NEW RESEARCH PAPER PUBLISHED Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733 Senior tourists have their own travel behaviors and preferences and require specific resources from the tourism industry and the broader society. This study adopts customer-dominant… Read more » about Fan, X. F.; Buhalis, D., Fragkaki, E., Tsai, YR, 2024, Achieving Senior Tourists’ Active Aging through Value Co–creation: A Customer-Dominant Logic Perspective, Journal of Travel Research. https://doi.org/10.1177/00472875231214733
Posts By: Dimitrios Buhalis
Professor Dimitrios Buhalis has recently published a new service robots research paper based on a global survey in the hospitality industry
Professor Dimitrios Buhalis has recently published a new service robots research paper based on a global survey in the hospitality industry Pizam, A., Ozturk, A.B., Hacikara, A., Zhang, T., Balderas-Cejudo, A., Buhalis, D., Fuchs, G., Hara, T., Vieira de Souza Meira, J., García Revilla, R., Sethi, D., Shen, Y. and State, O. (2024), The role… Read more » about Professor Dimitrios Buhalis has recently published a new service robots research paper based on a global survey in the hospitality industry
Professor Dimitrios Buhalis was the distinguished recipient of the GREAT SEA AWARD 2023 – Research in Innovative Sustainable Tourism Solutions at the Mediterranean Tourism Awards.
Professor Dimitrios Buhalis was the distinguished recipient of the GREAT SEA AWARD 2023 – Research in Innovative Sustainable Tourism Solutions at the Mediterranean Tourism Awards. This prestigious award, organized by the Mediterranean Tourism Foundation in Malta, was conferred upon by His Excellency, the President of Malta, George Vella, during a ceremony at the Mediterranean Conference Centre… Read more » about Professor Dimitrios Buhalis was the distinguished recipient of the GREAT SEA AWARD 2023 – Research in Innovative Sustainable Tourism Solutions at the Mediterranean Tourism Awards.
MSc in European Tourism Management Alumni returns home to Bournemouth University 30 years after graduation
MSc in European Tourism Management Alumni returns home to Bournemouth University 30 years after graduation on Saturday 7th October 2023. The European Tourism Management course was very unique. Students coming from Universities in France, Germany, Spain and UK had their introduction first month in Bournemouth together at the Bournemouth University student village. Then they spent… Read more » about MSc in European Tourism Management Alumni returns home to Bournemouth University 30 years after graduation
Professor Dimitrios Buhalis has recently published two new research articles
Professor Dimitrios Buhalis has recently published two new research articles Assiouras, I., Vallström, N., Skourtis, G., Buhalis, D., 2024 Exploring how communication leads to value co-creation, value co-destruction and value no-creation during service mega-disruptions, Current Issues in Tourism http://dx.doi.org/10.1080/13683500.2023.2259055 ABSTRACT This study investigates the principles and the factors influencing interaction for resource integration during service… Read more » about Professor Dimitrios Buhalis has recently published two new research articles
Artificial Intelligence’s impact on Hospitality and Tourism Marketing: Exploring key themes and addressing challenges,
NEW ARTIFICIAL INTELLIGENCE ARTICLE PUBLISHED Bulchand-Gidumal, J., William, E., O’Connor, P., Buhalis, D., 2023, Artificial Intelligence’s impact on Hospitality and Tourism Marketing: Exploring key themes and addressing challenges, Current Issues in Tourism, https://doi.org/10.1080/13683500.2023.2229480. ABSTRACT Understanding how Artificial Intelligence (AI) impacts organizational functions supports stakeholders to prepare accordingly and profit from these developments. Adopting a grounded theory approach,… Read more » about Artificial Intelligence’s impact on Hospitality and Tourism Marketing: Exploring key themes and addressing challenges,
“CSR influence on job performance: the roles of psychological needs fulfillment and organizational identification among tourism firms”,
New Research Publication: Guo, Q., Shen, H., Fan, D.X.F. and Buhalis, D. (2023), “CSR influence on job performance: the roles of psychological needs fulfillment and organizational identification among tourism firms”, International Journal of Contemporary Hospitality Management, Vol.35. https://doi.org/10.1108/IJCHM-09-2022-1180 Abstract This research paper aims to explore whether and how perceived corporate social responsibility (CSR) influences employee-associated… Read more » about “CSR influence on job performance: the roles of psychological needs fulfillment and organizational identification among tourism firms”,
Customer incivility for frontline employees
New research just published Boukis, A., Koritos, C., Papastathopoulos, A., Buhalis, D., 2023, Customer incivility for frontline employees, Annals of Tourism Research, Volume 100, May 2023, 103555 https://doi.org/10.1016/j.annals.2023.103555 OPEN ACCESS Abstract This work proposes identity theory as a novel theoretical lens for understanding frontline employees’ responses to customer incivility in tourism and hospitality. We advance… Read more » about Customer incivility for frontline employees
Traveling with pets: designing hospitality services for pet owners/parents and hotel guests,
Are you a PET / DOG PARENT ? New research paper on TRAVELING WITH PETS Buhalis, D. and Chan, J. (2023), Traveling with pets: designing hospitality services for pet owners/parents and hotel guests, International Journal of Contemporary Hospitality Management, Vol.34. https://doi.org/10.1108/IJCHM-10-2022-1192 #pets #dogs #travel #tourism #hotel #hospitality #marketing #management #consumerbehaviour #service #HongKong Pet-friendly hotels are… Read more » about Traveling with pets: designing hospitality services for pet owners/parents and hotel guests,
Professor Buhalis contributes to cutting edge paper on ChatGPT: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy
Professor Dimitrios Buhalis contributes on the Impact of ChatGPT to tourism marketing CUTTING EDGE PAPER ON ChatGPT with key colleagues and examples from KALAMATA and BOURNEMOUTH 🙂 “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy International Journal of Information Management, Vol…. Read more » about Professor Buhalis contributes to cutting edge paper on ChatGPT: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy