Bournemouth University Hospitality Conference 2017 The Savoy Hotel London

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Bournemouth University Hospitality Conference 2017
The Savoy Hotel London – Friday 3rd February 2017

‘Achieving commercial excellence: refining your growth strategy’

Organised by Simon Thomas – By invitation only 

10:00                          Arrival and Refreshments

10:20                         Introduction and Welcome
                                   Prof Dimitrios Buhalis Head of Department for Tourism and Hospitality, BU
Simon Thomas Industry Engagement lead BU

Theme: Strategic Excellence in Hospitality BU Chair: Richard Ward

10.25                         Excellence and Strategy
                                   Stephen Cassidy Senior Vice President Hilton Worldwide

10:55                         ‘Creating the Perfect Service Culture’
Philip Barnes Managing Director, The Savoy

11:20                          ‘Lusso – The birth of a brand & achieving commercial excellence’
                                   Paul Hurren Managing Director, Lusso Catering

11:50                          LUNCH

Theme: Profitability and Growth in Hospitality BU Chair: Dr Charalampos Giousmpasoglou

12:50                          Revenue Management Advancements
                                   Michael McCartan Managing Director, Duetto

13:15                          ‘The serviced apartment sector is booming’
                                    James Foice FIH Chief executive, Association of Serviced Apartment Providers


13:40                        ‘Hospitality and Tourism – Key policy issues in the age of Brexit’
                                   Vernon Hunte Government Affairs Director, British Hospitality Association

14.05                          Break and refreshments

Question Time panel discussion BH Chair: Dr. Evangelia Marinakou, Dr. Hanaa Osman & Philippa Hudson

14:20                          Chair: Peter Ducker FIH – Chief Executive, Institute of Hospitality
Panel:  Kate Levin – General Manager, The Capital Hotel & Levin Hotel
                                   Emma Jayne – Director of Human Resources, The Savoy
                                   Derek Gammage – Chairman EMEA, CBRE Hotels Limited
                                   Philip Shepherd – Partner at PWC

15:30                          Break and refreshments

Theme: Networking with Bournemouth University Alumni and members of the Hospitality Industry

15:45                          BU Facilitator: Crispin Farbrother

16:30                          Summary and closing remarks

                                    Peter Ducker FIH Chief Executive, Institute of Hospitality
  Simon Thomas BU 

16.45                          End of day

17:00                          Coaches depart back to Bournemouth

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