{"id":11586,"date":"2020-09-24T15:30:12","date_gmt":"2020-09-24T15:30:12","guid":{"rendered":"https:\/\/microsites.bournemouth.ac.uk\/flie\/?p=11586"},"modified":"2020-09-28T08:32:54","modified_gmt":"2020-09-28T08:32:54","slug":"important-update-on-student-remote-computer-access","status":"publish","type":"post","link":"https:\/\/microsites.bournemouth.ac.uk\/flie\/2020\/09\/24\/important-update-on-student-remote-computer-access\/","title":{"rendered":"IT solutions for students to connect to a BU computer remotely"},"content":{"rendered":"<p>IT Services has been working hard to deliver a number of digital solutions to support students in studying remotely. This includes various\u00a0<a href=\"https:\/\/intranetsp.bournemouth.ac.uk\/documentsrep\/How%20to%20connect%20to%20the%20Uni%20(Students%20guide).pdf\">options for connecting to the university<\/a>\u00a0to use the applications and software available on BU computers \u2013 both for timetabled online sessions, and for self-study.<\/p>\n<p>If students need access to a BU computer or software as part of a teaching session, please see a short summary of the various solutions available from Monday 28 September below. If computers are not usually used as part of your teaching, then students will be able to access what they need from the\u00a0<a href=\"https:\/\/www.bournemouth.ac.uk\/students\/log-services\">quick links and log-in services page<\/a>.\u00a0 Please also make them aware of the\u00a0<a href=\"https:\/\/www.bournemouth.ac.uk\/students\/learning\/it-information\">IT pages<\/a>\u00a0on the Student Portal for general IT information.<\/p>\n<p><strong>Solutions available to students for connecting to a BU computer:<\/strong><\/p>\n<ul>\n<li><strong>VMWare Horizon<\/strong>\u00a0\u2013\u00a0 This provides access to different &#8216;pools&#8217; of computers on campus including a standard BU Windows desktop where students can access AppsAnywhere, or if needed, a high-powered BU Windows Workstation desktop (please only direct students to this &#8216;pool&#8217; if you would normally be delivering your teaching from these computers).<\/li>\n<li><strong>Leostream (through NoMachine)\u00a0<\/strong>\u2013 This will provide access either to a BU standard Mac desktop or if needed, a high-powered BU Mac Workstation desktop or a BU Linux Workstation desktop.<\/li>\n<\/ul>\n<p>We have developed\u00a0<a href=\"https:\/\/intranetsp.bournemouth.ac.uk\/documentsrep\/Remote%20Access%20User%20Guide.docx?Web=1\">a remote access user guide<\/a>\u00a0covering Horizon and Leostream (through NoMachine) to help you and your students.<\/p>\n<p>A\u00a0<a href=\"https:\/\/timetable.bournemouth.ac.uk\/RemoteAccessLookup\">programme &#8216;look-up tool&#8217;<\/a>\u00a0has also been developed for students to direct them to the most appropriate solutions for their programme (e.g. if your programme uses Mac and Windows devices, they will be shown links to download both the Leostream (through NoMachine) and Horizon applications. If students need to use different computers for different teaching sessions, please advise them in advance of the timetabled session which type of computer to select so they can download the relevant application.<\/p>\n<p>Details on the computers that are available to students for teaching sessions and for self-managed study, as well as detail of which \u2018pools\u2019 of computers students should connect to remotely can be found on the\u00a0<a href=\"https:\/\/intranetsp.bournemouth.ac.uk\/documentsrep\/Computers%20for%20Teaching.docx?Web=1\">Staff Intranet<\/a>.<\/p>\n<ul>\n<li><strong>VPN (Virtual private network)<\/strong>\u00a0\u2013 If students have an appropriate computer, they can request a VPN account through the IT Service Desk. This provides access to on-campus resources, such as the\u00a0Renderfarm\u00a0and license servers, but uses the computer power of the user\u2019s personal computer to do it. Windows users can also access most AppsAnywhere apps as if they were on campus.<\/li>\n<\/ul>\n<p>We have developed\u00a0<a href=\"https:\/\/intranetsp.bournemouth.ac.uk\/documentsrep\/VPN%20-%20Student%20User%20Guide.docx?Web=1\">a VPN user guide<\/a>\u00a0to help students connect to the BU VPN.<\/p>\n<p>IT Services has tested these solutions\u00a0however it is important\u00a0academic staff and students\u00a0also test the solutions\u00a0to ensure users can connect to and use these various services. If you have been contacted about this testing, we would greatly appreciate your participation and ask that you complete it within the specified timeframe and report back on what you have tested, and the type of device you completed your testing from.<\/p>\n<p class=\"paragraph\"><strong>Students booking study spaces and computers on campus<\/strong><\/p>\n<p class=\"paragraph\">Students\u00a0can\u00a0come onto campus to use a BU\u00a0computer,\u00a0however this should be booked in advance.\u00a0IT Services has\u00a0implemented the\u00a0<a href=\"https:\/\/mypcbooking.bournemouth.ac.uk\/cire\/login.aspx\">MyPC\u00a0booking system<\/a>\u00a0for students to book Open Access\u00a0Centre\u00a0and EBC computers, and we have a developed a\u00a0<a href=\"https:\/\/intranetsp.bournemouth.ac.uk\/documentsrep\/MyPC%20User%20Guide.docx?Web=1\">MyPC user guide<\/a>\u00a0to help them use this system.\u00a0Library spaces\u00a0can now also be booked\u00a0via\u00a0Libcal.\u00a0Find out more about these booking solutions\u00a0<a href=\"https:\/\/www.bournemouth.ac.uk\/news\/2020-09-18\/booking-study-spaces-computers-campus\">on the student portal<\/a>.\u00a0The Laptop Loan service is now available from the Sir Michael Cobham Library. The Laptop Loans service from the Student Centre and Bournemouth House Library will be available in due course.<strong>\u00a0<\/strong><\/p>\n<p><strong>Next steps<\/strong><\/p>\n<p>We plan on communicating the\u00a0<a href=\"https:\/\/intranetsp.bournemouth.ac.uk\/documentsrep\/How%20to%20connect%20to%20the%20Uni%20(Students%20guide).pdf\">flowchart<\/a>, and the various solutions and their user guides to students from Monday morning.<\/p>\n<p>As these solutions are available so close to the start of teaching, please do bear with the IT team, who are working hard to make sure you have the resources you need in time for your teaching sessions. Over the coming weeks we will continue to work with you to\u00a0make\u00a0the\u00a0necessary refinements to these solutions and their support materials.\u00a0<a href=\"https:\/\/staffintranet.bournemouth.ac.uk\/news\/news\/thismonth\/itsupportforstartofterm.php\">The IT Service Desk are available to assist you<\/a>\u00a0with any IT queries, and we ask that you report any issues you encounter so that we can quickly work towards a resolution.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>IT Services has been working hard to deliver a number of digital solutions to support students in studying remotely. This includes various\u00a0options for connecting to the university\u00a0to use the applications and software available on BU computers \u2013 both for timetabled online sessions, and for self-study. If students need access to a BU computer or software&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/microsites.bournemouth.ac.uk\/flie\/2020\/09\/24\/important-update-on-student-remote-computer-access\/\">Read more &raquo;<span class=\"sr-only\"> about IT solutions for students to connect to a BU computer remotely<\/span><\/a><\/p>\n","protected":false},"author":514,"featured_media":11276,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-11586","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"_links":{"self":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/posts\/11586","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/users\/514"}],"replies":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/comments?post=11586"}],"version-history":[{"count":2,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/posts\/11586\/revisions"}],"predecessor-version":[{"id":11590,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/posts\/11586\/revisions\/11590"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/media\/11276"}],"wp:attachment":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/media?parent=11586"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/categories?post=11586"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/flie\/wp-json\/wp\/v2\/tags?post=11586"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}