CALL FOR PAPERS – SPECIAL ISSUE  “Brand Management and Cocreation: lessons from tourism and hospitality”

CALL FOR PAPERS – SPECIAL ISSUE 

“Brand Management and Cocreation: lessons from tourism and hospitality”

JOURNAL OF PRODUCT AND BRAND MANAGEMENT – Planned publication is early 2021. 

http://emeraldgrouppublishing.com/products/journals/journals.htm?id=jpbm 

2017 Impact Factor: 2.75

http://buhalis.blogspot.com/2018/09/cfp-SpecialIssue-branding-tourism.html

GUEST EDITORS: 

Professor Dimitrios Buhalis, Bournemouth University, UK

Professor Nigel Morgan, Swansea University, UK

Dr Sangwon Park, Hong Kong Polytechnic University, China  

The planned publication early 2021

Deadline for submissions 1 September 2019

Submissions period 1 August 2019- until 1 September 2019. 



_________________________________________________

CALL FOR PAPERS 

Branding originated as a means by which a company differentiated its goods and/or services compared to its competitors (Cowley, 1991). The importance of brand management in tourism and hospitality has become more important than ever as the sectors have become mature, global and highly competitive. Hitherto, the creation of strong brands was the result of passive or responsive marketing involvement by brand managers on consumers (Brown, Kozinets, and Sherry, 2003). Recent literature on marketing and brand management, however, suggests that strong brands are generated from a co-creation process, involving consumers’ active engagement (Boyle, 2007). For example, Coupland, Iacobucci, and Arnould (2005, p. 107) comment that “the consumer is an active partner with the marketer in brand-meaning formation”, whilst Brown et al. (2003, p. 30) note “the brand is a milieu where marketing management and consumer commitment co-exist”. 

Tourism and hospitality deal with experiential products and are at the forefront of cocreation (Buhalis & Foerste, 2015) so that the integration of brand management and co-creation is now a crucial issue (Buhalis and Inversini, 2014). In terms of inseparability, one of the service characteristics, the service environment implies the involvement of consumers in the entire service process – including the production and consumption stages (Middleton, Fyall, Morgan, Morgan, and Ranchhod, 2009). Moreover, the development of information technology (e.g. TripAdvisor, Booking, and Expedia) facilitates the sharing of consumer service experiences and their positive or negative reflections as part of co-creation activities, which potentially informs brand development and reputation (Binkhorst and Den Dekker, 2009; Au, Buhalis and Law, 2014). Numerous studies in tourism and hospitality have discussed the brand management and co-creation, separately. However, academic attempts to integrate two important themes are more limited. Therefore, the purpose of this special issue in JPBM is to explore brand management and co-creation in tourism and hospitality contexts using a variety of issues/concepts/examples. We invite submissions on a broad range of tourism and hospitality branding topics in this regard, and welcome both conceptual and empirical contributions. 


Some suggested tourism and hospitality branding topics include: 

• Brand cocreation in tourism and hospitality

• Destination branding and cocreation

• Tourism and hospitality branding 

• Tourism and hospitality Branding across cultures 

• Branding through tourism ecosystems 

• Sustainability and tourism branding 

• Destination image and destination personality

• Branding for tourism places

• Regenerating obsolete brands in tourism and hospitality 

• Tourists engagement with brands

• Brand managers’ approaches to tourism and hospitality products

• Strategies for adapting innovative branding strategies to tourism and hospitality

• The impact of technology on tourism and hospitality branding 

SUBMISSION INFORMATION

Full papers submitted to this special issue are subject to the standard review procedures and rules of Journal of Product and Brand Management. 

http://emeraldgrouppublishing.com/products/journals/author_guidelines.htm?id=jpbm Please note that:

• Papers need to be submitted online to the Special Issue on “Brand management and cocreation: lessons from tourism and hospitality” through the ScholarOne System (http://mc.manuscriptcentral.com/jpbm). 

• For informal enquiries you can contact the guest editors.

• Submissions will be blind-reviewed by at least two reviewers. 

• Based on the reviewers’ recommendation, the guest editors and the Editors-in-Chief will decide whether the particular submission is accepted as it is, revised and re-submitted, or rejected.

Deadline for submissions 1 September 2019.The Scholar 1 site will not open for submissions until 1 August 2019. 

The site will remain open for one month until 1 September 2019. 

Submissions to the special issue can only be made during this window and should be made by selecting the special issue from the drop down menu which will become available on 1 August 2019. The planned publication is early 2021. 

REFERENCES 

Au, N., Buhalis, D., Law, R., 2014, Online Complaining Behavior for Mainland China Hotels: The Perception of Chinese and Non-Chinese Customers”, International Journal of Hospitality and Tourism Administration, 15, pp.248-274. 

Binkhorst, E. and Den Dekker, T. (2009), “Agenda for co-creation tourism experience research”, Journal of Hospitality Marketing & Management, Vol. 18 No. 2-3, pp. 311-327.

Boyle, E. (2007). “A process model of brand cocreation: brand management and research implications.” Journal of Product & Brand Management, Vol. 16. No. 2, pp. 122-131.

Brown, S., Kozinets, R.V. and Sherry, J.F. (2003), “Teaching old brands new tricks: retro branding and the revival of brand meaning”, Journal of Marketing, Vol. 67 No. 3, pp. 19-33.

Buhalis, D., Foerste, M., 2015, SoCoMo marketing for travel and tourism: Empowering co-creation of value, Journal of destination marketing & management 4 (3), 151-161 76

Buhalis D., Inversini A. (2014) Tourism Branding, Identity, Reputation Co-creation, and Word-of-Mouth in the Age of Social Media. In: Mariani M.M., Baggio R., Buhalis D., Longhi C. (eds) Tourism Management, Marketing, and Development. Palgrave Macmillan, New York

Coupland, J.C., Iacobucci, D. and Arnould, E. (2005), “Invisible brands: an ethnography of households and the brands in their kitchen pantries”, Journal of Consumer Research., Vol. 32 No. 1, pp. 106-13.

Cowley, D. (1991), Understanding Brands by Ten People Who Do, Kogan Page, London 

Boyle, E. (2007) “A process model of brand cocreation: brand management and research implications”, Journal of Product & Brand Management, Vol. 16 No. 2, pp.122-131.

Middleton, V. T., Fyall, A., Morgan, M., Morgan, M., & Ranchhod, A. (2009). Marketing in travel and tourism. Routledge.

Professor Dimitrios Buhalis Smart Tourism presentation at the European Travel Commission Workshop in Vienna on Smart Tourism for destinations

Professor Dimitrios Buhalis delivered a keynote Smart Tourism and the importance of networks for destinations presentation at the European Travel Commission Workshop in Vienna.

Professor Buhalis explained how eTourism evolved in the last 30 years and explained some of his research that was published in as early as in 1993 and is still relevant (Buhalis, D., 1993, Regional Integrated Computer Information Reservation Management Systems (RICIRMS) as a strategic tool for the small and medium tourism enterprises, Tourism Management, Vol. 14(5), pp.366 378. https://doi.org/10.1016/0261-5177(93)90005-6). He then transformed ETC delegates to the future explaining how technology will shape the future of tourism by 2030.

He explained what smart tourism is and what are the benefits for tourism destinations and organisations from the emerging tourism digital ecosystem.  Latest research from key publications was also offered.

Professor Buhalis also offered the latest range of research on smart tourism as explained in a range of publications including:

Zhang, H., Gordon, S., Buhalis, D., Ding, X., 2018, Experience Value Cocreation on Destination Online Platforms, Journal of Travel Research, In print https://doi.org/10.1177/0047287517733557

Buhalis, D., Leung, R., 2018, Smart Hospitality – Interconnectivity and Interoperability towards an Ecosystem, International Journal of Hospitality Management, Vol.71, pp.41-50 https://doi.org/10.1016/j.ijhm.2017.11.011

Molinillo, F., Liébana-Cabanillas, F., Anaya-Sánchez, R., Buhalis, D., 2018, DMO online platforms: image and intention to visit, Tourism Management, Vol.65, pp.116-130 http://www.sciencedirect.com/science/article/pii/S026151771730211X

Williams, N., Inversini; A., Buhalis, D., Ferdinand, N., 2017 Destination eWOM drivers and characteristics, Annals of Tourism Research Vol.64 pp.87–101 http://doi.org/10.1016/j.annals.2017.02.007

Boes, K., Buhalis, D., Inversini, A., 2016, Smart tourism destinations: ecosystems for tourism destination competitiveness”, International Journal of Tourism Cities, Vol. 2(2), pp.108–124  http://dx.doi.org/10.1108/IJTC-12-2015-0032

Williams, N., Ferdinand, N., Inversini, A., Buhalis, D., 2015, Community Crosstalk: An exploratory analysis of destination and festival eWOM on Twitter, Journal of Marketing Management Vol.31 (9-10), pp.1113-1140 http://www.tandfonline.com/doi/full/10.1080/0267257X.2015.1035308

Neuhofer, B., Buhalis, D., Ladkin, A., 2015, Smart technologies for personalised experiences. A case from the Hospitality Industry, Electronic Markets, Volume 25(3), pp. 243-254 https://link.springer.com/article/10.1007/s12525-015-0182-1

Xiang, Z., Tussyadiah, I.,Buhalis, D., 2015, Smart destinations: Foundations, analytics, and applications, Journal of Destination Marketing & Management, 4(3), October 2015, pp. 143-144 http://www.sciencedirect.com/science/article/pii/S2212571X15000360

Buhalis, D., and Foerste, M., 2015, SoCoMo Marketing for Travel and Tourism:  empowering co-creation of value, Journal of Destination Marketing & Management, 4(3), October 2015, pp.151–161 http://www.sciencedirect.com/science/article/pii/S2212571X15000207

Neuhofer, B., Buhalis, D., Ladkin, A., 2014, A typology of technology enhanced experiences, International Journal of Tourism Research, 16: 340–350.  https://doi.org/10.1002/jtr.1958

Mistilis, N., and Buhalis, D., Gretzel, U., 2014, ‘eDestination Marketing of the future: the perspective of an Australian Tourism Stakeholder Network ‘, Journal Travel Research, Vo.53, 1-13. http://dx.doi.org/10.1177/0047287514522874

 

Professor Dimitrios Buhalis at the European Travel Commission Workshop in Vienna on Smart Tourism for destinations #tourism #smart #destination #smarttourism #smarttourism #IoT #ArtificialIntelligence

BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk

BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk
Wednesday 28 November 2018 – 09:00-17:00 FG06, Fusion, Bournemouth University, BH12 5BB, UK
Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams eTourismLab, Department of Tourism and Hospitality, Bournemouth University – Supported by IFITT talks #BUeTourism #IFITT  https://tinyurl.com/BU-IFITT-AI


The (re) emergence of Artificial Intelligence (AI) as a service automation approach leveraging low cost computing and large datasets is impacting consumer experiences and is set to revolutionize tourism experiences. The ubiquitous and prevailing use of mobile devices for communication assures that stakeholders of such ‘consumer experiences’ are required to provide rapid responses to contextual queries made at any time, including within an experience encounter or activity at a destination level. AI tools that can make sense of real-time questions posed by consumers in context can provide significant value and increase engagement as well as reducing costs to destination organizations. The use of AI by tourism organizations is still low and this workshop will explore the opportunities and challenges of engaging AI as a customer co-creation toolset for industry and economic benefits. It will conclude with a scenario development exercise to identify possible futures for AI and Tourism along with a roadmap for the next 3 years of AI/Tourism development.

09:00 –09:30 Arrival and networking FG06

09:30-11:00 Artificial Intelligence for Tourism and Hospitality – theoretical perspectives 

© Professor Dimitrios Buhalis and Dr Nigel Williams : Artificial Intelligence for Tourism and Hospitality: From individuals to clusters
© Dr Iis Tussyadiah University of Surrey, Robotics and Artificial Intelligence
© Dr Luiz Mendes Filho, Universidade Federal do Rio Grande do Norte, Brazil, Smart Tourism developments
Dr Chulmo Koo, Kyung Hee University, Korea, Smart Tourism and Artificial Intelligence
Professor Hannes Werthner Vienna University of Technology, Austria – The future of Artificial Intelligence

11:00-11:30 Coffee and networking

11:30-13:00 Artifilcial Intelligence for Tourism and Hospitality – best practice 

Gergana Halatcheva, GHS Global Hospitality
Lee Mallon, Rarely Impossible
Jamie Sergeant This is Crown
Rowena (Copestake) Revill
Nikos Maniatis The Cato Bot
Rob Monster  DigitalTown
Tom Keeping Keeping Studio
Manolis Varouhas imonline

13:00 -14:00 Networking Lunch

14:00-15:30 Workshops Designing the future of Articial Intelligence in Tourism

15:30-16:00 Break and Networking

16:00-17:00 Conclusions  Research and Innovation agendas for the future
Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams
AI Fusion: Future research – Projects  –  Publications  –  Best Practice Excellence  –  Education Innovations

_________________________________________________________________________________________

The Bournemouth University eTourism Lab Bournemouth University Department of Tourism and Hospitality  explores cutting edge information and communication technologies, alongside e-based strategic management and marketing for the tourism and hospitality industries. The eTourism Lab resides within the International Centre for Tourism and Hospitality Research (ICTHR) in the Department of Tourism and Hospitality, Faculty of Management at Bournemouth University.  The eTourism Lab offers global excellence in the field of eTourism in the widest possible sense which includes eTravel, eTransport, eHospitality and eCatering/Food. In addition it researches how social media is becoming critical for organisations to communicate effectively and compete globally. Latest research themes include online reputation and managing brands online; real time business management and marketing social media engagement, co-creation and interaction; augmented reality and gamification. Led by world expert Professor Dimitrios Buhalis the Lab is a research centre of global excellence.

For more information please contact Professor Dimitrios Buhalis  eTourism Lab Bournemouth University

Dr Sean presents on Food, Culture and Sustainability in the Dorset Food Hall. Wows them at Dorset County Show

Dr Sean Wows them at Dorset County Show

Dr Sean Beer continued his work with Dorset County Show, by Sean, who originally helped set up the Dorset Food Hall more than 10 years ago, can be seen with some totally engrossed youngsters preparing Dorset crabs and lobsters.  Sean maintains that the sustainability of our food supply chain is one of the most important issues for the future of human kind.  And what better way to communicate those ideas and effect change than engaging with young people over some of the best food in the world.

Professor Dimitrios Buhalis contribute to the African Tourism Leadership Forum and meets the Tourism Ministers of Seychelles and Ghana 

Professor Dimitrios Buhalis contribute to the African Tourism Leadership Forum and meets the Tourism Ministers of Seychelles and Ghana

Professor Dimitrios Buhalis with Hon. Didier Dogley Seychelles Minister of Tourism, Civil Aviation, Ports and Marines

Professor Dimitrios Buhalis with Hon. Catherine Afeku Ghana Minister For Tourism, Arts & Culture

join us for the TTRAEurope2019, Tourism in the era of connectivity, Bournemouth University Department of Tourism and Hospitality www.bournemouth.ac.uk/ttra 8-10 April 2019

join us for the TTRAEurope2019, Tourism in the era of connectivity, Bournemouth University Department of Tourism and Hospitality www.bournemouth.ac.uk/ttra 8-10 April 2019

 

 

Conference website http://www.bournemouth.ac.uk/ttra
Submission link https://easychair.org/conferences/?conf=ttraeurope2019

The Travel and Tourism Research Association’s 2019 European Chapter Conference will be hosted by Bournemouth University Department of Tourism and Hospitality in Bournemouth from Monday 8th to Wednesday 10th April 2019. This is a three-day conference that will include a doctoral colloquium day and industry best practice thread. The theme of the conference is Tourism in the Era of Connectivity, which covers a broad range of themes to ensure that we are inclusive of the widest range of tourism research.

 

People-to-people connectivity is an essential aspect of tourism; bringing people from all aspects of life together to meet, share moments and explore cultures, resources and experiences. Connectivity brings us together through shared routes, accessibility, communication, and experiences in different environments and destinations. Increasingly, global society is becoming more connected, facilitating opportunities for exchange and interaction, bringing both opportunities and challenges. Tourism is changing dramatically in the era of connectivity.

Advanced technology enables users to amalgamate information and big data from various sources on their mobile devices, personalise their profile through applications and social networks, and interact dynamically with their surroundings and context. Tourism professionals increasingly use technologies and networking to bring different stakeholders together to co-create value for all. The conference will connect the different concepts of connectivity, personalisation, tourism development and marketing towards co-creation of the tourism experience. It will explore how these experiences can support the co-creation of value for all stakeholders and address a range of components of connectivity.

Examples of the conference themes include but not limited to:

Coastal Tourism; Tourism Marketing; Economics and Planning; Culture and Heritage; Hospitality Innovations; Digital Tourism; Sustainability and Wildlife; Gender, Accessibility and Inclusion; Tourism Management; Overtourism; Tourism and Philosophy; Special Interest and Niche Tourism; Spiritual, Religious and Pilgrimage Tourism; Events and Leisure; Experience and Co-creation; Small Business and Entrepreneurship.

Submission Guidelines

All papers must be original and not simultaneously submitted to another journal or conference. The following paper categories are welcome:

  • Research papers and case studies (5,000 word paper or 1,000 word extended abstract)
  • Doctoral research papers (5,000 word paper or 1,000 word extended abstract)
  • Applied (industry and sector) papers (1,000 word extended abstract)
  • Student papers, including Masters theses (1000 word extended abstract)

Instructions to Authors

Please adhere to the following for your submission:

  • Word limit of 1,000 words for extended abstracts; word limit of 5,000 words for full papers.
  • Word limit includes references, tables, figures, etc.
  • Please use Arial font size 12 throughout.
  • Must be presented in MS Word Format, on size A4 (210 by 297 mm) paper, with margins of: left 3 cm, right, top and bottom 2.5 cm.
  • Any illustrations should be of high resolution, preferably in JPEG or TIFF format.
  • The page composition should be as follows:
    • TITLE: In uppercase, bold, and centered.
    • AUTHOR/ AUTHORS: in lowercase and the surname(s) in uppercase.
    • AFFILIATION AND CONTACT DETAILS: in uppercase.
    • CATEGORY: please indicate the paper category of the submissions (Research paper and case study; Doctoral research paper; Applied (industry/sector) paper; Student paper (for all students other than doctoral researchers)).
    • TEXT: Arial 12, full justification and single spacing. Paragraphs will begin without tabulation and with single spacing with regard to the title or the prior paragraph.
    • FIGURES AND TABLES: will be incorporated into the text in the corresponding place. They will be numbered separately (figures and tables) by order of appearance (Arabic numerals). The title, in bold and centered, will be located at the top and will be separated from the figure or table by space.
    • FOOTNOTES: Please keep to a minimum. Where used they should be consecutive, with full justification and Arial 8 font.
    • REFERENCE STYLE: please use the referencing style of the American Psychological Association (APA) Sixth Edition.

Important Dates

Deadline for submission: 5th January 2019

Notification for acceptance: 5th February 2019

Final submission: 1st March 2019

Early Bird Deadline: 1st March 2019

Conference: 8th-10th April 2019 **TTRA CONFERENCE IN BOURNEMOUTH**

Conference themes and call for papers

Submit papers for the conference

Contributions by academics, practitioners and phd students are welcome in the following categories:

Categories Requirements
Research papers and Case studies Papers 5000 words or 1000 word extended abstract
Doctoral Research papers Papers 5000 words or 1000 word extended abstract
Applied (industry and sector) papers 1000 words extended abstract
Student papers (including master theses) 1000 words extended abstract

Confirmed Invited speakers so far

Travel and Tourism Research Association 2019

Associate Professor Luisa Andreu Department of Marketing, Faculty of Economics, University of Valencia, Spain

Professor Carlos Costa University of Aveiro, Portugal and Editor of the Journal of Tourism & Development

Professor Alan Fyall, University of Central Florida, USA and coEditor of Elsevier’s Journal of Destination Marketing & Management

Professor Scott McCabe Nottingham University and co-Editor of Annals of Tourism Research

Assistant Professor Luiz Mendes-Filho, Tourism Department, Universidade Federal do Rio Grande do Norte, Brazil

Professor Tanja Mihalic University of Ljubljana, Slovenia

Associate Professor Ana María Munar Copenhagen Business School, Denmark

Professor Nigel Morgan, Swansea University, UK

Professor Mike Peter (University of Innsbruck, Austria) The Relevance of Family businesses in Tourism and Hospitality

Professor Cleopatra Veloutsou University of Glasgow UK and co-Editor in Chief of the Journal of Product and Brand Management.

first confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference 8-10 April 2019, TTRAEurope2019

Pleased to announce the first confirmed invited speakers for the Travel and Tourism Research Association 2019 Conference

8-10 April 2019, TTRAEurope2019 @ Bournemouth University Department of Tourism and Hospitality

Tourism in the era of connectivity www.bournemouth.ac.uk/TTRA

Submit papers for the conference    https://easychair.org/conferences/?conf=ttraeurope2019

 

Associate Professor Luisa Andreu Department of Marketing, Faculty of Economics, University of Valencia, Spain.

Luisa Andreu is Associate Professor of Marketing at the Department of Marketing, Faculty of Economics, University of Valencia, Spain.Luisa has a PhD in Economics and Business Administration from the University of Valencia (Spain), and a Master of Science in Tourism Management and Marketing from Bournemouth University (UK). She is a Member of American Marketing Science (AMS), European Academy of Marketing (EMAC), and the Spanish Association of Scientific Experts in Tourism (AECIT). She has participated in conferences organized by the Academy of Marketing Science (AMS), and co-chaired the Tourism Marketing track of the European Marketing Conference 2018 (EMAC), Tourism: State of the Art II and EuroCHRIE, among others. Luisa has also been engaged with the Advances in Tourism Marketing Conferences (ATMC). She serves as associate editor for the Journal of Hospitality and Tourism Research and Journal of Destination Marketing & Management. Luisa is a visiting scholar at University of Cambridge (UK) and Penn State University (US). Her research interests include the analysis of destination marketing, tourist behaviour, service marketing, corporate social responsibility and digital marketing.

 

 

Professor Alan Fyall, University of Central Florida, USA and coEditor of Elsevier’s Journal of Destination Marketing & Management

Professor Alan Fyall is Orange County Endowed Professor of Tourism Marketing and Graduate Programs’ Director at the Rosen College of Hospitality Management, University of Central Florida, and is a member of UCF’s National Center for Integrated Coastal Research. He has published widely in the areas of tourism and destination marketing and management including 22 books. Dr. Fyall is a former Member of the Bournemouth Tourism Management Board (DMO) and Board of Solent Synergy Limited in Southern England, and has conducted numerous consulting and applied research projects for clients in the UK, European Union, Africa, the Caribbean, USA, Central and South America, and South East Asia. Alan currently teaches International Tourism Management and Destination Marketing & Management and to date has examined 27 PhDs. He is coEditor of Elsevier’s Journal of Destination Marketing & Management. His current research interests relate to smart and sustainable tourism and destination resilience in Florida, the Caribbean and South East Asia.

 

 

Professor Scott McCabe Nottingham University and co-Editor of Annals of Tourism Research.

Professor Scott McCabe is Professor of Marketing and Tourism at Nottingham University and co-Editor of Annals of Tourism Research. Scott has held lecturing posts for 20 years and his main teaching roles are in tourist consumer behaviour, tourist experience, tourism marketing management and qualitative research methodologies. Prior to joining Higher Education Scott worked in the tourism and hospitality industry first in the Peak District National Park and then during his travels in Australia and South East Asia. Scott’s research interests include tourist experience and behaviour, non-participation and social equity issues in tourism often called ‘Social Tourism’, socio-linguistics and communication in tourism and ethnographic and qualitative research methodologies. He is the author of a number of journal articles and book chapters on these subjects. He has written a textbook: “Marketing Communications in Tourism and hospitality: Concepts, Strategies and Cases”; co-edited “Social Tourism in Europe: Theory and Practice; and in 2014 he edited the “Routledge Handbook of Tourism Marketing”. His main research interests include tourist consumer behaviour; tourist experience and consumption; non-participation, social equity and social exclusion in tourism; tourism marketing communications and representation in tourism promotion; qualitative sociological/ethnographic research methods in tourism.

 

 

Professor Tanja Mihalič University of Ljubljana, Slovenia.

Professor Tanja Mihalič is Professor at the Department of Economics and Head of Tourism Institute and Erasmus Mundus European Master in Tourism Management program at the Faculty of Economics the University of Ljubljana, Slovenia. Prof Mihalič is also the Vice dean for student affairs at the Faculty of Economics. Professor Mihalič is a member of the UNWTO World Committee on Tourism Ethics and a board member of the International Association of Tourism Economics. She is a co-editor or active member of editorial boards of many academic journals. She is also an expert evaluator for the European Commission. Her research interests include tourism economics and management, environmental economics, sustainability and educational and tourism industry values. She has experience in developing tourism educational and research programs and as adviser in sustainable and responsible tourism to national governments and EU and global bodies.

 

 

 

 

 

Professor Mike Peters, Department of Strategic Management, Marketing and Tourism, University of Innsbruck, Austria

Mike was born in Germany, completed his apprenticeship as a restaurant specialist and worked for several years in the hotel industry. He worked in small businesses in Bavaria where he learned the benefits but also problems that typical small businesses face. Mike studied Business Administration at the University of Regensburg Germany and the University of Innsbruck Austria and specialized in tourism and service economy. He completed his doctorate in 2001 and habilitated at the University of Innsbruck. In 2006 he was Research Fellow at Simon Fraser University in Burnaby (BC, Canada), in 2009, he was invited as Associate Visiting Professor at Hong Kong Polytechnic University (China). Mike has been president of the ICRET (International Center for Research and Education in Tourism) since 2009 and since 2018 he is the chapter president of the TTRA Europe (Travel and Tourism Research Association). Mike is the speaker of the Research Centre Tourism & Leisure at the University of Innsbruck, an initiative which serves as an interdisciplinary research platform for tourism research in Austria. Mike’s research focus is on researching the heterogeneity of family businesses and small businesses. He investigates factors influencing entrepreneurial behavior and tourism and hospitality firm’s success.

 

Simon Thomas and Dimitrios Buhalis to contribute to ABTA’s Future Talent in the Travel Industry Conference in London

Future Talent in the Travel Industry

London Tuesday 3 July 2018
Grant Thornton, 30 Finsbury Square, London, EC2A 1AG

Register now

Network with travel industry employers at ABTA’s second annual future talent conference. 

What do industry employers expect from candidates looking to work in travel? From desirable qualifications and qualities to the future of travel industry roles, attend for first-hand insight into employability in travel. As the industry develops, learn what skills gaps employers will be looking to fill and how your candidates can meet the criteria for these new positions.

Conference highlights 

  • Discover current and future trends in travel – the impact on workforce, training and education
  • Explore Brexit priorities for the travel industry and higher educational institutions
  • Get a crucial update on graduate schemes, internships, placements and apprenticeships
  • Hear employer perspectives on talent, desirable qualifications and qualities
  • First-hand experiences from graduates, students and interns

Speakers include

  • Moderator: Vicki Wolf, Education Partnerships Manager, ABTA
  • Myra Cooke, Head of Performance and Development, Virgin Atlantic and Virgin Holidays
  • Carolyn Smith, Head of People Development, TUI
  • Elaine Bader, Head of Overseas Resourcing, Eurocamp
  • Anne-May Janssen, Head of European Engagement, Universities UK International 
  • Alan Wardle, Director of Public Affairs, ABTA
  • Annette Allmark, Director of Strategic Policy, People 1st
  • Dimitrios Buhalis, Head of Department – Tourism & Hospitality, Bournemouth University 
  • Simon Thomas, Head of Employability and Talent Development, Department of Tourism and Hospitality, Bournemouth University 
  • Celeste Jones, Head of Tourism, Hospitality & Event Management, University of Hertfordshire
  • Natasha Iacona, Management Accountant and HR Partner, Intrepid Group
  • Justin Rix, Partner, Grant Thornton
  • Maddie Blanks, Assistant Manager, Grant Thornton
  • Doreen McKenzie, Consultant, Oasis Travel
  • Nicky Duffy, UK Operations Manager, Clarity Travel Management 
  • Bradley Escorcio, Product Manager, Thomas Cook Media & Partnerships and member of the TTG 20 Under 30 scheme

Register now