Over the past few years, the Centre for Cognitive Science (Freiburg University, Germany) and the Wayfinding Lab (Bournemouth University, UK) have been involved in Consultancy work for Frankfurt Airport (Europe’s second largest hub, after Heathrow) to improve the signage system at a couple of critical transfer locations.
Results from the studies have been presented at the following international conferences and Fraport has changed the signage system at a number of locations in the Frankfurt Airport:
- Büchner, S., J. Wiener, C. Hölscher (2012). Methodological Triangulation to Assess Sign Placement. Proceedings of the 2012 Symposium on Eye-Tracking Research & Applications
- Büchner, S., Hölscher, C., Eckart, P., Hilpert, B., and Wiener, J. (2010). Evaluation of Signs using Eye-Tracking. Presented at EDRA41, Washington, DC