Interview Professor Dimitrios Buhalis to the Global Business programme of China Global TV Network about the impact of #flooding as well as COVID-19 #coronavirus to #Venice #carnival https://newsus.cgtn.com/news/2020-02-23/Dimitrios-Buhalis-on-current-and-future-state-of-the-Venice-carnival-Oj7eYiNQGI/index.html @ChinaGlobalTVNetwork @CGTN @cgtnofficial https://newsus.cgtn.com/news/2020-02-23/Dimitrios-Buhalis-on-current-and-future-state-of-the-Venice-carnival-Oj7eYiNQGI/index.html

New paper published: Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15, https://doi.org/10.1016/j.jdmm.2020.100409 Download FREE before April 11, 2020 https://authors.elsevier.com/c/1acJm_,51~BCpGT   Highlights Demonstrates the high use of electronic commerce by young people. Discovers the… Read more » about Buhalis, D., Parra López, E.,  Martinez-Gonzalez, J.A., 2020, Influence of young consumers’ external and internal variables on their eloyalty to tourism sites, Journal of Destination Marketing & Management, Vol. 15,

NEW ARTICLE PUBLISHED Stamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research, Vol.80, https://doi.org/10.1016/j.annals.2019.02.012 Download FREE Now https://authors.elsevier.com/c/1aSE6aZ3ER7Ql The informational value of online employee reviews in tourism and hospitality research and practice. Online reviews can complement existing approaches offering access in a pool of opinion… Read more » about NEW ARTICLE PUBLISHEDStamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews, Annals of Tourism Research,

Contribute to two books : Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS Published by Goodfellow Publishers Smart Cities: Co-creating experiences, challenges and opportunities | Editors: Dimitrios Buhalis, Babak Taheri, and Roya Rahimi https://easychair.org/cfp/SC1 The Sharing Economy: Perspectives, Opportunities and Challenges Editors: Babak Taheri, Roya Rahimi, and Dimitrios Buhalis https://easychair.org/cfp/SE1 Important dates: Abstract Deadline: 15th Jan 2020… Read more » about Contribute to two books : Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS

NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506 https://doi.org/10.1108/JOSM-12-2018-0398 Purpose Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media… Read more » about Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management,

NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “ The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247 Abstract Purpose The purpose of this study is to quantify the impact of online customer reputation on financial profitability. Design/methodology/approach Online reputation is captured by extracting the most recurring textual themes associated with… Read more » about NEW ARTICLE Anagnostopoulou, S., Buhalis, D., Kountouri, I., Manousakis, E. and Tsekrekos, A. (2019), “The impact of online reputation on hotel profitability”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-03-2019-0247

Dr. Daisy Fan received “Best Paper of the Year 2019 for Journal of Hospitality & Tourism Research (JHTR)” Congratulations to Dr. Daisy Fan together with all the other co-authors who has received the “2019 Outstanding JHTR Best Paper of the Year” in the Awards Banquet, 26 July 2019 at the ICHRIE summer conference, New Orleans,… Read more » about Dr. Daisy Fan received “Best Paper of the Year 2019 for Journal of Hospitality & Tourism Research (JHTR)”

NEW PUBLICATION  Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757 Download from https://authors.elsevier.com/a/1ZQH0aZ3ER7eS Highlights • Information communication technology has changed tourists’ perceptions and behaviours. • Tourists use technology to connect with home while experiencing the destination. • The study… Read more » about NEW PUBLICATION Fan, D., Buhalis, D., Lin, B., 2019, A tourist typology of online and face-to-face social contact: Destination immersion and tourism encapsulation/decapsulation, Annals of Tourism, Vol.78,  https://doi.org/10.1016/j.annals.2019.102757

NEW PAPER: Stamolampros, P., Korfiatis, N., Chalvatzis, K., Buhalis, D., 2019, Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  Vol.75, Dec. pp.130-147, https://doi.org/10.1016/j.tourman.2019.04.030 Abstract We explore a special case of electronic word of mouth that of employees’ online reviews to study the determinants of job satisfaction and employee… Read more » about NEW PAPER: Job Satisfaction and Employee Turnover Determinants in High Contact Services: Insights from Employees’ Online Reviews, Tourism Management,  https://doi.org/10.1016/j.tourman.2019.04.030