Speaker biographies

Professor Dimitrios Buhalis is a Strategic Management and Marketing expert with specialisation in Information Communication Technology applications in the Tourism, Travel, Hospitality and Leisure industries. He is the Director of the eTourism Lab and Deputy Director of the International Centre for Tourism and Hospitality Research, at Bournemouth University Business School in England. He was recently Visiting Professor at the School of Hospitality and Tourism Management, The Hong Kong Polytechnic University SAR, China. He is the Editor in Chief of the most established Journal in Tourism: Tourism Review, and the Editor in Chief of the Encyclopedia of Tourism Management and Marketing. His research pioneers inclusive tourism, smart and ambient intelligence tourism with a particular focus on innovation, entrepreneurship and destination ecosystems management. Professor Buhalis has written and co-edited more than 25 books and 300 scientific articles. For more information, books, articles and presentations see www.buhalis.com.

Dr Daisy Fan is a Principle Academic in Tourism and Hospitality at Bournemouth University Business School, specialising in tourist behaviour, social contact, senior wellbeing and active ageing. She completed her PhD in the Hong Kong Polytechnic University and worked in the tourism and hospitality industry prior to her academic career. She is an Associate Editor for Tourism Review. During 2016-2022, she published 36 articles in SSCI indexed journals.

Professor Jan Wiener is Professor in Psychology and co-lead of the Ageing and Dementia Research Centre in the Faculty of Science and Technology at Bournemouth University. His research focuses on navigation and wayfinding, fundamental behavioural problems that involve multiple cognitive components and complex information processing. In order to address these issues he uses an inter-disciplinary approach combining different methods such as behavioural navigation experiments, virtual reality techniques, eye-tracking, and cognitive modelling. His research has been funded by ESRC, Cisco Systems, Volkswagen Foundation and the German Research Council.

Dr Michele Board is Associate Professor, Deputy Head of the Department for Nursing Science and co-lead of the Ageing and Dementia Research Centre in the Faculty of Health and Social Science at Bournemouth University. She is a registered Nurse with experience in nursing, nurse leadership and nurse education. Her research focuses on nursing older people, with interests in frailty and dementia. Her research evaluating the ‘A Walk Through Dementia’ app has been funded by Alzheimer’s Research UK and Health Education England.

Dr Michelle Heward is Post-Doctoral Research Fellow and Ageing and Dementia Research Centre (ADRC) Service User and Carer Involvement Lead in the Faculty of Health and Social Sciences at Bournemouth University. Her research focuses on health and social care and support for older people and people with dementia and includes evaluations of psycho-social interventions. She is particularly interested in digital technologies and innovation, workforce development and service delivery, inclusive and engaging environments, and co-production and user involvement. She is currently an NIHR SSCR Individual Research Career Development Award holder leading a project focused on digital innovation in care homes.

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