Tourism Review 76(3) is now published with a focus on Smart Tourism, Technology and Competitiveness 

Tourism Review: Volume 76 Issue 3

Tourism Review 76(3) is now published with a focus on Smart Tourism, Technology and Competitiveness

Table of contents

Smart tourism destinations: a systematic review

Sanaz ShafieeAli Rajabzadeh GhatariAlireza HasanzadehSaeed Jahanyan

This study aims to present a systematic review of smart tourism articles using a meta-synthesis method. Effective systematic reviews are essential for assisting…

Competitor intelligence and analysis (CIA) model and online reviews: integrating big data text mining with network analysis for strategic analysis

Mehmet Ali KöseogluFuad MehraliyevMehmet AltinFevzi Okumus

This study aims to propose a competitor intelligence and analysis (CIA) model that can be used for the analysis of a firm’s competitors. Empirically, it investigates the…

Google Popular Times: towards a better understanding of tourist customer patronage behavior

Michael MöhringBarbara KellerRainer SchmidtScott Dacko

This paper aims to investigate actual tourist customer visiting behavior with behavioral data from Google Popular Times to evaluate the extent that such an online source…

Sharing economy: peer-to-peer accommodation as a foucauldian heterotopia

Anna FarmakiDimitrios P. StergiouProkopis ChristouThis study aims to use Foucault’s theory of heterotopian space to interpret peer-to-peer (P2P) accommodation experiences by considering the perceptions of Airbnb hosts and guests.

Sharing economy disrupting aviation: travelers’ willingness to pay

Sabine SarlayBarbara Neuhofer

The sharing economy (SE) has transformed the tourism industry and continues to disrupt multiple sectors in the global business landscape. This paper aims to investigate…

The nexus between information and consumer confusion: information provider vs information recipient

Thanuja DharmasenaRuwan JayathilakaThe purpose of this study is aimed at analysing the contributors of consumer confusion from the perspective of both information providers and recipients.

The role of elaboration likelihood routes in relationships between user-generated content and willingness to pay more

Bekir Bora DedeoğluAnil BilgihanBen Haobin YeYajun WangFevzi Okumus

The purpose of this paper is to examine the impact of social media sharing on tourists’ willingness to pay more (WPM) at destinations. The moderating effects of tourists�…

Online travel review rating scales and effects on hotel scoring and competitiveness

Eva Martin-FuentesJuan Pedro MellinasEduardo Parra-Lopez

The purpose of this paper is to determine whether different scales and ways to collect reviews and ratings found on online travel agencies (OTAs) can affect hotels, and…

Technology adoption in hotels: applying institutional theory to tourism

André Luiz Vieira SoaresLuiz Mendes-FilhoUlrike Gretzel

The purpose of this paper is to apply institutional theory to demonstrate if and how mimetic, coercive and normative pressures shape technology adoption in hotels and lead…

Hotel website quality, performance, telepresence and behavioral intentions

Viput OngsakulFaizan AliChengzhong WuYachao DuanCihan CobanogluKisang Ryu

The purpose of this study is to investigate the associations among hotel website quality, telepresence, websites’ utilitarian and hedonic performance and customers�…

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