27th Council for Hospitality Management Education (CHME) Annual Research Conference
@Bournemouth University
Paul Philips, Kent University: Understanding the impact of online reviews and reputation management on hotel performance
Sal Gowili, General Manager at The Ritz London: Excellence in Hospitality Innovations
Dale MacPhee, GM Waldorf Astoria Edinburgh – The Caledonian, General Manager, Hilton Hotels : Global Hospitality Management Challenges
Hanqin Qiu, Dean of the College of Tourism and Service Management, Nankai University, China.: Educating the global hospitality talent of the future