Bringing you all the latest news from The Department of Tourism and Hospitality at Bournemouth University
Professor Dimitrios Buhalis, Head of Department of Tourism and Hospitality Bournemouth University will be keynoting at the National Congress of Hotel Management in Cali, Colombia, 30 September invited by COTELCO, the Hotel and Tourism Association of Colombia to address their annual congress. http://pre172.wix.com/congreso-2016#!programa/xmtut He will discuss Intelligent Tourism and the impacts of Smartness on Tourism and Hospitality.
Bournemouth University has received recognition for the number of graduates in work or further study after graduating, rising in 2016.
According to latest statistics from the Destination of Leavers from Higher Education (DLHE) survey, 93.6% of Bournemouth University students are in work or further study six months after graduating from University.
This is up on the year before – this is the third straight year that BU’s employability statistic has risen, showing that the University is continuing to prepare students for the world of work and enhancing their career prospects.
Professor John Vinney, Vice-Chancellor of Bournemouth University, said, “Bournemouth University has always had a strong reputation for graduate employability, and this latest data highlights that our Fusion of research, professional practice and education has a strong bearing on the career prospects of our graduates. We are delighted that the employment rate is consistently high, and continues to rise. From offering work placements to all students on undergraduate courses, to the high proportion of our courses that are professionally accredited, and our focus on linking education with the latest research, I am proud to lead a University that takes the employability of its graduates so seriously, and I am proud of our excellent graduates who go on to make a real difference in their chosen careers.”
This latest news follows a number of other accolades collected by the University in 2016, including being named as one of the Top 200 most international universities in the world and one of the Top 150 Universities under 50 years of age in the world, both by the Times Higher Education.
Bournemouth University is one of the only universities in the UK to offer a work placement opportunity to every student who studies on an undergraduate course, and a high proportion of students on postgraduate courses are offered a work placement opportunity too.
Professor Vinney continues, “The work placement opportunities that we offer are a vital part of our students’ learning. On a placement, students take the knowledge and skills they have learned and use them in workplace. When graduating from BU, you leave with knowledge, skills and experience, prepared for your professional career, a powerful combination that leaves you ready to succeed in the workplace.”
The University has a focus on creating global talent, and 60 staff and students from the University recently attended the University’s global Festival of Learning events in China and Malaysia as part of their experience of living and working in a truly global environment.
The Destination of Leavers from Higher Education (DLHE) survey is a yearly survey conducted by the Higher Education Statistics Agency (HESA), and is based on undergraduate UK student data.
For more information about the University’s DHLE statistics, visit the HESA website: https://hesa.ac.uk/
Welcome to Professor Metin Kozak, Dokuz Eylul University, Turkey to the Department of Tourism and Hospitality, Bournemouth University. He will spend two months with us working with Professor Dimitrios Buhalis on a research project funded by the Turkish government The Establishment of Joint Cross-border Destination Marketing. The study objectives include 1) the identification of potential instruments/organisations taking place in a cross-border collaborative destination marketing between Greece and Turkey; 2) suggesting solutions for any possible barriers that may hinder a successful implementation of cross-border collaborative destination marketing; and 3) the discussion of possible benefits/advantages for both parts in order to be successful for marketing in international tourism.
Metin is a specialist in quality management, benchmarking, destination management and marketing, consumer behaviour, competitiveness, and branding. He holds a Bachelor’s degree from Cukurova University (Turkey), Master’s from Dokuz Eylul University (Turkey) and Ph.D. from Sheffield Hallam University (UK); all relating to tourism and hospitality management. He has published a wider range of articles in top-tier journals such as (i.e. Annals, TM, JTR, IJHM, Cornell Quarterly, JTTM), conference papers in more than 40 countries and books released by Elsevier, Routledge, CABI, Emerald, Cambridge Scholars Publishing among others. He is the co-editor of Anatolia and serves an editorial board member of over 25 journals including Annals, JTR, JTTM, JBR and TA. In addition, he was a Research Fellow in 2005-2006 at the University of Namur (Belgium) and as Visiting Professor at Hong Kong Polytechnic University (Hong Kong SAR).
He is involved in several tourism-based national and international research projects, particularly with his partners based in Europe and the US. Developing such partnerships has resulted in publishing quality journal papers, conference presentations and book chapters. As of September 2015, his works have received over 300 citations in ISI-referenced journals and over 6,000 citations counted by Google Scholar. Recently, he was ranked among the top 25 prolific tourism researchers in terms of the number of publications from 1985 to 2004 (Zhao & Ricthie, 2007) and from 2000 to 2009 (Park, Phillips, Cantr & Abbott, 2011). He was also ranked among the top 50 prolific scholars in terms of the frequency of cited articles (McKercher, 2008). He was elected as the Fellow of the International Academy for the Study of Tourism (Hong Kong) and Tourist Research Centre (Austria).
Bournemouth University Department of Tourism and Hospitality student Sooksiri Sriputtha did her placement experience at the Sailmaker pub and restaurant, own by Marston’s Inns and Taverns.
The ‘Sailmaker’ is a pub and restaurant owned by Marston’s Inns and Taverns. Marston’s Inns and Taverns have been running pubs and brewing beer in one form or another over for 180 years and have pubs that are traditional locals, family pub restaurants and fashionable town center bars. Marston’s Inns and Taverns operate five breweries producing over 60 of the country’s best loved ales at sites in: Burton on Trent (Marston’s), Oxfordshire (Wychwood & Brakspear), Cumbria (Jennings), Hampshire (Ringwood) and the West Midlands (Banks’s). My role position at the sailmaker is now supervisor.
I first started work at the ‘Sailmaker’ as front of house staff in February 2015 by applying straightaway to the company website. Due to the type of my student visa I was allowed to work only 20 hours a week. However, since my general manager knew about the course I was studying on, he offered me a supervisor position for my placement unit and put me through a training programme. As I am still working with the ‘ Sailmaker ‘ my future plan in the company is to move on as ‘ assistant manager position’ to gain more experience in this industry ( as I had never worked in this industry before because my BA was in information science).
I then wish within 3-5 years to gain more experience and to be ready to step up to be ‘general manager’ still working in the hospitality industry. I would never have made this plan if I hadn’t chosen to do the placement. The placement helped me to get to know myself better in terms of what I want from my career by giving me real work experience in another country. Moreover, it taught me so much not only about work but also about people. I learned to get along with people from a different background from me, which is a vital skill in hospitality. Thank you Bournemouth University for a great experience.
Kabi Zewu in a Bournemouth University Master of Science (MSc), International Hospitality and Tourism Management 2014 – 2016 student is working at the London Marriott Hotel West India Quay
I have been working in London Marriott Hotel West India Quay since last year May. is a five star hotels located in Canary Wharf. Because of its location, the hotel is always busy with business travellers and tourists. I started out as Food and Beverage Inter/associate, and after my internship finished in this year Mach I was offered a part time contract for the same position in the company. During my placement, I spent most of the time in the hotel restaurant Manhattan Grill. In the morning Manhattan Grill works as a normal hotel restaurant providing buffet breakfast for in-house guest. However, for lunch and dinner it serves as an American steak house. My role as a afternoon/evening staff in the restaurant is to serve and take care of customers, make recommendations on food and drinks. The hotel management put a lot of effort in staff training. We have daily 15 mins trainings before service; sometimes we even go visiting breweries or gin distilleries. The wine suppliers for the hotel come in to give us specific wine training whenever we start selling new wines. I have gained so much knowledge on wine, liquor, cocktails, food and wine pairing, food hygienic, food allergy, sequence of service, allergy and so much more that is food and drinks related or just other general hospitality knowledge. Apart from working in the restaurant, I had to help out in the bar or room service from time to time, therefore it gave me the opportunity to have a rounder understand of how the Food and Beverage department works in real life.
At the moment, I’m working part time in the restaurant but I’m also given the opportunity to cross train in the Sales and Marketing Department, which is the area I really want to work in when I graduate. I developed a lot personally and professionally during my placement year. I was very shy and almost had no working experience at all in this area when I first came to the company. But now I am more confident, more open and sociable. I have a better skills in time management. Over time, I’ve learned how have a good balance among my personal life, uni work and professional work. Although Food and Beverage area is not my first option to work in, I do find it as the soul of the hotel business along with the Front Office/ Room Department. I’m glad that I started off as a restaurant server, and I get to really understand and put it into actions of the concept of hospitality is all about making customer satisfied.
Marriott is a multicultural and international company and my hotel is a great place to work for, I really like its philosophy toward the staff and customers. I have been given so much opportunities to grow professionally, and the trainings are all very beneficial. I believe that having the experience of working in a five star Marriott hotel in London will open many doors for me in the future for my career. I have so many colleagues that are able to move from department to department, or country to country within the company. I have made so many friends and connections in the hotel/industry, I’m sure it will be very helpful for my future career in many ways.
Global Festival of Learning, with events at SIAS University in China #BUFoL16
Proud to demonstrate the Bournemouth University talent in China
BREXIT and the impact on tourism, travel and hospitality industry – discussion and workshop
Bournemouth University Department of Tourism and Hospitality
Thursday 30th June 14:00-16:30 Talbot Campus BH12 5BB
http://brexittourism_bu.eventbrite.co.uk
Now that BREXIT is a reality we need to explore the impacts on tourism, travel and hospitality and to discuss the implications for the next day.
The Department of Tourism and Hospitality Bournemouth University will host a workshop, bringing together academics and industry colleagues to discuss the implications of the recent Brexit vote. The workshop will encourage discussion and engage participants in cocreating the way forward given the implications of this historic development. We will invite industry colleagues as well as several European academics to also contribute their perspective.
We will exchange ideas on how to prepare the tourism and hospitality industry for the new era that is emerging in European Tourism in the two years of negotiations among the remaining EU Member States to agree the terms to be offered for a continued trading relationship with the UK.
The ABTA – DELOITTE Report provides a comprehensive background for the workshop
https://www.instituteofhospitality.org/Publications/Insight_e-newsletter/2016_News/april/abta_deloitte_report
We are inviting all possible contributors to join us for a discussion on the impacts of BREXIT on tourism, travel and hospitality.
© indicates confirmed participant
Co-chaired © Professor Dimitrios Buhalis and © Dr Neelu Seetaram
Invited Contributors
Professor John Fletcher
Professor Adam Blake
Professor Steve Page
Dr Giampaolo Viglia
Dr Marta Disegna
Steve Calver
Dr Shuang Cang
Professor Keith Wilkes
Professor Roger Vaughan
Professor Lee Miles
Derek Robbins
Dr Miguel Moital Prof Marta Laguna García, Universidad de Valladolid, Spain
A number of Industry contributors invited also and will be announced shortly
FREE EVENT – EVERYBODY INVITED ALL WELCOME – Please invite relevant colleagues
For more information contact
Professor Dimitrios Buhalis
Head of Department of Tourism and Hospitality
Bournemouth University
dbuhalis @ bournemouth.ac.uk
ABTA statement on Brexit and questions for holidaymakers
Following today’s earlier ABTA Today Special, please see our statement and Q&As below which will help you to answer any questions that your customers may have at this time. You can also direct them to ABTA’s Brexit Q&As via the link below.
BREXIT Q&AS >
ABTA statement
The result of yesterday’s referendum on the UK’s future relationship with the European Union has been announced, and the British people have voted to leave the EU.
The Prime Minister has stated that there will be no initial change in the way people travel. Travellers are as free to move between the UK and the EU as they were yesterday, European Health Insurance cards remain valid and regulations such as Air Passenger Rights remain in place. People due to travel this summer will see little changes to their holiday. Once the UK formally notifies the EU of its intention to leave, the remaining Member States will have up to two years to offer the UK a deal for a future trading relationship and during this period holidaymakers will not see any immediate changes.
However, the fall in value of the pound will have an immediate impact on holidaymakers and their spending power overseas.
Q&As
How will Brexit affect my holiday?
Until the UK officially leaves the EU, not sooner than two years’ time, there will be no changes to holiday arrangements. Travellers are as free to move between the UK and the EU as they were before the vote, European Health Insurance cards remain valid and regulations such as Air Passenger Rights remain in place.
I’m going to Europe this summer, is my passport still valid?
Yes. Until the UK officially leaves the EU, not sooner than two years’ time, there will be no changes to passports.
I’ve booked a holiday for next year – do I need to do anything?
No. Until the UK officially leaves the EU, not sooner than two years’ time, there will be no changes to holiday arrangements.
Do I need to get a new passport?
No. Until the UK officially leaves the EU, not sooner than two years’ time, there will be no change to passport arrangements.
Which queue will I go into at the airport – EU passports or all others?
The same queue as you did before the vote. Until the UK officially leaves the EU, not sooner than two years’ time, there will no change to passport arrangements.
Do I need a visa to go to Spain?
No. Until the UK officially leaves the EU, not sooner than two years’ time, there will be no change to passport arrangements.
What about my European Health Insurance Card (EHIC)?
You can still use your EHIC card abroad. There will be no immediate changes to using your EHIC card abroad. Arrangements between the UK and other EU countries will have to be reached once the UK officially leaves the EU.
Can I still get compensation if my flight is delayed or cancelled?
Yes. There will be no immediate changes to claiming compensation if your flight is delayed or cancelled. The UK Government will need to implement a new law on compensation for flight delays and compensation after we leave the EU.
What about duty free? Can I still bring goods home?
You can still bring home unlimited goods until we officially leave the EU. The free movement of goods will be part of a negotiated settlement with the EU.
What about using my mobile phone abroad? Will roaming charges increase?
There will be no immediate changes to using your phone abroad, and there won’t be an immediate impact on charges. The UK Government will need to implement a new law on roaming charges after we leave the EU, otherwise the service providers will be free to set roaming charges.
Can I still take money out from cashpoints abroad?
Yes, you can continue to take out cash, as normal.
Will it be more expensive to go on holiday abroad?
Not necessarily. If you are travelling abroad and you have already paid for all of your travel arrangements, as part of a package holiday for example, then you will be protected to a large degree from a drop in the value of the pound. However, your spending power while abroad will be impacted in the event of a weaker pound, making it more expensive to buy things like meals and drinks.
What does this mean for the price of my holiday abroad?
If you are travelling abroad and you have already paid for all of your travel arrangements, as part of a package holiday for example, then you will be protected to a large degree from a drop in the value of the pound. People paying for overseas accommodation in other currencies (e.g. in euros or dollars) can expect to pay more in the event of a weaker pound.
Will the cost of flights increase?
A weaker pound may impact the cost of flights in the short term, in the longer term the UK Government will seek to negotiate full access to the EU’s common aviation market, which has delivered the open skies arrangements we have today.
My travel company has asked me to pay more for my holiday due to the currency fluctuations. Is that ok?
Check the terms and conditions of the organiser that you’ve booked with. If you’ve booked a package holiday this is covered by certain rules: the maximum surcharge by law is up to 10% of the original cost of the holiday. If you haven’t booked a package, you should check the terms and conditions of your travel arrangement.
ABTA Ltd, 30 Park Street, London SE1 9EQ
T: +44 (0)20 3117 0500 | F: +44 (0)20 3117 0581 | E: abta@abta.co.uk | abta.com
FREE Events organised by the Department of Tourism and Hospitality Bournemouth University
Festival of Learning 2016 Bournemouth University 25-29 June 2016
Saturday 25 June
11:00 – 5:00: FG06, Talbot Campus- Global BU: Bournemouth and Beyond- H. Osman Bookings: https://goo.gl/7x5Oe1
Wednesday 29 June
18.30-20.00 FG01 : The definitive guide to post modernism. Sean Beer Bookings: https://goo.gl/ZxktzR
18:00-20:00 Barnes Lecture Theatre: Should we still switch off our phones on holidays? B. Neuhofer and A. Ladkin Bookings: https://goo.gl/buLPZu
Prof Dimitrios Buhalis, Dr Philip Alford,and Anuschka Heid will present the research on hospitality digital competence that the Department of Tourism and Hospitality Bournemouth University has undertaken in collaboration with the British Hospitality Association, Tripadvisor and the Bournemouth Accommodation and Hotel Association at the British Hospitality Association Summit in London on Monday 27th June. Professor Buhalis will also contribute to the Connected.customers – owning and nurturing relationships panel later on the programme whilst Simon Thomas will join us to discuss employability with industry representatives.
Meet the Bournemouth University team at the British Hospitality Association Summit in London on Monday 27th June. The Summit is dedicated to connected.vision.success and it gives us the opportunity to inform the world of the wonderful knowledge cocreation we do at Bournemouth University. http://summit.bha.org.uk/
Breakfast Roundtable: Expanding Aviation Capacity
A round table discussion with Gatwick Airport on the expansion of aviation capacity in the South East and the next steps for government and industry.
Breakfast round table: Diversity matters
A round table discussion discussing diversity in the workplace – in terms of age, race, background, gender, sexuality and disability – and its importance to the success of every business.
Dr Stroma Cole Director, Equality in Tourism
Katie Benson General Manager, Jumeirah Carlton Tower
Serena von der Heyde Partner, Georgian House
Breakfast Roundtable: Going native in a digital world – a case study
A round table discussion about a BHA initiative with TripAdvisor in which a group of digital natives – Bournemouth University students – have been helping local hotels use social media to boost their profile and promote their business.
Professor Dimitrios Buhalis Head of Department Tourism & Hospitality, Bournemouth University
Helena Egan Director of Industry Relations, TripAdvisor
Anuschka Heid Postgraduate student, MSc in Tourism Marketing, Bournemouth University
Andy Woodland Chairman, Bournemouth Hoteliers Association
A discussion to help the travel and tourism industry better understand and cater for the 12 million plus people in Britain who are disabled in some way.
Breakfast Roundtable: Portfolios to be proud of
Max Thorne Managing Director, JLL
Introduction and welcome: how being connected can help our industry thrive
Jonathan Worsley Chairman, Bench Events & Board Director, STR
Ufi Ibrahim Chief Executive, British Hospitality Association
Tony Matharu Managing Director, Grange Hotels
Nick Varney Chief Executive Officer, Merlin Entertainments plc; Chairman, British Hospitality Association
Chaired by: Ian King Business Presenter, Sky News
Chief Executive of Manchester City Council, Sir Howard Bernstein, on how putting the city before politics – and forging connections with businesses – enabled Manchester to become a thriving and influential city and a champion of hospitality and tourism.
Four days after the EU referendum, a discussion about the outcome of the referendum and what it will mean for the hospitality and tourism industry.
Keynote Address
Sir David Norgrove Chairman, Low Pay Commission
Followed by a discussion on the National Living Wage, Apprenticeship Levy, employment policy and how it affects the hospitality and tourism industry.
Chaired by: Alastair Storey
Chairman and Chief Executive, Westbury Street Holdings (WSH)
Panellists
Andrew Evans Proprietor, St Brides Spa Hotel Saundersfoot
Ranjit Mathrani Chairman & Co-Owner, MW Eat
Sir David Norgrove Chairman, Low Pay Commission
Andrew Selley Chief Executive, Bidvest Foodservice
Simon Trussler Head of Fiscal & Government Affairs, Economics & Regulation, KPMG LLP
A discussioni on the ‘big fault lines of disruption in the global travel industry’. These fault lines could manifest themselves in the form of old versus new, consumer versus business, east versus west, left versus right, and many other such clashes. The panelists will discuss the juxtaposition presented by these central conflicts and consider the positive opportunities for disruption in the industry and possibilities to capitalise on these conflicts.
Panellists
A programme for the British Hospitality Association made in partnership with ITN Productions
Introduced by: Manon Antoniazzi Director, Tourism, Heritage and Sport, Welsh Government
KEYNOTE SPEECH
Panel discussion about ways in which debt, equity and other alternative investment vehicles are changing buyer profiles and capital structures.
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The Big Hospitality Conversation has been at the heart of our industry’s commitment to jobs and growth for several years now. We find out about its successes and achievements, meet the business leaders who have made it one of the most talkedabout BHA initiatives and discuss opportunities to take it to the next level.
Panellists:
