{"id":4333,"date":"2017-07-09T18:11:00","date_gmt":"2017-07-09T18:11:00","guid":{"rendered":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/?p=4333"},"modified":"2017-07-09T10:12:05","modified_gmt":"2017-07-09T10:12:05","slug":"smart-tourism-and-agile-destination-management-bournemouth-university-festival-of-learning-tuesday-11-july-2017-1000-1700","status":"publish","type":"post","link":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/2017\/07\/09\/smart-tourism-and-agile-destination-management-bournemouth-university-festival-of-learning-tuesday-11-july-2017-1000-1700\/","title":{"rendered":"Smart Tourism and Agile Destination Management, Bournemouth University Festival of Learning Tuesday 11 July 2017 10:00 \u2013 17:00"},"content":{"rendered":"<p><a href=\"https:\/\/microsites.bournemouth.ac.uk\/festival-of-learning\/?utm_source=Bournemouth%20University%20General&amp;utm_medium=email&amp;utm_campaign=8176112_Festival%20of%20Learning%202017%20-%20Save%20the%20date&amp;utm_content=FoL2017&amp;dm_i=8TY%2C4V8Q8%2C3FS07E%2CIEU7I%2C1\"><b>Bournemouth University Festival of Learning 2017<\/b><\/a><\/p>\n<p><b>Smart Tourism and Agile Destination Management<\/b><\/p>\n<p><a href=\"https:\/\/smart-tourism-and-agile-destination-management.eventbrite.co.uk\/\"><b>https:\/\/smart-tourism-and-agile-destination-management.eventbrite.co.uk<\/b><\/a><\/p>\n<p><b>Bookings on\u00a0<a href=\"https:\/\/www.ticketsource.co.uk\/date\/366208\">https:\/\/www.ticketsource.co.uk\/date\/366208<\/a><\/b><\/p>\n<p><a href=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2017\/06\/FoL-e1497873154108.png\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-4313 alignleft\" src=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2017\/06\/FoL-e1497873154108.png\" alt=\"\" width=\"304\" height=\"162\" \/><\/a><br \/>\neTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB<\/p>\n<p>The internet of things, big data, wearable technology and augmented reality are just a handful of the technological innovations driving change in our business and personal lives. To stay competitive, the tourism industry needs to understand, respond and harness these opportunities. Research from BU into Smart Tourism destinations can help organisations to take advantage of new developments and strengthen both their strategies and competitiveness.<\/p>\n<p>Smart systems take advantage of interconnectivity and interoperability of integrated technologies to reengineer processes and data in order to produce innovative services, products and procedures towards maximising value for all stakeholders. Smartness reengineers economies and industries, and shapes products, actions, processes and services in real-time. Agility engages different stakeholders simultaneously to optimise the collective performance and competitiveness and generate benefits for all involved in the value system. To achieve that, smart systems use innovative robust technology, the Internet of everything, cloud computing, big data, advanced data analytics, and a robust and ever expanding communications infrastructure.<\/p>\n<p>Based on Smart Cities research and methodologies, a Smart Tourism Destination successfully implements smartness and agility to ensure that everybody is interconnected and processes are integrated towards value generation, through dynamic co-creation, sustainable resources and dynamic personalisation and adaptation to context. All suppliers and intermediaries, the public sector, as well as consumers and various interested parties are networked, dynamically co-producing value for everybody interconnected in the ecosystem.<\/p>\n<p><b>Smart Tourism and Agile Destination Management<\/b><\/p>\n<p>Tuesday 11 July 2017 10:00 \u2013 17:00<br \/>\neTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB<\/p>\n<p>09:30-10:00 Registration<\/p>\n<p><b>10:00-10:30 Welcome and Smartness and Agility in Tourism\u00a0<\/b><br \/>\nProfessor Dimitrios Buhalis Head of\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/tourism\">Department Tourism and Hospitality<\/a>\u00a0and Director\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/etourismlab\/\">eTourismLab<\/a><\/p>\n<p><b>10:30-12:00 Smartness and agility : technology towards a connected world<\/b><\/p>\n<p>Dimitrios Buhalis and Bournemouth University eTourism Lab showcase<\/p>\n<p>Malvika Nighojkar\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/etourismlab\/\">eTourismLab<\/a>\u00a0Smart Tourism: Case Study of Bournemouth<\/p>\n<p>Yeyen Sinatra\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/etourismlab\/\">eTourismLab<\/a>\u00a0Real time tourism and cocreation<\/p>\n<p>Sharon Nyangwe\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/etourismlab\/\">eTourismLab<\/a>\u00a0Branding transformation through cocreation<\/p>\n<p>Ruth Spencer, Manager Creative &amp; Digital, Bournemouth Borough Council\u00a0Digital Transformation in Bournemouth<\/p>\n<p>Sam Merrick, Digital &amp; Social Media Consultant, Social Media Strategy for Bournemouth as a Destination<\/p>\n<p>12:00-13:00 Break<\/p>\n<p><b>13:00-14:30 Smart Business and agile innovations \u2013 Best practice case studies and business requirements<\/b><\/p>\n<p>John Marsh\u00a0<a href=\"http:\/\/oceana-collection.com\/\">Oceana Hotels<\/a><\/p>\n<p>Mark Cribb and Matt Lawrence,\u00a0<a href=\"https:\/\/urbanguild.co.uk\/\">Urban Guild<\/a><\/p>\n<p>Andy Lennox\u00a0<a href=\"http:\/\/www.koh-thai.co.uk\/\">Koh Thai<\/a><\/p>\n<p>Peter Collett,\u00a0<a href=\"http:\/\/www.rockreef.co.uk\/bournemouth-pier-new\/\">Bournemouth Pier and RockReef<\/a><\/p>\n<p>Sarah Luiz\u00a0<a href=\"https:\/\/aruba-bournemouth.co.uk\/\">Aruba<\/a>\u00a0and\u00a0<a href=\"https:\/\/west-beach.co.uk\/\">WestBeach<\/a><\/p>\n<p>14:30-15:00 Break<\/p>\n<p><b>15:30-16:30 Smart Destinations and building agile ecosystems<\/b><\/p>\n<p>Nikolaos Maniatis\u00a0<a href=\"http:\/\/iamcatobot.me\/\">The Cato Bot Company,<\/a>\u00a0Chatty Opportunities in Tourism: text and voice chat bots<\/p>\n<p>Tom Quay, Director,\u00a0<a href=\"https:\/\/www.discoverpassenger.com\/\">Passenger Technology Group (PTG)<\/a>, Building a Smart Resort &#8211; lessons from Blackpool<\/p>\n<p>Nicola Goode,\u00a0<a href=\"http:\/\/www.bournemouth.co.uk\/\">Bournemouth Tourism<\/a>\u00a0&#8211; Smart Bournemouth<\/p>\n<p>Jean Mark Flambert Vice President Sales and Marketing UK and Europe at Antigua and Barbuda Tourism Authority<br \/>\n<b>16:30-17:00 Smart Futures, ways forward and conclusions<\/b><\/p>\n<p>Professor Dimitrios Buhalis Head of\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/tourism\">Department Tourism and Hospitality<\/a>\u00a0and Director\u00a0<a href=\"http:\/\/www.bournemouth.ac.uk\/etourismlab\/\">eTourismLab<\/a><\/p>\n<p><a href=\"https:\/\/microsites.bournemouth.ac.uk\/festival-of-learning\/?utm_source=Bournemouth%20University%20General&amp;utm_medium=email&amp;utm_campaign=8176112_Festival%20of%20Learning%202017%20-%20Save%20the%20date&amp;utm_content=FoL2017&amp;dm_i=8TY%2C4V8Q8%2C3FS07E%2CIEU7I%2C1\"><b>Bournemouth University Festival of Learning 2017<\/b><\/a><\/p>\n<p><b>Smart Tourism and Agile Destination Management<\/b><\/p>\n<p><a href=\"https:\/\/smart-tourism-and-agile-destination-management.eventbrite.co.uk\/\"><b>https:\/\/smart-tourism-and-agile-destination-management.eventbrite.co.uk<\/b><\/a><\/p>\n<p><b>Bookings on\u00a0<a href=\"https:\/\/www.ticketsource.co.uk\/date\/366208\">https:\/\/www.ticketsource.co.uk\/date\/366208<\/a><\/b><\/p>\n<p>Tuesday 11 July 2017 10:00 \u2013 17:00<br \/>\neTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bournemouth University Festival of Learning 2017 Smart Tourism and Agile Destination Management https:\/\/smart-tourism-and-agile-destination-management.eventbrite.co.uk Bookings on\u00a0https:\/\/www.ticketsource.co.uk\/date\/366208 eTourismLab, Bournemouth University, Share Lecture Theatre, Talbot Campus, BH12 5BB The internet of things, big data, wearable technology and augmented reality are just a handful of the technological innovations driving change in our business and personal lives. To stay competitive,&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/2017\/07\/09\/smart-tourism-and-agile-destination-management-bournemouth-university-festival-of-learning-tuesday-11-july-2017-1000-1700\/\">Read more &raquo;<span class=\"sr-only\"> about Smart Tourism and Agile Destination Management, Bournemouth University Festival of Learning Tuesday 11 July 2017 10:00 \u2013 17:00<\/span><\/a><\/p>\n","protected":false},"author":327,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"categories":[436,5,7,8],"tags":[],"class_list":["post-4333","post","type-post","status-publish","format-standard","hentry","category-alumni-news","category-guest-speakers","category-research","category-student-experience"],"acf":[],"_links":{"self":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts\/4333","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/users\/327"}],"replies":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/comments?post=4333"}],"version-history":[{"count":1,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts\/4333\/revisions"}],"predecessor-version":[{"id":4334,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts\/4333\/revisions\/4334"}],"wp:attachment":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/media?parent=4333"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/categories?post=4333"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/tags?post=4333"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}