{"id":3209,"date":"2018-09-08T10:38:20","date_gmt":"2018-09-08T10:38:20","guid":{"rendered":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/?p=3209"},"modified":"2018-09-08T10:38:20","modified_gmt":"2018-09-08T10:38:20","slug":"bu-artificial-intelligence-for-tourism-and-hospitality-ifitttalk-28-november-2018","status":"publish","type":"post","link":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/2018\/09\/08\/bu-artificial-intelligence-for-tourism-and-hospitality-ifitttalk-28-november-2018\/","title":{"rendered":"BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk – 28 November 2018"},"content":{"rendered":"

BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk
\n<\/strong>Wednesday 28 November 2018 – 09:00-17:00\u00a0FG06,\u00a0Fusion, Bournemouth University, BH12 5BB, UK
\nChairs: Professor Dimitrios Buhalis and Dr Nigel Williams\u00a0eTourismLab, Department of Tourism and Hospitality, Bournemouth University – Supported by\u00a0IFITT<\/a>\u00a0talks #BUeTourism #IFITT\u00a0\u00a0https:\/\/tinyurl.com\/BU-IFITT-AI<\/a><\/p>\n

\n

The (re) emergence of Artificial Intelligence (AI) as a service automation approach leveraging low cost computing and large datasets is impacting consumer experiences and is set to revolutionize tourism experiences. The ubiquitous and prevailing use of mobile devices for communication assures that stakeholders of such \u2018consumer experiences\u2019 are required to provide rapid responses to contextual queries made at any time, including within an experience encounter or activity at a destination level. AI tools that can make sense of real-time questions posed by consumers in context can provide significant value and increase engagement as well as reducing costs to destination organizations. The use of AI by tourism organizations is still low and this workshop will explore the opportunities and challenges of engaging AI as a customer co-creation toolset for industry and economic benefits. It will conclude with a scenario development exercise to identify possible futures for AI and Tourism along with a roadmap for the next 3 years of AI\/Tourism development.<\/p>\n

09:00 \u201309:30 Arrival and networking FG06<\/p>\n

09:30-11:00\u00a0Artificial Intelligence for Tourism and Hospitality – theoretical perspectives\u00a0<\/strong><\/p>\n

\u00a9 Professor Dimitrios Buhalis and Dr Nigel Williams :\u00a0Artificial Intelligence for Tourism and Hospitality: From individuals to clusters
\n\u00a9\u00a0Dr Iis Tussyadiah University of Surrey, Robotics and Artificial Intelligence
\n\u00a9 Dr\u00a0Luiz Mendes Filho,\u00a0Universidade Federal do Rio Grande do Norte, Brazil,\u00a0Smart Tourism developments
\nDr Chulmo Koo,\u00a0Kyung Hee University, Korea,\u00a0Smart Tourism and Artificial Intelligence
\nProfessor Hannes Werthner\u00a0Vienna University of Technology, Austria – The future of Artificial Intelligence<\/p>\n

11:00-11:30 Coffee and networking<\/p>\n

11:30-13:00\u00a0Artifilcial Intelligence for Tourism and Hospitality – best practice\u00a0<\/strong><\/p>\n

Gergana Halatcheva, GHS Global Hospitality
\nLee Mallon, Rarely Impossible
\nJamie Sergeant This is Crown
\nRowena (Copestake) Revill
\nNikos Maniatis The Cato Bot
\nRob Monster\u00a0 DigitalTown
\nTom Keeping Keeping Studio
\nManolis Varouhas imonline<\/p>\n

13:00 -14:00 Networking Lunch<\/p>\n

14:00-15:30 Workshops Designing the future of Articial Intelligence in Tourism<\/strong><\/p>\n

15:30-16:00 Break and Networking<\/p>\n

16:00-17:00 Conclusions\u00a0 Research and Innovation agendas for the future<\/strong>
\nChairs: Professor Dimitrios Buhalis and Dr Nigel Williams
\nAI Fusion: Future research – Projects\u00a0 –\u00a0\u00a0Publications\u00a0 –\u00a0\u00a0Best Practice Excellence\u00a0 –\u00a0 Education Innovations<\/p>\n

_________________________________________________________________________________________<\/p>\n

The Bournemouth University eTourism Lab<\/a>\u00a0Bournemouth University Department of Tourism and Hospitality\u00a0<\/a>\u00a0explores cutting edge information and communication technologies, alongside e-based strategic management and marketing for the tourism and hospitality industries. The eTourism Lab resides within the International Centre for Tourism and Hospitality Research (ICTHR) in the Department of Tourism and Hospitality, Faculty of Management at Bournemouth University. \u00a0The eTourism Lab offers global excellence in the field of eTourism in the widest possible sense which includes eTravel, eTransport, eHospitality and eCatering\/Food. In addition it researches how social media is becoming critical for organisations to communicate effectively and compete globally. Latest research themes include online reputation and managing brands online; real time business management and marketing social media engagement, co-creation and interaction; augmented reality and gamification. Led by world expert Professor Dimitrios Buhalis the Lab is a research centre of global excellence.<\/p>\n

For more information please contact\u00a0Professor Dimitrios Buhalis\u00a0<\/a>\u00a0eTourism Lab Bournemouth University<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk Wednesday 28 November 2018 – 09:00-17:00\u00a0FG06,\u00a0Fusion, Bournemouth University, BH12 5BB, UK Chairs: Professor Dimitrios Buhalis and Dr Nigel Williams\u00a0eTourismLab, Department of… Read more » about BU Artificial Intelligence for Tourism and Hospitality – IFITTtalk – 28 November 2018<\/span><\/a><\/p>\n","protected":false},"author":327,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-3209","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts\/3209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/users\/327"}],"replies":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/comments?post=3209"}],"version-history":[{"count":1,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts\/3209\/revisions"}],"predecessor-version":[{"id":3210,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts\/3209\/revisions\/3210"}],"wp:attachment":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/media?parent=3209"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/categories?post=3209"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/tags?post=3209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}