Kim Boes is currently a PhD Researcher at the eTourismLab at Bournemouth University, UK, where she writes her thesis about Smart Tourism Destinations.
Kim is originally from The Netherlands and has been living, studying, and working in Austria for the past 10 years. Kim holds a Bachelor and Masters degree in Innovation and Management in Tourism of the University of Applied Sciences Salzburg, Austria.
In order to broaden her horizon for the international tourism industry, she decided to do an Erasmus exchange semester in Barcelona during the second year of her undergraduate degree. During the last year of this degree she travelled through New Zealand where she worked as an online marketing and customer service intern for a tour operator in Auckland. During this time, Kim worked on her bachelor dissertation in which she researched the reasons for the implementation of social network marketing in small and medium sized hostels in New Zealand. After her graduation in 2011 she moved to Berlin where she worked as an SEO marketing consultant for an online accommodation platform.
To expand her skills and research interest in the field of tourism, Kim decided to go back to Austria to start her master’s degree in tourism in 2012, which she accomplished with distinction in 2014. Her master dissertation approached the topic of accessible tourism where Kim researched the cultural heritage experience of blind and visually impaired people. Before joining Bournemouth University, she was working as a research assistant at the tourism research department at the University of Applied Sciences Salzburg in Austria.
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