News

Professor Dimitrios Buhalis to the Global Business programme of China Global TV Network about the impact of #flooding as well as COVID-19 #coronavirus

Interview Professor Dimitrios Buhalis to the Global Business programme of China Global TV Network about the impact of #flooding as well as COVID-19 #coronavirus to #Venice #carnival https://newsus.cgtn.com/news/2020-02-23/Dimitrios-Buhalis-on-current-and-future-state-of-the-Venice-carnival-Oj7eYiNQGI/index.html @ChinaGlobalTVNetwork @CGTN @cgtnofficial https://newsus.cgtn.com/news/2020-02-23/Dimitrios-Buhalis-on-current-and-future-state-of-the-Venice-carnival-Oj7eYiNQGI/index.html

Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15,

New paper published: Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15, https://doi.org/10.1016/j.jdmm.2020.100409 Download FREE before April 11, 2020 https://authors.elsevier.com/c/1acJm_,51~BCpGT   Highlights Demonstrates the high use of electronic commerce by young people. Discovers the… Read more » about Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15,

NEW ARTICLE PUBLISHEDStamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research,

NEW ARTICLE PUBLISHED Stamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research, Vol.80, https://doi.org/10.1016/j.annals.2019.02.012 Download FREE Now https://authors.elsevier.com/c/1aSE6aZ3ER7Ql The informational value of online employee reviews in tourism and hospitality research and practice. Online reviews can complement existing approaches offering access in a pool of opinion… Read more » about NEW ARTICLE PUBLISHEDStamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research,

Contribute to two books : Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS

Contribute to two books : Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS Published by Goodfellow Publishers Smart Cities: Co-creating experiences, challenges and opportunities | Editors: Dimitrios Buhalis, Babak Taheri, and Roya Rahimi https://easychair.org/cfp/SC1 The Sharing Economy: Perspectives, Opportunities and Challenges Editors: Babak Taheri, Roya Rahimi, and Dimitrios Buhalis https://easychair.org/cfp/SE1 Important dates: Abstract Deadline: 15th Jan 2020… Read more » about Contribute to two books : Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS

Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management,

NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506 https://doi.org/10.1108/JOSM-12-2018-0398 Purpose Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media… Read more » about Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management,

NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247

NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “ The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247 Abstract Purpose The purpose of this study is to quantify the impact of online customer reputation on financial profitability. Design/methodology/approach Online reputation is captured by extracting the most recurring textual themes associated with… Read more » about NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247

Dr. Daisy Fan received “Best Paper of the Year 2019 for Journal of Hospitality & Tourism Research (JHTR)”

Dr. Daisy Fan received “Best Paper of the Year 2019 for Journal of Hospitality & Tourism Research (JHTR)” Congratulations to Dr. Daisy Fan together with all the other co-authors who has received the “2019 Outstanding JHTR Best Paper of the Year” in the Awards Banquet, 26 July 2019 at the ICHRIE summer conference, New Orleans,… Read more » about Dr. Daisy Fan received “Best Paper of the Year 2019 for Journal of Hospitality & Tourism Research (JHTR)”

NEW PUBLICATION Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757

NEW PUBLICATION  Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757 Download from https://authors.elsevier.com/a/1ZQH0aZ3ER7eS Highlights • Information communication technology has changed tourists’ perceptions and behaviours. • Tourists use technology to connect with home while experiencing the destination. • The study… Read more » about NEW PUBLICATION Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757

NEW PAPER: Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  https://doi.org/10.1016/j.tourman.2019.04.030

NEW PAPER: Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2019, Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  Vol.75, Dec. pp.130-147, https://doi.org/10.1016/j.tourman.2019.04.030 Abstract We explore a special case of electronic word of mouth that of employees’ online reviews to study the determinants of job satisfaction and employee… Read more » about NEW PAPER: Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  https://doi.org/10.1016/j.tourman.2019.04.030

Professor Dimitrios Buhalis addressed the World Tourism Organization Forum: Facing the Demographic Challenge Through Tourism and Innovation in Segovia, Spain, 26 March 2019.

Professor Dimitrios Buhalis addressed the World Tourism Organization Forum: Facing the Demographic Challenge Through Tourism and Innovation in Segovia, Spain, 26 March 2019. The meeting was opened by the Prime Minister of Spain, HE  Pedro Sánchez Pérez-Castejón, President of the Government of Spain and Zurab Pololikashvili, Secretary-General of the United Nations World Tourism Organization Professor Buhalis contributed to the Round Table focused… Read more » about Professor Dimitrios Buhalis addressed the World Tourism Organization Forum: Facing the Demographic Challenge Through Tourism and Innovation in Segovia, Spain, 26 March 2019.