Tourism Management graduate Stacey Smith named as one of Tomorrow’s Travel Leaders under 30

Back in August, Tourism Management graduate Stacey Smith was nominated by Travel Trade Gazette as one of Tomorrow’s Travel Leaders 30 Under 30.

Although Stacey was only named in 30 Under 30 in a few months ago, she says it has already helped her network with key figures and other aspiring travel leaders. “Getting your name out there internally and externally is important.”

Stacey Smith’s rise from Bournemouth University Tourism Management undergraduate to top Complete Cruise Solution sales manager has been meteoric since joining as a reservations consultant in 2005. In that time she’s won accolades including TTG trade marketing campaign of the year (2008) and CCS manager of the year (2011), and developed a reputation as one of cruise selling’s sharpest young minds – all by the age of 29.

“My role is to look at strategies to grow the cruise business with our travel agents on both a national and regional level. I drum down how we target people across the country in different ways,” she explains.

Though she took the educational route to enter the tourism industry, she says talent develops in many ways. “University was the right choice for me, but I don’t necessarily think it helped me get my foot in the door in cruise,” she adds.

Instead, Stacey suggests the only way to establish yourself is to “put in as much as you want to take out,” advice she learned from former manager Paul Ludlow, now the UK director of Princess Cruises. “He really taught me that no one is going to build your future for you, and you have to do that yourself,” she says.

Stacey’s quotes are taken from her interview with TTG on the current climate of the cruise industry and can be found here

School of Tourism Careers Forum – TOMORROW

The School of Tourism is running its very own Careers Forum tomororw. The event takes place in Kimmeridge House from 10am – 4pm and includes an exhibition from leading industry employers as well as guest lectures from people across industry.

There are three elements within the day:

The first part of the day involves talks from industry leaders who will be bringing real world experience and an opportunity to hear directly from senior managers. This includes tips on how to get to that all important first job, addresses the question ‘why work for a small company?’ and considers how to get ahead in big business.  All talks will take place in the large ground floor lecture theatre (KG01), details are included below.

The second part of the day will be exhibits from a large number of leading businesses and employers who will be upstairs in K101 and K103. Spending an hour or two looking around the stands and chatting to businesses is highly recommended. There is the real potential to meet employers / placement providers and discuss future opportunities.

Finally, there will be a “Dress for Success” fashion show, presenting you with key looks for the workplace from major high street retailers.

To make the best possible first impression all students are required to wear smart business dress.

Industry Talk Schedule

Welcome         10:00 – 10:10

Expedia           10:10 – 10:30

Yummy Jobs  10:30 – 10:50

Very short break 10:50 – 11:00

Shangri-La      11:00 – 11:30

Park Plaza      11:30 – 11:50

Break              11:50 – 12:30

Dress for Business Success 12:30 – 13:30

Break              13:30 – 14:00

FMI Group      14:00 – 14:30

Beatwax          14:30 – 15:00

Hospitality Management graduate wins Human Resources Manager of the Year Award at the Caterer and Hotelkeeper awards

Last week Hospitality Management graduate Sarah Banner (nee Strawbridge) won the Human Resources Manager of the Year Award at the Caterer and Hotelkeeper awards held at the Lancaster Hotel, London.

Sarah, who is currently HR manager at The Cavendish London, fought off fierce competition to win the award.

Sarah as well as winning the award Sarah enjoyed a 3 course meal and champagne reception at the awards.

Sarah graduated from Bournemouth University back in 2005 and has since enjoyed a successful career in the hospitality industry.

For more information on this year’s winners please see here

A massive congratulations to Sarah!

MSc Tourism Graduate Christy Hehir Royal Success

A few weeks ago we bought you a blog story on Christy Hehir book success. See  here.

To add to that success, Christy recently got the opportunity to give the Duchess of Cambridge a copy of her book!

Last week Christy got the opportunity to attend the TUSK charity event at the Royal Geographical Society. She was seated a few seats away from the Duchess of Cambridge and managed to spend some time with her during the event.

Christy commented “Having camped on the Mall for the royal wedding, meeting the Duchess of Cambridge ordinarily would be a special occasion for me, but being able to give her the very first copy of my first book was a moment I shall treasure for a very long time.  As Kate flicked through the book, she asked me questions about our Arctic journey and seemed to grasp the books passion and noted she would definitely be sharing the book with ‘Wills’. Unbelievable, I still can’t quite believe it.”

The book, “Arctic Reflections: Moments of inspiration, a life time of action”, is a result of seventeen young people from twelve different countries that visited Svalbard in the Norwegian Arctic, as part of an expedition funded by the European Union’s Youth in Action programme, and organised by the British Council in partnership with UNEP GRID – Arendal.

 

Through personal testimonies collected by Christy as part of her PhD research, and photographs taken by Luka Tomac of the sights witnessed, the book goes beyond simple impressions and acts as a poignant reminder that our planet is at great environmental risk. Importantly, it also offers positive examples of young people taking action, something the Youth in Action Programme strongly encourages. Doug Allan, prominent wildlife and documentary cameraman, experts from UNEP GRID – Arendal and Dr. Dirk Notz, a polar scientist from MaxPlanck Institute, have also contributed by adding their personal insights and knowledge, highlighting the need for urgent action necessary to save the Arctic.

 

It is hoped that this book will not serve as yet another coffee table piece, but rather as an inspirational handbook which encourages you and the decision makers to take real action.

 

Now published, the next plan is to launch the book in Brussels on January 28th 2013 and distribute copies to policy makers and key influencers across Europe.

 

If you would like to order a copy of the book, are interested in attending the book launch or for more information please contact christyhehir@googlemail.com @christyhehir

 

 

 

BAEM and BALM students receive numerous industry talks this week

This week there is a high number of guest lectures and talks being offered for Events Management and Leisure Marketing students.

As part of the careers forum on Wednesday 21st will be exhibiting or giving industry talks:

Stephen Lawrence is Managing Director of specialist London based event management division, Ultimate Experience of Concerto Group.  Concerto Group currently employs a number of ST grads, level H students, and placement students with aims of recruiting more

Specialising in summer and Christmas events in iconic locations, Ultimate Experience are a dynamic, creative and innovative business who provide great experience for university placements.

The Concerto Group is one of the UK’s leading event services companies.  A £30 million + business with seven offices and employing over 120 full time staff, the Group comprises of 16 brands that provide event management, venues, catering and event services.

www.concertogroup.co.uk

www.the-ultimate.co.uk

INDUSTRY PRESENTATION KG01 – 1400-1500:

John Fisher – Managing Director of FMI Group who is currently employing a BAEM grad and BAEM placement student.

http://www.fmigroup.co.uk/2012/10/girl-power-four-young-graduates-join-fmi-2/

From first-class creative branding to arresting on and offline marketing campaigns, impactful live events to targeted incentive programmes, FMI group of experienced communications and events teams develop great ideas that drive better results.

INDUSTRY PRESENTATION KG01 – 14.30-15.00

Rees Hitchcock  – Current Brand and Delivery Manager for Beatwax Agency, worked on event campaigns for: Disney, Warner Bros, Twentieth Century Fox, H&M, Virgin Media, Sony, Häagen-Daz’s and Nissan and is also a BAEM graduate.

In addition to the industry presence at the Careers Forum, Level C and Level H students are both receiving guest lectures this week:

Jon Weaver the Marketing and Events Manager for the Air Festival will be giving Level C students a guest lecture on Tuesday.

The Level H students will be receiving a guest lecture from Sue Potton, International Events Consultant and former Account Director with George P Johnson experiential marketing agency (event campaign clients include:  Mini Cooper, Blackberry, London 2012, Toyota, etc).

Tourism Management students visit Spinnaker Tower

 

Back in October, all of our second year students got the chance to visit the Spinnaker Tower as part of their Tourism Development and Planning unit.

The unit it focuses on regeneration projects and obviously the Spinnaker Tower is a great example for the students.

Soaring 170 metres above Portsmouth Harbour and the Solent, the Spinnaker Tower is taller than the London Eye, Blackpool Tower and Big Ben and has already established itself as a national icon for Britain.

The Spinnaker Tower was built as part of the centrepiece of the Renaissance of Portsmouth Harbour Project and has become Portsmouth’s most prominent landmark. Visible beyond 23 miles away; it dramatically overlooks the Portsmouth harbour, Gunwharf Quays, Portsmouth Historic Dockyard, City centre and all of Portsmouth and its neighbouring towns and suburbs.

A prestigious Millennium Project, the proposal for the “Millennium Tower” was approved by the Millennium Commission in September 1995. Later that year, Portsmouth City Council published a development brief outlining the broad requirements.

The concept was to create a public and educational facility to celebrate the new Millennium. Public exhibitions and a special edition of Portsmouth City Council’s magazine, Flagship revealed the three design proposals for the City residents to choose from; the Globe, the Spinnaker and the Triple Tower. 60% of people voted for the Spinnaker Tower hence it became the chosen design, reflecting Portsmouth’s unique maritime heritage.

Professor Dimitrios Buhalis presents at the 6th Obiettivo Turismo

On Wednesday 14th November, Dimitrios Buhalsi presented at the 6th Obiettivo Turismo.

The Obiettivo Turismo is an event created to discuss timely and significant issues of concern for tourism in Ticino, Switzerland.

This year the programme, offered to all operators and tourism partners, time for reflection and debate, urging them to discuss important tourism issues.

The 2012 edition has particularly focused on the theme of understanding a variety of applications of tourism. The event’s Special guest was Hon. Federal Councillor Johann Schneider of Ammann.

The first part of this half day event, entitled “Time for innovation” featured welcoming speeches mainly by local body representatives.

Dimitrios’ presentation entitled “The New Media in Tourism Marketing” gained a lot of attention.

During his speech Dimitrios underlined the incredible opportunities for dynamic engagement with all stakeholders and travellers brought by social media.

It was indicated that user generated content can provide inspirational material to encourage more travellers to consider destinations and tourism products and to become part of the travel decision making.

Lastly the future of tourism was discussed, which lies in interactive and ambient technologies that will enable us to interact dynamically with our environment, with Context Based Services and Augmented Reality being two critical technologies that will develop incredible opportunities for tourism organisations and destinations to promote their products at real time and interact dynamically with travellers to optimise tourism experience through co-creation.

The second part of the event, “Not only tourism”, was organized in collaboration with the Chamber of Commerce, Industry, Craft and services of the Canton Ticino (CC-I) and featured the roundtable Alessandra Tedeschi Toschi, Co-Director of the Observatory on Tourism of Laghi and Marketing Professor at the University of Milan and Lorenzo Leoni, Director of the ACT Foundation and Managing Partner at Agire Invest, who discussed the use and application of innovation in sectors other than tourism.

School of Tourism Careers Forum

The School of Tourism is again running a Careers Forum on Wednesday 21st November, 2012. The event takes place in Kimmeridge House from 10am – 4pm and includes an exhibition from leading industry employers as well as guest lectures from people across industry.

There are three elements within the day:

The first part of the day involves talks from industry leaders who will be bringing real world experience and an opportunity to hear directly from senior managers. This includes tips on how to get to that all important first job, addresses the question ‘why work for a small company?’ and considers how to get ahead in big business.  All talks will take place in the large ground floor lecture theatre (KG01), details are included below.

The second part of the day will be exhibits from a large number of leading businesses and employers who will be upstairs in K101 and K103. Spending an hour or two looking around the stands and chatting to businesses is highly recommended. There is the real potential to meet employers / placement providers and discuss future opportunities.

Finally, there will be a “Dress for Success” fashion show, presenting you with key looks for the workplace from major high street retailers.

To make the best possible first impression all students are required to wear smart business dress.

Industry Talk Schedule

Welcome         10:00 – 10:10

Expedia           10:10 – 10:30

Yummy Jobs  10:30 – 10:50

Very short break 10:50 – 11:00

Shangri-La      11:00 – 11:30

Park Plaza      11:30 – 11:50

Break              11:50 – 12:30

Dress for Business Success 12:30 – 13:30

Break              13:30 – 14:00

FMI Group      14:00 – 14:30

Beatwax          14:30 – 15:00

Professor Dimitrios Buhalis contributes to the Smart Cities Innovation and the future of City Tourism panel at the UNWTO Global Summit as UNWTO launch One Billion Tourists: One Billion Opportunities Campaign

Professor Dimitrios Buhalis of Bournemouth University and President of IFITT contributed to the Smart Cities Innovation and the future of City Tourism panel at the UNWTO Global Summit on City Tourism in Istanbul.

Professor Buhalis said as “Global tourism is reaching 1 billion, international tourism is becoming a global industry regenerating economies and regions contributing to the welfare and happiness of people around the world. We need new innovative management and marketing strategies to achieve competitive advantage for global tourism destinations.

To manage this industry in an innovative way we need to use advanced Information Communication Technologies to coordinate and manage the local culture, resources and businesses. Creating Smart Cities and Smart Tourism Destinations will enable dynamic networking, proactive management and customer orientation enhancing the value of tourism activity. Neural networks will allow dynamic clustering of tourism products towards individualised products that are context aware and add personal value.

Technology and particularly Social Media will also enable us to engage prospective and active tourists in a meaningful co-creation of memorable tourism experiences. User Generated Content will not only offer inspirational ideas for people in their travel decision making process but will also encourage the development of deep and personal memorable experiences. Cocreating between travellers and tourism destinations and organisations will be based on a range of technological mobile platforms and devices and will amalgamate content from the best resources available dynamically at the context of the user.

Augmented Reality and Gamification will allow us to develop technology based solutions that blend reality with information and digital content to enhance tourism experiences and support a deeper engagement and interaction. This will be particularly important for Cultural Heritage destinations where information on culture and heritage will be presented in advanced visual technologies to help interpretation and deep level consumer engagement as well as co-creation with fellow travellers before, during and after the travel experience.

It is great to see how technologies can enhance destinations such as the vibrant cosmopolitan city of Istanbul to take full advantage of their potential and maximise the value generated for all their stakeholders.”

Dimitrios’ involvement in the future of City Tourism panel at the UNWTO Global Summit comes as UNWTO launch their new One Billion Tourists: One Billion Opportunities Campaign <http://1billiontourists.unwto.org/> .

This campaign is being launched to celebrate the fact that one billion tourists will travel internationally in 2012: a huge opportunity for economic growth, jobs, development and environmental protection.

The campaign will culminate on 13 December, the date chosen as the symbolic arrival day of the one-billionth tourist. More information can be found in the following press release: http://www2.unwto.org/en/press-release/2012-11-06/one-billion-tourists-one-billion-opportunities-new-unwto-campaign-calls-one

There are three ways you can get involved in this campaign:

1.            Vote for the travel tip you believe would have the greatest positive impact and pledge to follow that tip when traveling: http://1billiontourists.unwto.org/ <http://1billiontourists.unwto.org/

2.            Help us share the winning tip with millions on 13 December by joining our Thunderclap campaign http://1billiontourists.unwto.org/ <http://1billiontourists.unwto.org/

3.            Become a ‘Face of the One Billion’: If you were one of the one billion tourists to travel internationally in 2012, send a photo of yourself on your trip to comm@unwto.org <mailto:comm@unwto.org>  (or by tweeting @UNWTO with #1billtourists) and we’ll upload the best ones in our Faces of the One Billion Facebook album.  Don’t forget to include your name, where you’re from and where the picture was taken. https://www.facebook.com/media/set/?set=a.287356294716365.66958.259995934119068&type=3

 

 

 

 

 

Dr Dorothy Fox study leave experience so far

Dr Dorothy Fox is currently on study leave funded by the Bournemouth University Fusion Fund. Below she shares some of her experiences with us:

I’m now about half way through my period of study leave funded by the BU Fusion Fund and ready to begin the next phase. I have just completed the collection of data from a survey of residents in the Dorset & Hampshire area about visiting gardens, which has achieved a good response rate. It was therefore a real pleasure to swop the cold and rain of England and travel to the other side of the world and the warmth of New Caledonia in the South Pacific. En route, I was able to return to the Sydney Botanic Gardens in Australia. I first visited the Gardens in winter and most recently in the spring. It was therefore very interesting to return as summer approaches and see the wonderful trees and plants as they come into flower.

My first meeting at the Gardens was with Dr Carmel Foley, Senior Lecturer at University of Technology, Sydney (UTS) who is a member of a project that Dr Katherine (Kat) King and I have set up with colleagues from the USA, Sweden and Switzerland. This project is an international collaboration to understand more about the social and cultural aspects of natural spaces that are used for leisure and recreation. We’re using Google Docs as a communication tool, but it was really good to see Carmel again on a face-to face basis to discuss our progress.

My next meeting was with Wendy Symonds who organises events for the Botanic Gardens and Lynne Cusack, a volunteer there. I met Lynne as leader of a guided tour when I last visited the Gardens and she kindly agreed to be interviewed for a book chapter I have been writing with Dr Susanna Curtin from ST on wildlife in domestic gardens. Wendy organises events and festivals for the Botanic Gardens and it was interesting to discuss their upcoming Autumn Vibes Festival. We then moved on to the possibilities for collaboration based on data sets from their visitor surveys and a future funding bid for a joint project in the UK and Australia. Additionally I was able to update her on the work of Marian Lechner from the University of Tübingen, Germany, for whom I am a mentor for his PhD. He is researching adult education on sustainable development in botanic gardens and Wendy was pleased to hear more information about the project.

I’m now sat in my current ‘office’ in New Caledonia, surrounded by the piles of paper work relating to current projects. The doors and windows are wide open to let in the sunshine and earlier a nosy bird landed on the kitchen floor briefly, before flying off again! The birds here are larger, brighter and much noisier than those in England but are as friendly as the robin in my garden at home. The plants of course, are also very different but I’m sure I’ll soon stop looking out at the garden and be able to concentrate on writing again!