{"id":4057,"date":"2017-01-19T08:19:44","date_gmt":"2017-01-19T08:19:44","guid":{"rendered":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/?p=4057"},"modified":"2017-01-19T08:20:22","modified_gmt":"2017-01-19T08:20:22","slug":"hospitalityconference","status":"publish","type":"post","link":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/2017\/01\/19\/hospitalityconference\/","title":{"rendered":"Bournemouth University Hospitality Conference 2017 The Savoy Hotel London"},"content":{"rendered":"<a href=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2016\/03\/Bournemouth_University_logo.svg_.png\" rel=\"attachment wp-att-2904\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-2904\" src=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2016\/03\/Bournemouth_University_logo.svg_.png\" alt=\"Bournemouth_University_logo.svg\" width=\"246\" height=\"260\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2016\/03\/Bournemouth_University_logo.svg_.png 455w, https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2016\/03\/Bournemouth_University_logo.svg_-284x300.png 284w\" sizes=\"auto, (max-width: 246px) 100vw, 246px\" \/><\/a><a href=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2016\/04\/The-Savoy-0-e1484336655461.jpg\" rel=\"attachment wp-att-4034\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-4034\" src=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/files\/2016\/04\/The-Savoy-0-e1484336655461.jpg\" alt=\"The-Savoy-0\" width=\"323\" height=\"256\" \/><\/a>\n<p><strong>Bournemouth University Hospitality Conference 2017<br \/>\nThe Savoy Hotel London \u2013 Friday 3<sup>rd<\/sup> February 2017<\/strong><\/p>\n<p><strong>\u2018Achieving commercial excellence: refining your growth strategy\u2019<\/strong><\/p>\n<p><strong>Organised by Simon Thomas &#8211; By invitation only\u00a0<\/strong><\/p>\n<p><strong>10:00<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>Arrival and Refreshments<\/em><\/p>\n<p><strong>10:20<\/strong>\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<strong>Introduction and Welcome<br \/>\n<\/strong><strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Prof Dimitrios Buhalis <\/strong>Head of Department for Tourism and Hospitality, BU<br \/>\n<strong>Simon Thomas <\/strong>Industry Engagement lead BU<\/p>\n<p><strong>Theme: Strategic Excellence in Hospitality BU Chair: Richard Ward<\/strong><\/p>\n<p><strong>10.25<\/strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Excellence and Strategy<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Stephen Cassidy <\/strong>Senior Vice President Hilton Worldwide<\/p>\n<p><strong>10:55<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u2018Creating the Perfect Service Culture\u2019<br \/>\n<strong>Philip Barnes <\/strong>Managing Director, The Savoy<\/p>\n<p><strong>11:20<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u2018Lusso \u2013 The birth of a brand &amp; achieving commercial excellence\u2019<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Paul Hurren <\/strong>Managing Director, Lusso Catering<\/p>\n<p><strong>11:50<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>LUNCH<\/em><\/p>\n<p><strong>Theme: Profitability and Growth in Hospitality BU Chair: Dr Charalampos Giousmpasoglou<\/strong><\/p>\n<p><strong>12:50<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Revenue Management Advancements<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Michael McCartan <\/strong>Managing Director, Duetto<\/p>\n<p><strong>13:15<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u2018The serviced apartment sector is booming\u2019<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 James Foice FIH <\/strong>Chief executive, Association of Serviced Apartment Providers<\/p>\n<p><em><br \/>\n<\/em><strong>13:40<\/strong> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u2018Hospitality and Tourism \u2013 Key policy issues in the age of Brexit\u2019<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Vernon Hunte <\/strong>Government Affairs Director, British Hospitality Association<\/p>\n<p><strong>14.05\u00a0 <\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>Break and refreshments<\/em><\/p>\n<p><strong>Question Time panel discussion BH Chair: Dr. Evangelia Marinakou, Dr. Hanaa Osman &amp; Philippa Hudson<\/strong><\/p>\n<p><strong>14:20<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>Chair: <\/em><strong>Peter Ducker FIH \u2013 <\/strong>Chief Executive, Institute of Hospitality<br \/>\n<em>Panel:<\/em>\u00a0 <strong>Kate Levin<\/strong> \u2013 General Manager, The Capital Hotel &amp; Levin Hotel<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Emma Jayne \u2013 <\/strong>Director of Human Resources, The Savoy<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Derek Gammage<\/strong> \u2013 Chairman EMEA, CBRE Hotels Limited<br \/>\n<strong>\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Philip Shepherd <\/strong>\u2013 Partner at PWC<\/p>\n<p><strong>15:30<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>Break and refreshments<\/em><\/p>\n<p><strong>Theme: Networking with Bournemouth University Alumni and members of the Hospitality Industry<\/strong><\/p>\n<p><strong>15:45\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 BU Facilitator:<\/strong> <strong>Crispin Farbrother<\/strong><\/p>\n<p><strong>16:30<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <strong>Summary and closing remarks<\/strong><\/p>\n<p><strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><strong>Peter Ducker FIH <\/strong>Chief Executive, Institute of Hospitality<br \/>\n<strong>\u00a0 Simon Thomas BU\u00a0<\/strong><\/p>\n<p><strong>16.45<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/em><em>End of day<\/em><\/p>\n<p><strong>17:00<\/strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <em>Coaches depart back to Bournemouth<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bournemouth University Hospitality Conference 2017 The Savoy Hotel London \u2013 Friday 3rd February 2017 \u2018Achieving commercial excellence: refining your growth strategy\u2019 Organised by Simon Thomas &#8211; By invitation only\u00a0 10:00\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Arrival and Refreshments 10:20\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Introduction and Welcome \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0Prof&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/microsites.bournemouth.ac.uk\/tourism\/2017\/01\/19\/hospitalityconference\/\">Read more &raquo;<span class=\"sr-only\"> about Bournemouth University Hospitality Conference 2017 The Savoy Hotel London<\/span><\/a><\/p>\n","protected":false},"author":327,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"ngg_post_thumbnail":0,"footnotes":""},"categories":[436,255,8],"tags":[392,24,390],"class_list":["post-4057","post","type-post","status-publish","format-standard","hentry","category-alumni-news","category-featured","category-student-experience","tag-buhospitality","tag-bournemouth-university","tag-hospitality"],"acf":[],"_links":{"self":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts\/4057","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/users\/327"}],"replies":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/comments?post=4057"}],"version-history":[{"count":1,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts\/4057\/revisions"}],"predecessor-version":[{"id":4058,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/posts\/4057\/revisions\/4058"}],"wp:attachment":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/media?parent=4057"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/categories?post=4057"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/tourism\/wp-json\/wp\/v2\/tags?post=4057"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}