Smart Tourism and Agile Destination Management

Smart systems take advantage of interconnectivity and interoperability of integrated technologies to reengineer processes and data in order to produce innovative services, products and procedures towards maximising value for all stakeholders. Smartness reengineers economies and industries, and shapes products, actions, processes and services in real-time. Agility engages different stakeholders simultaneously to optimise the collective performance and competitiveness and generate benefits for all involved in the value system. To achieve that, smart systems use innovative robust technology, the Internet of everything, cloud computing, big data, advanced data analytics, and a robust and ever expanding communications infrastructure.

Based on Smart Cities research and methodologies, a Smart Tourism Destination successfully implements smartness and agility to ensure that everybody is interconnected and processes are integrated towards value generation, through dynamic co-creation, sustainable resources and dynamic personalisation and adaptation to context. All suppliers and intermediaries, the public sector, as well as consumers and various interested parties are networked, dynamically co-producing value for everybody interconnected in the ecosystem.

Preliminary programme:

10:00-10:30 Registration
10:30-12:00 Smartness and agility : technology towards a connected world
12:00-13:00 Break
13:00-14:30 Smart Business and agile innovations
14:30-15:00 Break
15:30-16:30 Smart Destinations and building agile ecosystems
16:30-17:00 Smart Futures and conclusions