![](https://microsites.bournemouth.ac.uk/etourism-lab/files/2017/05/Paper-of-the-Year_Certificate_Buhalis-300x300.jpg)
One more great publication – one more award! The paper: Neuhofer, B., Buhalis, D., Ladkin, A., 2015, Smart technologies for personalized experiences: a case study in the hospitality domain, Electronic… Read more » about 2016 Electronic Markets Papers of the Year goes to BU eTourism Lab!