana Markovic (pp. 82 – 103) Keywords: TechnologySmart tourismConsumersMobile technologiesMobile applicationsProviders PDF (438 KB)

Data-focused managerial challenges within the hotel sector Markus LamestMairead Brady (pp. 104 – 115) Keywords: Data analyticsDashboardsSocial media dataConsumer voiceMarketing accountability,Managing dataCustomer digital data PDF (196 KB)

The emerging smart event experience: an interpretative phenomenological analysis John Richard Thomas BustardPeter BolanAdrian DevineKarise Hutchinson (pp. 116 – 128) Keywords: Interpretative Phenomenological AnalysisEvent ExperienceSmart TourismSmart Destinations,Smart Event ExperienceSmartphone Applications PDF (196 KB)