Tourism master students take part in a co-creation project on conflict transformation through gamification at post conflict sites

During March 2016 three of our Tourism master students, Gian-Luc Angiolini and Hannah Lee (MSc Tourism Management) and Oliver Te-Chang Liu (MSc Tourism Management and Marketing) along with Dr Avital Biran have travelled to Kosovo. This was part of a co-creation project aiming is to foster conflict transformation (reconciliation) by facilitating engagement with a plurality of narratives, nurturing empathy and recognition of the cultural heritage of war via contemporary gaming technology. This is an inter-disciplinary project involving BU staff and students from a range of different departments and research areas (transitional justice, sociology, anthropology, game design and tourism) as well as students and staff from the University of Pristina, Kosovo and a local NGO.

 

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Following an intensive preparation workshop acquainting students with conflict transformation theory, and the pertinent cultural, historical and ethical issues of Kosovo, we headed for a week-long field trip in Kosovo. Once we had arrived in Pristina (the capital city of Kosovo), participants were split into different groups with diverse academic backgrounds and were tasked with different “quests” to explore the city and the heritage of Kosovo (revolving around issues like street art; transitional justice and traditions; politics of memory; gender and national identity). This was followed with visits to some of Kosovo’s main cultural and war heritage sites, such as Gjakova, Prizren, Mitrovica and Prekaz. After thoroughly researching the country, considering the massive potential it had to offer concerning its fascinating cultural heritage and history of conflict, and reflecting on their own visit experience, participants were charged with the task of designing a “serious game” for post-conflict sites which could help to bring about conflict transformation.

 

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Summarising their experience, Gian-Luc notes: It was really exciting for all of us to be involved in real, meaningful research. However, it wasn’t all work and no play, we had some fun too! We were based in Pristina, which is the largest city in the country and has about 200,000 inhabitants (slightly larger than Bournemouth). It is certainly the heart of the country and is a central spot for political thinking, an active student life and a developing international community. Even on our strict time budgets, we were still able to indulge ourselves in some well-earned rest and cross-cultural socialising with the students of Pristina, even after our tiring days of research. Well we did deserve to treat ourselves a little bit! We all worked hard and felt as though we achieved a lot, both academically as well as developing a positive link between BU and the University of Pristina.

New Paper: Strategic and tactical price decisions in hotel revenue management

 New Research paper:
Strategic and tactical price decisions in hotel revenue management,
Tourism Management Volume 55, August 2016, Pages 123–132

Highlights

•The study proposes and empirically validates a dynamic pricing framework.
•Three groups of factors are identified in their strategic and tactic dimensions.
•The Shapley-Owen decomposition of R-squared is applied to price regression models.
•Results allow measuring the relative weight of pricing determinants.
•Contextual variables have a relevant role in short-run price variations.

Abstract

Dynamic pricing techniques allow using a number of variables in a tactical way compared to standard catalogue prices. This study merges in a conceptual model the relevance of the tactical and the strategic dimension of these variables, classified according to their tangible, reputational or contextual nature. To empirically validate the hypotheses, a database of 21.596 price observations was retrieved from booking.com. The study presents a hedonic price function, using the Shapley-Owen decomposition of the R-squared to elicit the importance of each group of factors. Further, a hierarchical cluster analysis measures the presence of heterogeneity across operators. The results show that online reputation is gaining importance over the traditional star rating. Despite the tangible variables remain of paramount importance, the findings suggest the relevant role of contextual variables in short-run price variations. The players operating in the tourism and hospitality industries should integrate these findings when designing pricing strategies.

Keywords

  • Dynamic prices;
  • Competition;
  • Online reputation;
  • Hedonic pricing model;
  • Shapley-Owen decomposition
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Graziano Abrate is a Researcher in Business Management at the University of Piemonte Orientale, Italy. His research focuses on the application of quantitative tools for service management, particularly in the area of pricing, demand estimation and efficiency analysis. He has published in several international journals, among which Tourism Management, International Journal of Hospitality Management, Regional Studies, Regional Science and Urban Economics, Industrial and Corporate Change, Journal of Productivity Analysis, Journal of Economic Psychology, Transportation Research E and IEEE Transactions on Power Systems.

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Giampaolo Viglia is a Senior Lecturer in the Faculty of Management of Bournemouth University, UK. His research interests lie in the areas of pricing, consumer anomalies and online reviews. Methodologically, he enjoys both quantitative studies and conducting experiments. His work has been published in a number of international journals, such as Journal of Interactive Marketing, International Journal of Hospitality Management, Journal of Economic Psychology, and The Service Industries Journal.

Studying sustainable and wildlife tourism at Bournemouth University

Studying sustainable and wildlife tourism at Bournemouth University Department of Tourism and Hospitality

Drs. Susanna Curtin and Jon Edwards had an enjoyable day out at RSPB Arne with the MSc students studying wildlife, nature and ecotourism. They were there to experience the diverse wetland and woodland habitat and to learn about the relationship between nature reserves and ecotourism.

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 Are nature reserves visitor attractions?  Becky Williams from the RSPB gave an interesting talk on how they manage the influx of visitors who range from avid bird watchers, dog walkers and/or family day trippers.  The new shop and café are an added attraction and will further increase visitor numbers causing pressure on car parking, facilities and residents along the approach road. 

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However, the increase visitor numbers is also a factor of changing lifestyles and the desire to get out and experience nature in a beautiful and accessible part of Poole harbour.  Visitors are therefore welcomed at the reserve as increased numbers means increased spend in the shop and the café and increased RSPB memberships inspired by the visitor experience.  Good for nature and good for people.  The students had a nice day out and learned a lot too. 

 

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CAA visits Bournemouth University to explain Financial protection for Air Holidaymakers (CAA)

CAA visits Bournemouth University to explain Financial protection for Air Holidaymakers (CAA)

13174226_10154054492847527_7263188789216448023_nDerek Robbins welcoming David Clover from Civil Aviation Authority (CAA) is coming to give a Lecture on Air Travel Organiser’s Licence (ATOL) Financial protection for Air Holidaymakers. https://www.caa.co.uk/atol-protection/

David is Manager, ATOL, Crisis/Contingency Planning & Consumer PR at Civil Aviation Authority. He works in the Consumers & Markets Group where he is the Manager of the ATOL scheme.13177720_10154054492832527_165241770280492310_n13173899_10154054492902527_8389939761064182989_n

Tourism Economics special issue on Economics of tourism and transport, Edited by Dr Neelu Seetaram

Tourism Economics special issue ontec Economics of tourism and transport, Edited by Dr Neelu Seetaram

http://www.ingentaconnect.com/content/ip/tec/2016/00000022/00000002;jsessionid=2hehc41kq538i.alice

 

Dr Neelu SeetaramDepartment of Tourism and Hospitality, Faculty of Management, Bournemouth University, Talbot Campus, Dorset House, Poole BH12 5BB, UK. E-mail: nseetaram@bournemouth.ac.uk.

Transportation is an essential component of the tourism system (Leiper, 1990). This system, made up of sneelueveral activities, creates products to satisfy the needs of tourists (Graham et al, 2008). Transportation is vital in this process as it connects the origin to the destination (Page, 2009), and so destinations are highly dependent on the availability of transport. According to Lamb and Davidson (1996), the quality of the transport network in place is an important factor influencing destination choice and it is argued that adequate and efficient transport networks act as catalysts in a destination’s growth and development. In return, booming destinations stimulate investment in transportation networks (Prideaux, 2000; Forsyth, 2006). Conversely, inadequate transport networks deter tourists from visiting a destination, with a resulting negative effect on its competitiveness and potential for growth (Prideaux, 2000).

Page (2009) suggests that the relationship between transport and tourism is more complex, arguing that there is a need to create a framework which encourages ‘our understanding of how tourists interact with transport, the process and factors involved and their effect on the travel component of the overall tourism experience’ (Page, 2009, p 18). Lumsdon and Page (2004) explain that, from the tourist’s perspective, transportation serves two key purposes. For the first purpose, which the authors label as ‘transport for tourism’, transportation is only a means to an end: it has no intrinsic value and for the tourist is merely an enabler. It is the economic cost borne by tourists (Gray, 1966) to enable them to derive utility by consuming the sought-after tourism product(s). Demand for transportation, therefore, is derived from the demand for the tourism products that destinations offer. In contrast, travel itself can hold intrinsic value for tourists, making it the focal element of the tourism product (Lumsdon and Page, 2004): examples include luxury cruises and trips on heritage trains such as the Orient Express. Lumsdon and Page (2004) refer to this type of travel as ‘transport as tourism’. In this case, demand for travel ceases to be a derived demand and utility is obtained from the travel itself. Expenditure on the travel, then, is the price paid for the tourism product rather than merely the travel cost, although travel cost will most likely be incurred to reach to the point of embarkation. In spite of the obvious synergies between tourism and transport, until quite recently the economic literature on the two has been bifurcated.

Free ContentContent loaded within last 14 daysIntroduction
pp. 203-206(4)
Author: Seetaram, Neelu

Free ContentContent loaded within last 14 daysHow access transport mode to a World Heritage City affects visitors’ experienced quality
pp. 207-226(20)
Authors: Martin, Juan Carlos; Marrero-Rodríguez, J. Rosa; Moreira, Pedro; Román, Concepción; Santana, Agustín

Free ContentContent loaded within last 14 daysDemand determinants of cruise tourists in competitive markets: motivation, preference and intention
pp. 227-253(27)
Authors: Chen, Jamie M.; Neuts, Bart; Nijkamp, Peter; Liu, Jingjing

Free ContentContent loaded within last 14 daysUnderstanding low-cost airline users’ expenditure patterns and volume
pp. 269-291(23)
Authors: Ferrer-Rosell, Berta; Coenders, Germà; Mateu-Figueras, Glòria; Pawlowsky-Glahn, Vera

Free ContentContent loaded within last 14 daysPricing strategies of the European low-cost carriers explained using Porter’s Five Forces Model
pp. 293-310(18)
Authors: Moreno-Izquierdo, L.; Ramón-Rodríguez, A.B.; Perles-Ribes, J.F.

Free ContentContent loaded within last 14 daysPrice competition within and between airlines and high-speed trains: the case of the Milan–Rome route
pp. 311-323(13)
Authors: Abrate, Graziano; Viglia, Giampaolo; Sanchez García, Javier; Forgas-Coll, Santiago

Free ContentContent loaded within last 14 daysResearch note: Assessment index of international tourism hubs
pp. 324-330(7)
Authors: Zou, Tongqian; Meng, Fang; Li, Hengyun; Zhang, Pei; Ren, Yaqing

Other Papers

Free ContentContent loaded within last 14 daysThe importance of water clarity to Great Barrier Reef tourists and their willingness to pay to improve it
pp. 331-352(22)
Authors: Farr, Marina; Stoeckl, Natalie; Esparon, Michelle; Larson, Silva; Jarvis, Diane

Free ContentContent loaded within last 14 daysTourism interactions and redistribution effects in the Balearic Islands: a SAM analysis
pp. 353-374(22)
Authors: Polo, Clemente; Valle, Elisabeth
Free ContentContent loaded within last 14 daysThe regional polarization of tourism’s contribution to economic growth in Peru: alternative solutions
pp. 397-415(19)
Authors: Llorca-Rodríguez, Carmen María; Casas-Jurado, Amalia Cristina; García-Fernández, Rosa María
Free ContentContent loaded within last 14 daysThe effects of economic crises on tourism success: an integrated model
pp. 417-447(31)
Authors: Perles-Ribes, José Francisco; Ramón-Rodríguez, Ana Belén; Sevilla-Jiménez, Martín; Rubia, Antonio

JOBS at the World Tourism Organization (UNWTO) http://www2.unwto.org/about/employment

JOBS at the World Tourism Organization (UNWTO) http://www2.unwto.org/about/employment

unwto

Posts within the World Tourism Organization are filled following a careful selection process that takes into account the candidates’ academic qualifications, international experience, language skills, among others.

Vacancy announcements for posts to be filled within UNWTO are circulated among its Member States, Associate Members, Affiliate Members, and other international organizations.

Employment

Persons interested in being included in future selection processes are requested to complete the on-line UNWTO Personal History Form. Vacancy announcements require confirmation of interest.

Candidates who are unable to complete the on-line UNWTO Personal History Form may also download the UNWTO Personal History Form (in pdf format)and return it to the Human Resources Programme, at the following e-mail address: recruitment@unwto.org.

As a general rule, applications are retained by UNWTO for a maximum period of two years from date of receipt.

Please note that receipt of this form will not be acknowledged, and any further correspondence will be initiated by UNWTO.

 

Position Deadline for applications Download file Language
Consultant – INVESTOUR, Regional Programme for Africa (UNWTO/HHRR/CFE/07/RPAF/2016) Tuesday, May 31, 2016 – 23:59 English
Consultant Roster, Affiliate Members (UNWTO/HHRR/CFE/04/AM/2016) Saturday, December 31, 2016 – 23:59 English
PhD Researcher at the World Tourism Organization (UNWTO/HHRR/CFE/09/SDTR/2016) Wednesday, June 15, 2016 – 23:59 English

   If you want to subscribe by email to new vacancies published on the website,
please create an account or login .

In the selection process for these vacancies, only candidates who have specifically applied for these posts will be considered. Therefore, if you have sent a spontaneous application these past two years, kindly indicate your interest to be included in the selection process for these vacancies.

The World Tourism Organization (UNWTO) is aware of various schemes, being circulated via e-mails, from the internet web sites, and via regular mail or fax, falsely stating that they are issued by or associated with UNWTO concerning the organization of lotteries and the offer of employment. UNWTO denies any involvement in such activities. Such use of the UNWTO name, acronym and emblem is unauthorized and illegal. The relevant authorities will be informed of any such activities, of which the UNWTO becomes aware, for appropriate action to be taken by those authorities. Extreme caution should be exercised in relation to any suspicious communication as financial loss and identity theft could result from the sending of money or personal information to those issuing such fraudulent correspondence.

For more information: omt@unwto.org

Dr Anna Menozzi Assistant Professor at Università del Piemonte Orientale Italy visiting Bournemouth University

Dr Anna Menozzi Assistant Professor at Università del Piemonte Orientale Italy will be visiting the Department of Tourism and Hospitality Bournemouth University as part of the ERASMUS + programme from 09/05 to 11/05.

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Her research interests are in the area of Corporate Governance, Small Business, Retail and Marketing Analytics. She will be teaching a seminar in the course of Investigating Hospitality to offer students some analytical tools to take informed decisions Tuesday. 

If you want to meet with Anna arrange through Dr Giampaolo Viglia or contact her on anna.menozzi@uniupo.it

Postgraduate MSc in Tourism and Hospitality Scholarships at Bournemouth University

Please see and share with your students and other interested parties

Postgraduate MSc in Tourism and Hospitality Scholarships

at Bournemouth University https://www1.bournemouth.ac.uk/study/postgraduate/fees-funding/scholarships Deadline May 31st


See explanation webinar https://youtu.be/tv24pDnFzs0

For more information email askbu@bournemouth.ac.ukbuscholarships

— at Bournemouth University Department of Tourism and Hospitality.

Hospitality Management internship in Corinthia Hotels in Malta

Life after graduation: My internship in Malta

Liyuan-Malta-catWhen my course finished last April, it was time to start a new life in Europe.It was a tough time in May, because hunting for a job as an inexperienced international student is not easy at all. I have been a student for more than ten years and barely have any work experience. I am thankful to Edmund from Postgraduate Placement and Language Support at BU, who gave me precious suggestions as well as self-confidence.It was tough at first. I searched for jobs on MyCareerHub and sent my CV every day, but only received a few replies, most of them were refusals. Then, I received the first interview chance in my life! That day, I was very nervous and unfortunately the nerves got the best of me. The HR manager asked, “What do you think about our website?” I answered, “Sorry, I did not see your company’s website”. That was an embarrassing experience, but I learnt from it. Following my terrible start, I attended some interviews, calmer and cleverer. Finally, I received an invitation from Corinthia Hotel. I succeeded!

Liyuan-trainee-MaltaCorinthia Hotel, Saint George’s Bay is a five star hotel located in Malta. It is a wonderful destination with luxury and elegance. After solving my visa issue, I started my journey to Malta!

I am working as a hostess in the Food and Beverage department. My main task is to greet people and lead them to their seats. My working time is from 8 am to 12 pm and then 7pm to 11pm; which means I am working during the breakfast and dinner services. I think it is a beautiful place to dine!

Liyuan-hotelThe weather in Malta is definitely hot; it is not very comfortable working in a suit and high-heeled shoes. However, the colleagues and guests are really nice people, which makes the time easier and happier. I have learnt a lot of practical things here, for example making coffee, setting cutlery and making cocktails. I have also acquired some knowledge about fine wines, desserts, and local speciality dishes from a variety of regions – and I luckily tasted them as well! Besides the work experience, I was honoured to attend the Corinthia Annual Donation Party at the end of my internship. I do like the scenery here, the sunny weather, blue sea and the old historical town. And at work, I met friendly and interesting people whom I regard as my best friends forever. I am really happy with my time in Malta!

Liyuan-MaltaBy Liyuan Zhang

food production from ‘plough to plate’ or ‘seed to soul’

Group photo

On Friday 29 April students from the Masters Food and Drink Unit visited W and C Cox near Dorchester.  The Farm produces beef, lamb and combinable crops, supplying well known national and international brands.  Following a tour of the farm all present were able to relax over afternoon tea.  Students saw the production of food from ‘plough to plate’ or ‘seed to soul’ as Unit Leader Dr Sean Beer likes to say.

Students looking at the newly born lambs Students looking at the suckler cows Time for tea 2 Time for tea