NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No…. Read more » about NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management,

NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “ The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247 Abstract Purpose The purpose of this study is… Read more » about NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247

NEW ARTICLE – download for FREE : Peters, M., Kallmuenzer, A.; Buhalis, D., 2019, Host-Guest Value Co-Creation in Hospitality Family Firms, Current Issues in Tourism, Vol.22(16) pp. 2014-2033 https://doi.org/10.1080/13683500.2018.1437122 #cocreation #value#sme #entrepreneurship #hospitality #family #marketing… Read more » about NEW ARTICLE – download for FREE :Peters, M., Kallmuenzer, A.; Buhalis, D., 2019, Host-Guest Value Co-Creation in Hospitality Family Firms,

NEW PUBLICATION  Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757 Download from https://authors.elsevier.com/a/1ZQH0aZ3ER7eS Highlights… Read more » about NEW PUBLICATION Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757

NEW PAPER: Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2019, Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  Vol.75, Dec. pp.130-147, https://doi.org/10.1016/j.tourman.2019.04.030… Read more » about New publication: Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews

Smart tourism and hospitality disruption in digital ecosystem Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia Other Smart Tourism Videos: Smart Tourism: from evolution to revolution Prof. Dimitrios Buhalis talk in… Read more » about Dimitrios Buhalis Keynote at CAUTHE2019 Cairns Australia

Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders Editor(s): Chulmo Koo, Luiz Mendes-Filho and Dimitrios Buhalis In Memory of Oriol Miralbell https://www.emeraldinsight.com/toc/tr/74/1 Guest editorial Smart tourism and competitive advantage… Read more » about Latest Tourism Review issue Vol.74(1) 2019, Special Issue: Smart tourism and competitive advantage for stakeholders

How smart cities evolution is revolutionising smart tourism and how we reengineer the tourism industry of the future Prof. Dimitrios Buhalis Keynote presentation at the European Travel Commission Workshop in… Read more » about Smart cities evolution is revolutionising smart tourism