Trust Deficit: causes and remedies for businesses
Today we live in a post-truth era with businesses being exposed to numerous crisis events as well as dealing with cynical consumers. We will be discussing the realities of consumer cynicism in this post-truth world and looking at the causes of trust damage in this session. You can also join us for our masterclass on trust repair after this session (separate booking required).
Event organised by: Elvira Bolat, Julie Robson, Samreen Ashraf