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Volunteers required for Tourism and Hospitality Events held at the Department of Tourism and Hospitality Bournemouth University

Posted . Filed under News.

Firstly we hope you all had an amazing summer break and are looking forward to getting back to your studies here at Bournemouth shortly. The year ahead will be an exciting one with much to learn and do. As we have always promoted it is essential that you get involved in extracurricular activities to enhance your personal growth, your networking and your CV.

Detailed below are some opportunities you should consider for the coming year. A very rich programme of professional and academic events are organised at the Bournemouth University Department of Tourism and Hospitality  https://microsites.bournemouth.ac.uk/tourism/events/  to enrich your experience and enable you to network with industry leaders regionally and globally. Please volunteer as a host for these events and get the opportunity to organise events, get experience, meet great people, network and develop your personal and professional experience. Please email Dimitrios Buhalis dbuhalis@bournemouth.ac.uk and indicate your availability and willingness to help on these days. 

 

BTawardsBe part of Excellence in the Bournemouth Tourism and Hospitality industry – volunteer for the  Bournemouth Tourism Awards 2017 Launch on the 21st September at Bournemouth University 16:00-20:00

Bournemouth University Department of Tourism and Hospitality is working closely with industry regionally and globally to celebrate innovation and excellence. As part of this initiative we have create a partnership with Bournemouth Tourism Awards and we are very pleased to host the launch of the Bournemouth Tourism Awards 2017 on Wednesday 19th September. http://tourism-awards.co.uk/bournemouth/. Since the Bournemouth Tourism Awards were launched the aim has been to celebrate the town’s rising stars; as well as the businesses and individuals who are committed to putting Bournemouth firmly on the map as a destination which gives visitors the opportunity to have a ‘World Class Experience’. Now proudly celebrating its tenth year, The Bournemouth Tourism Awards have been a resounding success, growing from strength to strength. The number of categories has grown in order to reflect the diversity of businesses involved in the town’s tourism as well as the number of participants. The Awards are an opportunity for you to receive the public recognition you deserve for all your hard work, dedication, outstanding efforts, as well as showcase your business throughout the year ahead. The 2017 Bournemouth Tourism Awards promises to be even bigger and better than ever before and we want you to be a part of it.  

 

Bournemouth University Department of Tourism and Hospitality are keen to be on the forefront of excellence and innovation and will host the launch on the 21st September at Bournemouth University 16:00-20:00 . We want to take this opportunity to showcase our students and  enable them to network with industry. Please volunteer as a host for the Bournemouth Tourism Awards Launch on the 21st September at Bournemouth University 16:00-20:00.  Please email Dimitrios Buhalis dbuhalis@bournemouth.ac.uk and indicate your availability and willingness to help on the day

Marta Smuskova

Posted . Filed under Student Experience.

marta

We were very sad at BU to hear of the death of our student Marta Smuskova a short while ago. Marta was studying on the Tourism Management programme.

Marta was friendly, affable and a dedicated student. She was liked by many students and staff, and will be sorely missed by all those that knew her within the Faculty of Management and beyond.

Our thoughts are with her family, friends and fellow students at this time.

If any students need support at this difficult time, please visit the Chaplaincy or Counselling pages of the student website.

Academic Vacancies in Hospitality and Tourism Marketing Management at Bournemouth University

Posted . Filed under News.

Academic Vacancies in Hospitality and Tourism Marketing Management 

https://www1.bournemouth.ac.uk/about/jobs/all-vacancies/academic-roles at

Bournemouth University Department of Tourism and Hospitality 

Please note that we are currently inviting applications for the entire range of 

Lecturer/ Senior Lecturer / Associate Professor / Professor in Hospitality and Tourism Marketing Management 

Professor in Hospitality and Tourism Marketing Management http://goo.gl/iKkqJ9  closing day 26 September  

Associate Professor  in Hospitality and Tourism Marketing Management  http://goo.gl/Z922Af   closing day 26 September 

Senior Lecturer  in Hospitality and Tourism Marketing Management  http://goo.gl/HY9669 – closing day 8 September 

Lecturer in Hospitality and Tourism Marketing Management –http://goo.gl/g5adHl  – closing day 8 September

BUFusion2

Bournemouth University is creating a stimulating, challenging and rewarding university experience in a world class learning community, through sharing our unique fusion of excellent education, research and professional practice and inspiring our students, graduates and staff to enrich the world. The university has seen unprecedented growth with more than 17,000 students of which 1,500 are international students from around 130 countries.  BU has a strong professional orientation with a focus on academic excellence and graduate employability. 

The University is investing in the growth of the Faculty of Management in order to enhance our academic reputation through excellent teaching and learning underpinned by impactful research in a global environment.  Knowledge development and education is at the heart of the Faculty and we are proud to offer an excellent portfolio of programmes including MSc Finance related courses allowing for various specialisations including Economics, MSc Innovation Management and Entrepreneurship, MBA, BA (Hons) Business Studies, and MSc programmes in Tourism and Hospitality Management.

The Faculty combines academic excellence and expertise from the areas of business and management, economics and tourism, which is documented by highly successful submissions to UoA 19 (Business and Management Studies) and UoA 26 (Sports and Exercise Sciences, Leisure and Tourism) in the recent Research Excellence Framework 2014. Successful applicants are expected to demonstrate research leadership and to engage in cutting edge research which enhances their contribution to high quality education.

We currently seek applications for Professor or Associate Professor from suitably qualified candidates in the areas below:

  • Tourism and Hospitality (Job Ref: FMG73)

A Professor/Associate Professor will provide academic and managerial leadership in an area related to those above.  Sustained networks with industry and relationships with professional bodies are highly valued in this role alongside a track record in publications and bidding.  Successful candidates are expected to engage in the activities of the Faculty of Management and the wider University. Opportunities for professional and research development will be provided.

You will be qualified to Doctorate level or equivalent in a relevant field.  You will have demonstrated global research leadership and you will be committed to a culture of academic excellence and continuous improvement.

For further information and discussion or the opportunity for an informal visit, please contact –

Tourism & Hospitality – Professor Dimitrios Buhalis on  01202 961517 or via dbuhalis@bournemouth.ac.uk

Please note – Interview dates:

  • Friday 28 October 2016
  • Monday 21 November 2016
  • Monday 28 November 2016

Best regards

 

Dimitrios

 

Professor Dimitrios Buhalis

Head of Department of Tourism and Hospitality  

Faculty of Management, Bournemouth University,

D202, Talbot Campus, Poole, Dorset, BH12 5BB, UK

Tel: +44 1202 961517  Email: dbuhalis@bournemouth.ac.uk

Department of Tourism and Hospitality www.bournemouth.ac.uk/tourism

Blog https://microsites.bournemouth.ac.uk/tourism/

Facebook https://www.facebook.com/BUSchoolOfTourism/ 

Twitter https://twitter.com/BUTourismHotel

Linkedin: https://www.linkedin.com/groups/12002034  

JOB: Lecturer/Senior Lecturer (Academic) in Hospitality & Tourism Marketing Management at Bournemouth University

Posted . Filed under Featured.

JOB: Lecturer/Senior Lecturer (Academic) in Hospitality & Tourism Marketing Management at Bournemouth University

https://www1.bournemouth.ac.uk/lecturersenior-lecturer-academic-hospitality-tourism-marketing-management

Closing date: Thursday, September 8, 2016 – midnight

Please quote reference: FMG72

At Bournemouth University our vision is to create a stimulating, challenging and rewarding university experience in a world-class learning community, through sharing a unique fusion of education, research and professional practice and inspiring our students and staff to enrich the world.  The Department of Tourism & Hospitality, located in the Faculty of Management at Bournemouth University, is a new Department, signalling investment and growth, and that builds upon Bournemouth’s existing excellence and global reputation for combining research, practice and teaching in tourism and hospitality.

As Lecturer/Senior Lecturer in Hospitality and Tourism Marketing Management you will be able to demonstrate knowledge and innovative thinking in these areas.   Enthusiastic about student-centred pedagogy, you will contribute to education delivery, including programme management as required, across the range of undergraduate and postgraduate programmes and supervise research students. You will also make a significant contribution to employability, and professional engagement with relevant internal and external organisations, at a regional, national and international level.You will be expected to strengthen the Department’s position as a high-level research institution in joining an active and productive group of scholars whose work coalesces around the interdisciplinary understanding of tourism and hospitality. You will also engage in attracting external grant funding, knowledge transfer, continuous professional development, consultancy and other forms of external engagement and professional practice, as appropriate.

We welcome expertise in any relevant areas and from relevant disciplinary backgrounds, although we are particularly interested in those whose work focuses on one or more of the following: Hospitality & Tourism Marketing Management.  It would be an advantage if you can demonstrate an affinity between your own research programme, research in the Department, cross-Faculty research themes and demonstrate links across the University.

You will be qualified to Doctorate level or be able to demonstrate the ability to create and disseminate knowledge at an equivalent level and the capability to convert this knowledge into a doctorate in a maximum of 3-5 years from the date of appointment. You will be research active and committed to a culture of academic excellence and continuous improvement.

For an informal discussion please contact the Head of Department, Prof Dimitrios Buhalis (dbuhalis@bournemouth.ac.uk)

Gardens, farms and theme parks see greatest increase in visitors in England in 2015

Posted . Filed under News, Research.

Gardens, farms and theme parks see greatest increase in visitors in England in 2015


Results from our latest Annual Attractions Survey show farms, gardens and theme parks reported the biggest growth in visitors with 7% increases for each on last year and wildlife attractions and country parks reporting 4% growth. Of the most visited free attractions, the British Museum again topped the list for the eighth year with 6.8 million visitors, followed closely by the National Gallery with 6 million visitors and the Natural History Museum with 5.3 million visitors. The Tower of London remained the most visited ‘paid for’ attraction with 2.8 million visits followed by Westminster Abbey and Kew Gardens which saw 1.6 million visitors each.  In terms of regional visitor admission trends, the East Midlands, West Midlands and the South West saw the most significant growth across all attractions.

 

Annual Survey of Visits to Visitor Attractions: Latest results

2015 visitor admission trends

The results from this survey are reported annually, providing an overview of the visitor attraction sector.

The survey is carried out through a mix of online and postal interviewing. This approach means we’re unable to verify results provided by individual attractions beyond a very basic ‘sense check’. Read more about ourmethodology (PDF, 123KB)(link is external).

Survey users should also be aware that the lists of English attractions included in the report only feature those that choose to participate and make their results public.

The Annual Survey of Visits to Visitor Attractions is an official statistic and is produced in adherence with the Code of Practice for Official Statistics (2009). You can find out more about what this means by visiting Official Statistics.

If you have any queries about the survey,get in touch. Results of the survey are published according to our release timetable.

2015 Headline results

RANK Most visited PAID attractions Most visited FREE attractions 
Name of attraction Number of Visitors in 2015 Name of attraction Number of Visitors in 2015

(E) = Estimate
1 Tower of London 2,785,249 British Museum 6,820,686
2 Westminster Abbey 1,664,850 National Gallery 5,908,254
3 Royal Botanic Gardens, Kew Gardens 1,622,821 Natural History Museum 5,284,023
4 St Paul’s Cathedral 1,609,325 Tate Modern 4,712,581
5 Chester Zoo 1,516,808 Brighton Pier 4,600,000 (E)
6 Windermere Lake Cruises, Bowness 1,482,899 Victoria and Albert Museum 3,888,374
7 Flamingo Land Theme Park and Zoo 1,470,828 Science Museum 3,356,212
8 Stonehenge 1,366,765 Alexandra Park and Palace 2,800,000 (E)
9 ZSL London Zoo 1,265,911 National Portrait Gallery 2,145,486
10 Drayton Manor Theme Park 1,210,141 British Library 1579570 (E)
11 Royal Academy of Arts 1,096,608 National Maritime Museum 1,358,964
12 RHS Garden Wisley 1,087,927 Tate Britain 1,284,519
13 Roman Baths 1,044,802 Imperial War Museum London 1,102,655
14 Colchester Zoo 964,050 MAC Birmingham 1,028,371
15 Eden Project 960,029 Birmingham Museum and Art Gallery 909,935
16 Canterbury Cathedral 957,355 Museum of London 872,978
17 Houses of Parliament 928,855 Ashmolean Museum 848,359
18 Tatton Park 875,000 Museums Sheffield: Millennium Gallery 764,639
19 Tower Bridge Exhibition 786,603 Horniman Museum and Gardens 758,868
20 Royal Observatory Greenwich 778,865 Durham Cathedral 755,000 (E)

 

The Research and Knowledge Exchange (RKE) Development Framework: Academic Publishing

Posted . Filed under Research.

dev_frameworkThe Research and Knowledge Exchange (RKE) Development Framework,  ‘Academic Publishing‘ pathway targets academics, experienced or new to academic publishing. Workshop titles include ‘Open Access, BRIAN and the Impact Module’, ‘Writing a good abstract’, ‘Dealing with editors’, ‘Writing an academic paper’, ‘Targeting high quality journals’, ‘Writing Academy’ and ‘How to update your Staff Profile Pages using BRIAN’.

We’ll be populating the the OD website with more information and the booking link over the coming weeks. We’ll also be providing a timetable of all events as soon as possible. In the meantime, updates will be posted on the BU Research Blog and the Faculty blogs.

New Research Paper Gonzalez, J., Parra-Lopez, E., Buhalis, D., 2017, The loyalty of young residents in an island tourism destination: An integrated model, Journal of Destination Marketing & Management (in Press)

Posted . Filed under News.

New Research Paper Gonzalez, J., Parra-Lopez, E., Buhalis, D., 2017, The loyalty of young residents in an island tourism destination: An integrated model, Journal of Destination Marketing & Management (in Press)

The loyalty of young residents in an island tourism destination

Abstract

This paper investigates the factors that influence the loyalty of young residents as tourists in their home destination in the context of domestic tourism. The interest in studying the loyalty of this particular population segment stems from their consumption potential, their influence, and for the triple role they can play as tourists in the destination, as residents in the destination and as collaborators with local tourism companies. The setting for this study is one of growing domestic tourism in a destination made up of islands, the Canary Islands (Spain). The importance of this kind of research for island destinations arises from the negative impacts of tourism that island destinations suffer more than others, often with negative repercussions on loyalty. This paper studies the role of tourism companies, the product, the place and the young residents themselves in the formation of loyalty.

staycation, familiarisation,

A sample of 678 young residents from the Canary Islands responded to an ad hoc questionnaire of 22 items. The descriptive analysis highlights that young residents value to varying degrees all the variables included in the model (tourism companies, place, product and tourist variables). The discriminant analysis shows that there are no significant differences in the perceptions of young residents according to gender, island of residence or the number of trips made within the destination, which confirms the generational nature of the study and the possibility of extrapolating the results. Using the causal model proposed, the formation of loyalty among young residents is explained. In this model, the variables related to the company and the product hardly influence loyalty formation among young residents when these variables are integrated into the same model with place variables (identity, attachment and familiarity). These variables initiate the chain of cause and effect that culminates in the formation of satisfaction and loyalty among tourists, relegating company and product variables to the background.

Keywords

  • Domestic tourism;
  • Young residents;
  • Tourist loyalty;
  • Familiarity;
  • Place attachment;
  • Place identity;
  • Tourist satisfaction

  • Highlights

    •The loyalty of young resident as tourists is analyzed in an internal tourism context
    •A model of loyalty formation is proposed that integrates variables related to tourism companies, to the tourist destination as a product, as well as variables relating tourists to the place and to tourists themselves.
    •Latent variables are generated related to the company and destination as a product comprising generally observed variables, which previously have been studied in isolation.
    •The variables of place (place identity, place attachment and familiarity) initiate the chain of direct and indirect effects involved in the formation of tourist loyalty.
    •The influence of place variables (place identity, place attachment and familiarity) in loyalty formation is greater than that of company-related variables and those of destination, when all variables are integrated into the same model.

Job for graduate at HAT Tourism Marketing http://hatmarketing.com/

Posted . Filed under Alumni News, Featured, Student Experience.

 

Job at HAT Tourism Marketing HAT Tourism Marketing

Position Title: Account Coordinator
Reports To: Managing Director
Department: Sales and Marketing
Location: based in Tolworth, (near Kingston).    

Interested applicants should apply direct sending their c.v. and covering letter to the MD, Kevin Brett kevin@hatmarketing.com 

Main Tasks:

To support sales and marketing activity on behalf of assigned client accounts, as well as providing sales and marketing support to line manager and/or Managing Director, to raise our client(s) profile and ensure the maximum sales potential is realised.

 

Key Responsibilities:

  • Ensure that efficient and effective processes are implemented and followed through including management of tour operator contracts, client assets and keeping documents up to date
  • Ensure web audits are conducted frequently on behalf of each of the appointed client accounts.
  • Execute specific sales follow up on behalf of the sales team for specific sales calls, meetings and /or trade shows.
  • Handle trade and consumer enquiries (via email, telephone and fax).
  • Assist with preparation and dispatch of savings cards to tour operator clients
  • Maintain accurate and most up to date records and documents in HAT’s central Dropbox folders
  • Maintain the HAT travel trade database.
  • Maintain and update information on www.hatmarketing.com
  • Maintain and update information on www.attractionscollection.com
  • Maintain and update rich content on the HAT Resources portal
  • Maintain, update and communicate the Travel Trade Concessions Programme to the travel industry and maintain “deals” with HAT clients
  • Daily social media posts and ongoing social media strategy
  • Support the PR Director with specific media relations needs
  • Prepare and send the HAT Chat monthly newsletter to trade partners
  • Prepare and send monthly market updates to HAT clients
  • Preparation and delivery of client product training to tour operator call centres and sales offices
  • Assist with organising, and attending, sales missions, trade shows, fam trips, research groups, trade training seminars, workshops and events
  • Assist with appointment setting for sales missions and trade shows
  • Responsible for all day to day administrative tasks including sales statistics analysis, website monitoring and the preparation of marketing documents and plans.
  • Keep abreast of the client(s) business by reading and researching market data, product profiles etc.

 

Key Skills and Knowledge:

  • Qualification to degree level ideally with a relevant sales and marketing qualification
  • A minimum of 6 months sales and marketing experience
  • Ideally previous experience of working within the travel and tourism industry
  • A thorough understanding of the work of the Company
  • Outstanding written and verbal communication skills
  • Ability to work to strict deadlines and capable of managing and prioritizing their workload
  • Ability to work and thrive in a multi tasked and fast paced environment on their own and within a team
  • Proficiency in MS Word, Excel, PowerPoint, Publisher and Outlook
  • Flexible approach and a can-do attitude essential
  • Analytical and methodical approach

 

Critical Competencies:

  • Relationship building: Builds effective relationships through positive communication that motivates and influences others. Is honest and trustworthy, a valued team member and actively involved in achieving team objectives.
  • Technical competence: Uses technical / job knowledge and experience, incorporating functional skills and broad based business knowledge, to meet and exceed job requirements / customer expectations.
  • Customer focus: Passionately meets or exceeds customer expectations.       Enters the customer’s world through listening and understanding. Nurtures relationships by recognising and delivering on customer needs and opinions.
  • Innovation: Embraces creativity, innovation and is open to new ideas. Innovates to improve current working practices / products / technologies to provide business opportunities.

Join us on events organised by the Department of Tourism and Hospitality Bournemouth University

Posted . Filed under News.

Join us on events organised by the Department of Tourism and Hospitality Bournemouth University

Wednesday 21st September Bournemouth Tourism Awards Launch (To be confirmed) 17:00-20:00

6th Workshop on Tourism Management and Related Issues 
Krakow Poland 22-23 September 2016
http://www.eiasm.org/frontoffice/event_announcement.asp?event_id=1181

Krakow

Bournemouth Coastal Bid http://coastalbid.co.uk/ Meeting Wednesday 5th October 12:00-17:00 (to be confirmed) 

Tourism Management Institute Annual Convention 2016 ‘TMI Annual Convention’ –

Bournemouth, 11-12th October 2016 http://www.tmi.org.uk/event/11/tmi-annual-convention-2016.htm 

TMI-accreditations-course search

2nd November Dorset Tourism Summit 10:00-18:00 (to be confirmed)

7th-9th November World Travel Market – Travel Trade Show – WTM London

Co-creating the future of tourism, University of Aveiro, Portugal May 17th – 19th, 2017
https://www.ua.pt/invtur/

invtur

INVTUR2019

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