{"id":1694,"date":"2013-11-12T13:20:26","date_gmt":"2013-11-12T13:20:26","guid":{"rendered":"http:\/\/blogs.bournemouth.ac.uk\/etourismlab\/?p=1694"},"modified":"2013-11-12T13:20:26","modified_gmt":"2013-11-12T13:20:26","slug":"esrc-festival-social-media-make-or-break-reputation-november-8-bournemouth-university","status":"publish","type":"post","link":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/2013\/11\/12\/esrc-festival-social-media-make-or-break-reputation-november-8-bournemouth-university\/","title":{"rendered":"Social Media &#8211; Make or Break Reputation Photo Reportage"},"content":{"rendered":"<p>On November 8, 2013 Bournemouth University School of Tourism and the BU eTourism Lab hosted the event \u00a0&#8216;Social Media- Make or break reputation&#8217; as part of the ESRC Festival of Social Science.<\/p>\n<p>The event started with a warm welcome from the\u00a0Director of eTourism Lab<br \/>\nand Deputy Director International Centre for Tourism\u00a0and Hospitality Research (ICTHR)\u00a0Professor <strong>Dimitrios Buhalis<\/strong> together with Dean of the School of Tourism at <a href=\"http:\/\/home.bournemouth.ac.uk\">Bournemouth University<\/a><strong> Keith Wilkes<\/strong>.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1712\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic1.jpg\" alt=\"\" width=\"768\" height=\"785\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic1.jpg 768w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic1-294x300.jpg 294w\" sizes=\"auto, (max-width: 768px) 100vw, 768px\" \/><\/a><\/p>\n<p style=\"text-align: left\">After that a range of presentations were given by representatives of well-known travel and tourism companies as well as academics with expertise in tourism. The first presenter was <strong>Dr<\/strong> <strong>Scott McCabe<\/strong> from <a href=\"http:\/\/www.nottingham.ac.uk\/\">Nottingham University<\/a> who spoke about &#8216;Social media and new marketing&#8217;.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic21.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1701\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic21.jpg\" alt=\"\" width=\"960\" height=\"720\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic21.jpg 960w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic21-300x225.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic21-768x576.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/p>\n<p style=\"text-align: left\">Scott&#8217;s presentation was followed by another great presentation from <strong>Dr Philip Alford\u00a0<\/strong>who introduced &#8216;Coaching 60 Bournemouth business on social media &#8211; the Digital Destinations project&#8217;.<\/p>\n<p style=\"text-align: left\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1706\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic3.jpg\" alt=\"\" width=\"3264\" height=\"2448\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic3.jpg 2048w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic3-300x225.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic3-768x576.jpg 768w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic3-1024x768.jpg 1024w\" sizes=\"auto, (max-width: 3264px) 100vw, 3264px\" \/><\/a><\/p>\n<p style=\"text-align: left\">After that\u00a0<strong>Rowena Revill<\/strong> from <a href=\"http:\/\/www.dorsetcreative.co.uk\/\">Dorset Creative<\/a> presented a few case studies in her presentation:&#8217; Social media best practice in Dorset&#8217;.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1711\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic4.jpg\" alt=\"\" width=\"960\" height=\"540\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic4.jpg 960w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic4-300x169.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic4-768x432.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/p>\n<p>The event continued with\u00a0<strong>Dr<\/strong>\u00a0<strong>Brigitte Stangl<\/strong> \u00a0from the <a href=\"http:\/\/www.surrey.ac.uk\/\">University of Surrey<\/a> who gave insights into the topic of &#8216;Innovation, User-based Design and Social Media&#8217;.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic5.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1710\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic5.jpg\" alt=\"\" width=\"3264\" height=\"2448\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic5.jpg 2048w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic5-300x225.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic5-768x576.jpg 768w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic5-1024x768.jpg 1024w\" sizes=\"auto, (max-width: 3264px) 100vw, 3264px\" \/><\/a><\/p>\n<p style=\"text-align: left\">Brigitte&#8217;s topic was complemented by the presentation by PhD candidate at\u00a0<a href=\"http:\/\/home.bournemouth.ac.uk\">Bournemouth University<\/a>\u00a0Vicky Loi\u00a0\u00a0about &#8216;Social media and brand personality&#8217;.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic781.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1705\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic781.jpg\" alt=\"\" width=\"720\" height=\"960\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic781.jpg 720w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic781-225x300.jpg 225w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><\/p>\n<p style=\"text-align: left\">A slightly different, but also social-media-related aspect was presented by\u00a0<strong>Dr Eleni Michopoulou<\/strong> from <a href=\"http:\/\/www.derby.ac.uk\/\">Derby University<\/a>. Eleni spoke about \u00a0&#8216;Disability, Accessibility markets and social media&#8217;.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Eleni.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1737\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Eleni.jpg\" alt=\"\" width=\"2448\" height=\"3264\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Eleni.jpg 1536w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Eleni-225x300.jpg 225w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Eleni-768x1024.jpg 768w\" sizes=\"auto, (max-width: 2448px) 100vw, 2448px\" \/><\/a><\/p>\n<p style=\"text-align: left\">Following Eleni&#8217;s presentation, <strong>Dr<\/strong>\u00a0<strong>Alessandro Inversini<\/strong> from <a href=\"http:\/\/home.bournemouth.ac.uk\">Bournemouth University<\/a> spoke about\u00a0&#8216;Online Reputation and competitiveness&#8217;.<\/p>\n<p style=\"text-align: left\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic9.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1707\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic9.jpg\" alt=\"\" width=\"3264\" height=\"2448\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic9.jpg 2048w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic9-300x225.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic9-768x576.jpg 768w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic9-1024x768.jpg 1024w\" sizes=\"auto, (max-width: 3264px) 100vw, 3264px\" \/><\/a><\/p>\n<p style=\"text-align: left\">Towards the end of the presentation session\u00a0<strong>Nicolas Gregori<\/strong> from the <a href=\"http:\/\/thinkdigital.travel\/\">Digital Tourism Think Tank<\/a> shared with us his findings about &#8216; Social Media in real time&#8217;.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic10.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1708\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic10.jpg\" alt=\"\" width=\"2448\" height=\"3264\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic10.jpg 1536w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic10-225x300.jpg 225w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic10-768x1024.jpg 768w\" sizes=\"auto, (max-width: 2448px) 100vw, 2448px\" \/><\/a><\/p>\n<p style=\"text-align: left\">After the presentations it was time for the participants to have some drinks and refreshments and to socialise and network with the other participants of the event.<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1698\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch1.jpg\" alt=\"\" width=\"720\" height=\"960\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch1.jpg 720w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch1-225x300.jpg 225w\" sizes=\"auto, (max-width: 720px) 100vw, 720px\" \/><\/a><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch2.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1714\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch2.jpg\" alt=\"\" width=\"3264\" height=\"2448\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch2.jpg 2048w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch2-300x225.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch2-768x576.jpg 768w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch2-1024x768.jpg 1024w\" sizes=\"auto, (max-width: 3264px) 100vw, 3264px\" \/><\/a><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch4.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1715\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch4.jpg\" alt=\"\" width=\"2448\" height=\"3264\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch4.jpg 1536w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch4-225x300.jpg 225w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch4-768x1024.jpg 768w\" sizes=\"auto, (max-width: 2448px) 100vw, 2448px\" \/><\/a><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch3.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft size-full wp-image-1697\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch3.jpg\" alt=\"\" width=\"960\" height=\"720\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch3.jpg 960w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch3-300x225.jpg 300w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Lunch3-768x576.jpg 768w\" sizes=\"auto, (max-width: 960px) 100vw, 960px\" \/><\/a><\/p>\n<p style=\"text-align: left\">After lunch the event ended with an interactive panel discussion. Panelists included\u00a0Jon Weaver (<a href=\"http:\/\/www.bournemouth.co.uk\/\">Bournemouth Tourism<\/a>),\u00a0Richard Teideman (<a href=\"http:\/\/www.londoncreative.com\/\">London Creative<\/a>),\u00a0Ben Dames (<a href=\"http:\/\/www.nationaltrust.org.uk\/\">National Trust<\/a>)\u00a0,\u00a0Andy Martin (<a href=\"http:\/\/www.bournemouthecho.co.uk%20\/\">Bournemouthecho<\/a>),\u00a0Rosie Akenhead \u00a0(<a href=\"http:\/\/www.biz.yelp.co.uk\/\">Yelp UK<\/a>),\u00a0\u00a0Olivia O&#8217;Sullivan (<a href=\"http:\/\/www.thegreenhousehotel.co.uk\/\">The Green House Hotel<\/a>),\u00a0Emily Goodyer (<a href=\"http:\/\/www.marriott.co.uk\/hotels\/travel\/bohbm-bournemouth-highcliff-marriott-hotel\">Marriott Hotel Bournemouth<\/a>),\u00a0Sam Sutton (<a href=\"http:\/\/www.newforestactivities.co.uk\/\">New Forest Activities<\/a>),\u00a0Hannah Caines (<a href=\"http:\/\/west-beach.co.uk\/\">West Beach<\/a>) and\u00a0Nina Basset (<a href=\"http:\/\/www.hotelterravina.co.uk\/\">Hotel Terravina<\/a>).<\/p>\n<p style=\"text-align: center\"><a href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic16.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-1696\" src=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic16.jpg\" alt=\"\" width=\"403\" height=\"302\" srcset=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic16.jpg 403w, https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/files\/2013\/11\/Pic16-300x225.jpg 300w\" sizes=\"auto, (max-width: 403px) 100vw, 403px\" \/><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On November 8, 2013 Bournemouth University School of Tourism and the BU eTourism Lab hosted the event \u00a0&#8216;Social Media- Make or break reputation&#8217; as part of the ESRC Festival of&#8230;  <a class=\"excerpt-read-more\" href=\"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/2013\/11\/12\/esrc-festival-social-media-make-or-break-reputation-november-8-bournemouth-university\/\">Read more &raquo;<span class=\"sr-only\"> about Social Media &#8211; Make or Break Reputation Photo Reportage<\/span><\/a><\/p>\n","protected":false},"author":187,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-1694","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts\/1694","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/users\/187"}],"replies":[{"embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/comments?post=1694"}],"version-history":[{"count":0,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/posts\/1694\/revisions"}],"wp:attachment":[{"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/media?parent=1694"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/categories?post=1694"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/microsites.bournemouth.ac.uk\/etourism-lab\/wp-json\/wp\/v2\/tags?post=1694"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}