Posts By: Dimitrios Buhalis

Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival

Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival Bournemouth Air Festival – www.bournemouthair.co.uk attracts on average 1 million attendees over 3 days and recently awarded as national “Tourism Event of The Year 2015”(Bournemouthair, 2015) by Visit England. These attendees are a mix of residents and tourists who may need information or… Read more » about Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival

New paper Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management

Dimitrios Buhalis and Rosanna Leung 2018 Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management, Volume 71, April 2018, Pages 41–50 https://authors.elsevier.com/c/1WGIC-JjxXc3M https://doi.org/10.1016/j.ijhm.2017.11.011   Highlights •Smart hotel model enables applications within hospitality ecosystem and sub-ecosystems interconnected and interoperable. •Integrated platform consolidates and aggregates historical data and external environment context to form hotel… Read more » about New paper Smart hospitality—Interconnectivity and interoperability towards an ecosystem, International Journal of Hospitality Management

CHME 2018 Research Conference @ Bournemouth University 22–25 May 2018 – Call for papers, PhD workshop, Student papers

CHME 2018 Research Conference @ Bournemouth University 22–25 May 2018 www.bournemouth.ac.uk/CHME Provisional programme https://www1.bournemouth.ac.uk/sites/default/files/asset/document/CHME2018Programme.pdf CHME2018 Call for Papers Innovation in hospitality CHME2018 Undergraduate and Master’s student research conference  CHME2018 PhD workshop Research Publication Retreat Meet the Editor and Publish high impact papers Research publication retreat with Editors in Chief Deadline for submissions Friday 26 January 2018 BU’s… Read more » about CHME 2018 Research Conference @ Bournemouth University 22–25 May 2018 – Call for papers, PhD workshop, Student papers

Bournemouth University Tourism and Hospitality Professional courses 28 Feb – 16 March 2018

Bournemouth University Tourism and Hospitality Professional courses 28 Feb – 16 March 2018 Course details – www.bournemouth.ac.uk/tourism-hospitality-shortcourses Bookings – Professional development courses  Brochure https://tinyurl.com/BUTHProfessionalCourses  Professional development courses for tourism & hospitality professionals Book course tickets In the Department of Tourism & Hospitality, we pride ourselves on the cutting edge knowledge and professional excellence we cultivate. The combination of staff expertise… Read more » about Bournemouth University Tourism and Hospitality Professional courses 28 Feb – 16 March 2018

New Paper: Martinez-Gonzalez, J., Lopez, E., Buhalis, D., 2017,  The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management

New Paper: Martinez-Gonzalez, J., Lopez, E., Buhalis, D., 2017,  The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management Vol.6(4), Pages 444-455 https://authors.elsevier.com/c/1WAuD_,51~BBfyw FREE ACCESS until 26 January 2018 Abstract This paper investigates the factors that influence the loyalty of young residents as tourists in their home destination in the… Read more » about New Paper: Martinez-Gonzalez, J., Lopez, E., Buhalis, D., 2017,  The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management

Bournemouth University was one of the partners at the Dusit Gracious Hospitality and Tourism International Conference 2017 at the Dusit Thani College Bangkok Thailand

Bournemouth University was one of the partners at the Dusit Gracious Hospitality and Tourism International Conference 2017 that took place at the Dusit Thani College Bangkok Thailand 29th November to 2nd December 2017 http://dusitconference.com/.   Professor Dimitrios Buhalis Head of Department of Tourism and Hospitality Bournemouth University was the CoChair of the conference and worked closely with the Chair… Read more » about Bournemouth University was one of the partners at the Dusit Gracious Hospitality and Tourism International Conference 2017 at the Dusit Thani College Bangkok Thailand

Mark Cribb of Urban Guild is our guest lecturer

Mark Cribb of Urban Guild is our guest lecturer at Bournemouth University Department of Tourism and Hospitality tomorrow Tuesday 5th December 15:00 at the Marconi Lecture Theatre Mark Cribb, Managing Director of the Urban Guild is a well-known, established and successful entrepreneur. https://urbanguild.co.uk/

Alumnus Graham Chambers Chewton Glen’s HR Advisor is recruiting more BA graduates

Graham Chambers works in HR for the five-star Chewton Glen Hotel and Spa.  Having spent his year-long placement at Chewton Glen, the hotel team persuaded him to take up a full-time position while completing his degree part time at Bournemouth. Graham worked as Chewton Glen’s Front of House Manager before moving on to manage the group’s… Read more » about Alumnus Graham Chambers Chewton Glen’s HR Advisor is recruiting more BA graduates

BUProud of Sybil Pithie human resources for The Savoy Hotel – London she is doing well and came back to recruit more BU graduates

#BUProud of Sybil Pithie human resources for The Savoy Hotel – London she is doing well and came back to recruit more BU graduates. Alumni now building their careers in the service sector returned to BU this week for the Faculty of Management Careers Fair. Employers from the retail, events, leisure, tourism and hospitality industries attended… Read more » about BUProud of Sybil Pithie human resources for The Savoy Hotel – London she is doing well and came back to recruit more BU graduates