eTourismLab

Smart Tourism and Agile Destination Management
2017-07-11 10:00 - 17:00 UTC | Bournemouth University, Fusion, FG06, Fusion, Bournemouth, BH12 5BB, United Kingdom
Smart Tourism and Agile Destination Management
Dept of Tourism and Hospitality Bournemouth University
Tuesday 11 July 2017
Share Lecture Theatre, Talbot Campus 10:00-17:00
Smart systems take advantage of interconnectivity and interoperability of integrated technologies to reengineer processes and data in order to produce innovative services, products and procedures towards maximising value for all stakeholders. Smartness reengineers economies and industries, and shapes products, actions, processes and services in real-time. Agility engages different stakeholders simultaneously to optimise the collective performance and competitiveness and generate benefits for all involved in the value system. To achieve that, smart systems use innovative robust technology, the Internet of everything, cloud computing, big data, advanced data analytics, and a robust and ever expanding communications infrastructure.
Based on Smart Cities research and methodologies, a Smart Tourism Destination successfully implements smartness and agility to ensure that everybody is interconnected and processes are integrated towards value generation, through dynamic co-creation, sustainable resources and dynamic personalisation and adaptation to context. All suppliers and intermediaries, the public sector, as well as consumers and various interested parties are networked, dynamically co-producing value for everybody interconnected in the ecosystem.

Preliminary programme:
10:00-10:30 Registration
10:30-12:00 Smartness and agility : technology towards a connected world
12:00-13:00 Break
13:00-14:30 Smart Business and agile innovations
14:30-15:00 Break
15:30-16:30 Smart Destinations and building agile ecosystems
16:30-17:00 Smart Futures and conclusions

More information: https://www.facebook.com/events/249766028804417/

Smart Tourism Workshop @eTourism Lab
2017-03-22 10:00 - 17:00 | eTourismLab @Room FG06, Fusion Building, Bournemouth University, Department of Tourism and Hospitality Bournemouth University Bournemouth , BH12 5BB , United Kingdom
Smart Tourism Workshop – Fusion Building FG06

@eTourism Lab, Department of Tourism and Hospitality, Bournemouth University

Wednesday 22 March 2017 – 10:00-17:00 Fusion, Bournemouth University, Talbot Campus BH12 5BB, UK

Supported by Digital Town

Smart tourism is changing the competitiveness of tourism destinations and determines their ability to cocreate value for their stakeholders. Through interoperability and interconnectivity of systems tourism destinations will be able to co-create dynamic tourism products for all stakeholders. Smart Cities and Smart Living can bring together the need to use technology innovations to develop regional competitiveness of territories towards Social Innovation & Governance and create value to all stakeholders. Social, technological, economic, democratic and politically innovative processes in cities and regions introduce a wide range of innovative methods and solutions that improve the value cocreation for all stakeholders. Based on emergent smart cities and smart living developments and methodologies smart tourism support mobility, resource availability and allocation, sustainability and quality of life/visits for all stakeholders. Bringing together stakeholders and multidisciplinary expertise from different areas that support smartness will bring provide a comprehensive approach to develop the different areas of smart tourism for the future.

09:30 –10:00 Arrival and networking FG06
10:00-11:30 Smart Tourism Developments
Professor Dimitrios Buhalis eTourismLab Bournemouth University: Smart Tourism Futures
Chris Cooper Founding Director KnowNow : connecting the dots – PAS 181 Smart city framework
Mark Smith Director Bournemouth Tourism
11:30-13:00 Clusters of Developments & Networking and Focus Group
Professor Dimitrios Buhalis and Malvika Nighojkar : Smart Tourism Focus Group
13:00-14:30 Technological innovations – Best Cases of Smart Tourism
Dr Nigel Willams eTourism Lab Bournemouth University Social media and smartness
Lee Mallon Managing Director Rarely Impossible : Smart Bournemouth
Rob Monster Chief Executive Officer DigitalTown, Inc : Smart destination platforms
14:30-15:00 Break and Networking
15:00-16:30 Tourism Innovations – Ways forward for Smart Tourism
Dr Philip Alford, eTourism Lab Bournemouth University Enterpreneurship and technology
Samantha Richardson, National Tourism Coastal Academy Smart Coast
Jon Weaver, Bournemouth Tourism Smart Tourism and managing mega events
16:30 – 17:00 Conclusions, knowledge cocreation and Ways forward
Professor Dimitrios Buhalis eTourismLab Bournemouth University

The Bournemouth University eTourism Lab explores cutting edge information and communication technologies, alongside e-based strategic management and marketing for the tourism and hospitality industries. The eTourism Lab resides within the International Centre for Tourism and Hospitality Research (ICTHR) in the Department of Tourism and Hospitality, Faculty of Management at Bournemouth University. The eTourism Lab offers global excellence in the field of eTourism in the widest possible sense which includes eTravel, eTransport, eHospitality and eCatering/Food. In addition it researches how social media is becoming critical for organisations to communicate effectively and compete globally. Latest research themes include online reputation and managing brands online; real time business management and marketing social media engagement, co-creation and interaction; augmented reality and gamification. Led by world expert Professor Dimitrios Buhalis the Lab is a research centre of global excellence.
Supported by DigitalTown
DigitalTown empowers governments, businesses and citizens alike. DigitalTown provides a fresh approach to local economic development – one that equips municipalities and small businesses with the means to compete and win locally. DigitalTown empowers governments, businesses and citizens alike. Our Smart City platform consolidates the functionality of popular sites like Google, Amazon, Yelp, TripAdvisor and Expedia into a single, user-friendly mobile and web experience that makes it easy for visitors to connect with local merchants, restaurants and lodging providers. Our cloud-hosted GovSuite admin suite streamlines workflows, and connects stakeholders. We partner with governments to improve quality of life and we deliver platform and tools to promote discovery and use of local merchants. We empower citizens to engage with their public officials, neighbors and the wider community. We Power Smart Cities.

For more information please contact Professor Dimitrios Buhalis eTourism Lab Bournemouth University

eTourism @WTM2016 London
2016-11-07 10:30 - 12:15 | Excel, London, Royal Victoria Dock, London, E16 1XL, United Kingdom
eTourism: Disrupting innovations create opportunities and challenges the tourism and hospitality industry
Disrupting innovations generate significant market structure changes, modifying the operating practices, industry structure and dominant logic. This structural change is affecting the organizational networks and the services tourism players are supposed to use to perform well in markets. Both opportunities and challenges emerge for the whole tourism and hospitality industry.
Relationships between players change as their respective roles change; this is driven by e-commerce / e-business and disruptive innovation. For instance hotels, thanks to e-business technological platforms, can now use algorithms to set yield and revenue management strategies, monitor competition in real time and allow consumers to use mobile devices to access several services. In the tourism industry, many innovations have been initiated from companies in the information technology sector. Generally, Information technology is revolutionizing products, services and markets.
7 Nov 2016, 10:30 – 12:15 London, WTM 2016

WTM Inspire Theatre – EU475

Moderator: Professor Dimitrios Buhalis, Head of Department of Tourism and Hospitality, Director of the eTourism Lab, Bournemouth University
Further speakers to be announced

The World Tourism Day
2016-09-27 10:00 - 12:30 | Bournemouth University, Bournemouth, BH12 5BB , United Kingdom
The World Tourism Day aims to raise awareness on the role of tourism within the international community and to demonstrate how it affects social, cultural, political and economic values worldwide. Since 1980, the United Nations World Tourism Organization has celebrated World Tourism Day on September 27. Bournemouth University’s Department of Tourism and Hospitality will celebrate United Nations World Tourism Day (WTD) on Tuesday 27th September in an event that highlights research and best practice in making tourism more accessible. Tourism for All – Promoting Universal Accessibility’ is the theme of WTD 2016. In keeping with this, the University is bringing together the Family Holiday Association (FHA), National Coastal Tourism Academy (NCTA) and Bournemouth Tourism along with our students.
The event will review cutting edge research and best practice in making tourism more accessible. It will identify opportunities for strategic collaborative working between academics and practitioners in public, private and voluntary sectors with interests in making tourism more accessible. We will also explore how tourism students can engage with voluntary activity in support of initiatives to make tourism more accessible. The programme will include presentations and discussions of research from University staff including Professor Dimitrios Buhalis, Professor Stephen Page on how tourism can be made more accessible for people suffering from dementia and their carers, Dr Philip Alford and Dr Philip Long on how tourism can be made more accessible for families who are socially and economically disadvantaged.
‘Tourism for All – Promoting Universal Accessibility’ –Going Beyond World Tourism Day
Tuesday 27th September 2016 Venue: Bournemouth University, Talbot Campus
Fusion Building SHARE Lecture Theatre 10.00-12.30
FREE event – please Register on http://bournemouthuniversitywtd2016.eventbrite.co.uk
Provisional Programme
10:00-10:15 Welcome and Introductions – Dr Philip Long
10:15 -10:30 Mark Smith (Bournemouth Tourism): Making tourism more accessible in Bournemouth
10:30-11:00 Samantha Richardson (NCTA) and John Kinnear (Family Holiday Association) Making tourism more accessible nationally in the UK
11:00-12:00 Academic research on making tourism more accessible – Dimitrios Buhalis, Stephen Page, Philip Alford, Philip Long
12:00-12:30 Getting students involved in making tourism more accessible – Philip Long and BU Tourism Society
Who should attend?
The event is very inclusive and everybody is invited and welcome
BU undergraduate and postgraduate Tourism Management students and staff
Stakeholders from private, public and voluntary sectors in Bournemouth e.g. YMCA, YHA, Public Health, Mental Health
Accessibility and Disability organisations
BU Health and Social Care staff and students + Bournemouth University Dementia Institute
Media

Official Message on World Tourism Day 27th September 2016 by UNWTO Secretary-General Taleb Rifai:
WATCH THE VIDEO
“Tourism for all!”
Tourism has experienced a revolution in the past 50 years. In 1950 there were 25 million international tourists; today there are around 1.2 billion people travelling the world. Travelling has become a huge part of many lives. When travelling, we come across new people, new sights, and new ideas. Often our perception of the world changes as we see more of it. However, we must not forget that for many, travelling can be quite a difficult process. 15% of the world’s population is estimated to live with some form of disability. That is 1 billion people around the world who may be unable to enjoy the privilege of knowing other cultures, experience nature at its fullest and experience the thrill of embarking on a journey to explore new sights.
Accessibility for all should be at the center of tourism policies and business strategies not only as a human right, but also as a great market opportunity. With the world’s population ageing, all of us will benefit sooner or later from universal accessibility in tourism. As we celebrate World Tourism Day, let us recall that all of the world’s citizens have the right to experience the incredible diversity this planet has to offer. We thus urge all countries and destinations, as well as the industry, to promote accessibility for all in the physical environment, in transport systems, in public facilities and services and in information and communications channels.
I wish you a very happy World Tourism Day and a future full of enriching and compelling travel experiences to be enjoyed by all.
Dr Taleb Rifai UNWTO Secretary General

‘Tourism for All – Promoting Universal Accessibility’ –Going Beyond World Tourism Day
Tuesday 27th September 2016 Venue: Bournemouth University, Talbot Campus
Fusion Building SHARE Lecture Theatre 10.00-12.30
FREE event – please Register on http://bournemouthuniversitywtd2016.eventbrite.co.uk

eTourism: harnessing technology to increase competitiveness
2016-06-28 09:00 - 13:00 | Bournemouth University School of Tourism, School of Tourism, Bournemouth University Fern Barrow, Talbot Campus, Poole, Dorset, BH12 5BB, United Kingdom
FREE TICKETS
09:00 -13:00 Tuesday 28th June,
Kimmeridge House, Bournemouth University, Talbot Campus Bournemouth, BH12 5BB
The Internet of Things, Big Data, wearable technology and augmented reality are just a handful of the technological innovations driving change in our business and personal lives. To stay competitive, the tourism industry needs to understand, respond to and harness these opportunities. Research from Bournemouth University into Smart Tourism Destinations can help organisations to take advantage of new developments and strengthen both their strategies and competitiveness.

INDICATIVE SCHEDULE
09:00-09:30 Arrival – Registration
09:30-10:30 Smart Tourism and cocreation of value for all stakeholders
Professor Dimitrios Buhalis (Bournemouth University): The agile tourism destination
Dr Barbara Neuhofer (Bournemouth University): Co-creating smart tourist experiences
Kim Boes (Bournemouth University): Smart Tourism destinations – lessons from Amsterdam
10:30-11:30 eBournemouthHUB – The Digital ecosystem
Dr Philip Alford (Bournemouth University): Digital competence – Lessons from Bournemouth Hotels
Tom Keeping (keepingand.co): Lovely online presence and the CoastalBid web site
Ruth Spencer, Sector Growth Manager – Creative & Digital, Bournemouth Borough Council
Lee Mallon (rarelyimpossible): Making Bournemouth a smart city
11:30-12:00 Break
12:00-13:00 Digital Competence Benchmarking: Lessons from Bournemouth Hotels
Panel Discussion on the findings of the BU-BHA-BAHA-Tripadvisor project
Dimitrios Buhalis, Philip Alford and Anuschka Heid (Bournemouth University)
Hoteliers Panel : Andrew Woodland (FJBHotels), Paul Clarke (Hallmark Hotels); Rosie Wallace (Marsham Court Hotel), Sara Uzzell Whitehall Hospitality), John Marsh (Oceana Hotels)
13:00 Conclusions and farewell
FREE TICKETS
The event will take place as part of the Bournemouth University Festival of Learning 2016. It is organised by Professor Dimitrios Buhalis, Director of the eTourismLab and Head of Department Tourism and Hospitality,Bournemouth University.
The Department has considerable expertise in eTourism and has participated in a range of research projects to develop knowledge and understanding of eTourism as well as eTourism methodologies to cocreate value for all stakeholders involved.

Followed by 14:00-18:00 Accessible tourism: a benefit to everyone https://goo.gl/4dYKrM

Smart Bournemouth - Smartness, Sensors, Internet of Things and Tourism experiences
2016-06-14 11:00 - 14:00 | Bournemouth University, Bournemouth, BH12 5BB , United Kingdom
Smart destinations: Developing Smart – A case study

Tuesday 14 June 2016
1100-1400 TAG02
Talbot Campus

Bournemouth University Department of Tourism and Hospitality

Guest Speaker Lee Mallon

http://www.rarelyimpossible.com/

The event is organised by Bournemouth University eTourism Lab

Join to discuss Smart Bournemouth – Smartness, Sensors, Internet of Things and Tourism experiences

Expedia @Bournemouth University Lecture and Recruitment Round
2016-04-20 13:00 - 18:00 | Bournemouth University, Bournemouth, BH12 5BB , United Kingdom
Expedia @Bournemouth University Lecture and Recruitment Round –
Wednesday 20th April 2016 Lees Lecture Theatre
Bournemouth University Department of Tourism and Hospitality welcomes Expedia and look forward to great collaboration
EVENTS:
13:00-14:00 Online Travel Market and Revenue Management – trends, opportunities, challenges, ways forward
Public lecture by Elena Quijano Expedia Area Manager
LEES LECTURE THEATRE
1400-15:00 EXPEDIA company presentation
LEES LECTURE THEATRE
1500-1600 D234 Networking with Expedia
1600-1700 D234 Interviews for placements and graduate jobs
1700 Debriefing – taking the collaboration forward and farewell
Welcome!

Digital work-life-balance: ‘Going off the grid’
2016-03-09 00:00 - 17:00 | Bournemouth University, Bournemouth, BH12 5BB , United Kingdom
EPSRC Balance Network
Digital work-life-balance:
‘Going off the grid’: Can employees really switch off during travel?
9th of March 2016, 12.00-17.00 at Bournemouth University
Event lifestream
Technologies have had a massive impact on society and transformed how we work, live and experience travel. Social and mobile technologies have particularly enabled people to connect on an unprecedented scale, with any device, anywhere and at any time. While technologies enhance our professional and private lives in numerous ways, there is increasing evidence that people are no longer ‘switching off’. Leisure travel, grounded in the motivation of escapism and the reversal of everyday life, has traditionally had the purpose to switch off, refresh and restore body and mind. What happens however if ‘going off the grid’ is no longer an option in our hyper-connected and work-centred lifestyles?
This event aims to open a debate on changed work life balance realities in a digital world. It engages academics, tourism, technology and HR professionals, students and the public in a dialogue about the wider challenges and expectations towards connectivity of employees in the context of travel.
Funder: EPSRC
Principal Investigator: Dr Barbara Neuhofer
Co-Investigator: Professor Adele Ladkin
The event takes place on 9th of March 2016, 12.00-17.00 at Bournemouth University, Kimmeridge House.
REGISTER FOR FREE HERE: http://www.eventbrite.co.uk/e/epsrc-balance-network-going-off-the-grid-can-employees-really-switch-off-during-travel-tickets-19776981484

Event Programme
Digital work-life-balance: ‘Going off the grid’: Can employees really switch off during travel?

12.00-12.30 Arrival and Registration at Kimmeridge House Foyer
12.30-13.00 Welcome and workshop opening
© Prof Keith Wilkes (Dean of Faculty of Management) Welcome to Bournemouth University
© Dr Barbara Neuhofer and Prof Adele Ladkin
Welcome and event opening
13.00-15.00 Presentations: “Going off the Grid: Challenges and expectations of employee connectivity during travel.”
© Prof Dimitrios Buhalis (Director eTourismLab, Bournemouth University)
To connect or not to connect: Is this a question?
© Dr Zornitza Yovcheva (Augmented Reality Expert and User Experience Consultant, WeAreExperience London)
The future is a connected life: Wearable technologies and ubiquitous connectivity

© Dr Lauren Kita (Mindfulness Therapist and Research Psychologist, Bournemouth University)
Switching off: The importance of disconnecting for restoration of body and mind during travel
© Dr Juliet Jain (Senior Research Fellow, University of the West of England): Connected or disconnected? Technology, travel and wellbeing
© Claire Steiner (Institute of Travel & Tourism): Strategies to switch-off: A human resources perspective
© Dr Raian Ali (Head of Research in Computing and Informatics, Bournemouth University): Should digital media react agains digital addiction, and how?
15.00-15.30 Networking Coffee-break
15.30-16.30 Panel discussion and audience Q&A: “Switching off from technology and work on holiday: Future necessity or pure luxury?”
16.30-late Get-together and networking evening reception at the Retreat Restaurant, Bournemouth University

© Confirmed speakers

JOIN US AND REGISTER FOR FREE HERE: http://www.eventbrite.co.uk/e/epsrc-balance-network-going-off-the-grid-can-employees-really-switch-off-during-travel-tickets-19776981484

Great Britain Tourism Strategy lecture by VisitBritain’s Chairman, Christopher Rodrigues CBE
2016-02-25 10:00 - 12:00 | Bournemouth University School of Tourism, School of Tourism, Bournemouth University Fern Barrow, Talbot Campus, Poole, Dorset, BH12 5BB, United Kingdom
BOOK YOUR FREE TICKET HERE
VisitBritain’s Chairman, Christopher Rodrigues CBE will visit and do a guest lecture on Great Britain Tourism Strategy

25th February 10:00-12:00 LEES LECTURE THEATRE
https://www.visitbritain.org/christopher-rodrigues-cbe
VisitBritain’s Chairman, Christopher Rodrigues CBE, provides strategic leadership to our work to boost tourism to and within Britain, leading the delivery of a new era of greater coherence and partnership for the visitor economy.The
Chairman works with VisitBritain’s private and public sector partners in England, Scotland and Wales to aid us in strengthening the marketing of Britain as a tourist destination overseas.
Christopher became Chairman of VisitBritain in January 2007. He is also Chairman of Openwork LLP and The Almeida Theatre. He is on the Council, and a Trustee, of the National Trust and is an Executive Committee member of the
World Travel and Tourism Council. In August 2013 he became the Chairman of the British Bobsleigh & Skeleton Association. In 2013 he was given an Honorary Doctorate at the University of Surrey in recognition of his work in the tourism industry.
His past experience includes time as President and Chief Executive of Visa International between 1997- 2003 and Chief Executive of Thomas Cook between 1988 -1996.

FREE TICKETS: https://www.eventbrite.co.uk/e/visitbritains-chairman-christopher-rodrigues-cbe-guest-lecture-tickets-20713795520?ref=estwenivtefor001

ENTER2016
2016-02-02 - 2016-02-05
Next ENTER2016 conference will take place in Bilbao 2-6 Febsuary 2016.
Organized by the International Federation for Information Technology and Travel & Tourism (IFITT) the ENTER2016 conference offers a worldwide and unique forum for attendees from academia, industry, government, and other organizations to actively exchange, share, and challenge state-of-the-art research and industrial case studies on the application of information and communication technologies to travel and tourism.
This edition’s theme is eTourism: Empowering Places, it is being crafted now and in coming months more details on the programme will be here available. The conference brings together the research community with industry and it is organized in three streams namely, industry, destinations and research tracks. The conference also features 6-8 world class keynote speakers.
Organising Committee
Scientific Committee
Conference Venue
BIZKAIA ARETOA
Abandoibarra Etorbidea, 3
Bilbao

Global BUzz Europe: celebrating BU’s engagement with Europe
2015-12-17 10:00 - 13:30 | Bournemouth University, Bournemouth, BH12 5BB , United Kingdom
Event Description:
On 17th December 2015, we will be hosting a special event that celebrates the University’s engagement with Europe. We’ll also be creating a buzz on campus throughout the day with a series of events, talks and traditional festive activities, including food and entertainment.
The event will be an opportunity to showcase Bournemouth University’s on-going research and engagements across Europe and to hear about the experiences of our students from Europe who are studying in Bournemouth and those who have travelled there as part of their degree.
The event is also open to regional stakeholders from organisations and businesses across the wider area that have a particular interest in Europe as a result of operations, clients or relationships that they have on the continent.
Arrival is from 10 a.m. with the formal programme starting at 10:30 a.m. Further details and confirmation of our guest speaker will be published shortly. The formal programme will be followed by an opportunity for informal networking and some traditional festive European food.
We are delighted that Nuno Almeida, Founder and CEO of, Nourish Care Systems, will be joining us as our guest speaker. Nuno is a serial entrepreneur with a track-record of building sustainable global technology ventures and is an advisor for the European Commission on matters related to innovation funding, primarily in health and social care technologies.
Staff from across BU will also be giving short insights into their recent and on-going work:

Dr Philip Alford – The benefits of digitisation for small and medium enterprises
Melanie Gray – Media Brands: a European Perspective
Professor Bogdan Gabrys – A decade of BU’s European collaborations in the areas of data science, machine learning, computational intelligence and smart technologies
Dr Stephanie Schwandner-Sievers – Re-thinking post-war conflict resolution through gaming technology
Professor Dimitrios Buhalis – European Commission sponsored eTourism at BU

There will also be a chance to hear from students from mainland Europe who are currently studying at BU about their experiences and why they chose Bournemouth.
Date: Thursday 17th December 2015
Time: 10 a.m. until 1:30 p.m.
Location: Bournemouth University, Kimmeridge House, Talbot Campus Fern Barrow, Poole BH12 5BB

BU Tourism Futures Forum @ WTM2013
2013-11-06 13:00 - 15:00 | Excel, London, Royal Victoria Dock, London, E16 1XL, United Kingdom
Bournemouth University tourism experts organise again the BU Tourism Futures Forum @ WTM2013 and engage leading tourism practitioners from around the world on an interactive discussion to examine the future of tourism. The global challenges and opportunities for both tourism destinations and suppliers around the world require innovation in management and operations, calling for a major rethinking of both strategic and tactical Tourism Management. The Tourism Futures Forum will provide an insight into the future dimensions of the tourism industry. It examines major trends in tourism demand and supply and explores the strategic changes that lead to the international tourism industry restructuring. The Forum will be organised by The University of Bournemouth in partnership with the World Travel Market and the TravelDailyNews are organising this forum to facilitate debate about the key strategic changes and to engage in a discussion about the successful response of the industry. The event will involve two short research-based presentations to stimulate discussion. Chairman ProfDimitrios Buhalis will encourage all participants to contribute to the debate and discussion.

Chair
Professor Dimitrios Buhalis, eTourism Lab, School of Tourism Bournemouth University

Presentation
© Dr Philip Alford, Bournemouth University: Digital Marketing for Small Business – best practice from Bournemouth
Confirmed Panelists: © indicated confirmed
© Jason Freezer, Head of Destination Management, VisitEngland
© Steven Freudmann, Chairman, The Institute of Travel and Tourism
© Gary Grieve, Capela and CIMTIG
© Magdalena Osmola, European Tour Operators Association (ETOA)
© Dr Auliana Poon Tourism Intelligence International
© Barbara Avdis, Chairman, Historic Hotels of Europe
© Andy Washington EXPEDIA.com
© Sofia Panayiotaki, Mediacofss
© Miles Howard, Langtry Manor Hotel Bournemouth
© Claire Steiner, Board Director, The Institute of Travel and Tourism
© Dr Philip Alford, Bournemouth University

Secure your place by register through:
http://bufutureforum13.eventbrite.co.uk/

ENTER2012@Helsingborg
2012-01-24 - 2012-01-27
Organized by the International Federation for Information Technology and Travel & Tourism (IFITT), ENTER 2012 offers a worldwide and unique forum for attendees from academia, industry, government, and other organizations to actively exchange, share, and challenge state-of-the-art research and industrial case studies on the application of information and communication technologies to travel and tourism.
At ENTER 2012, the theme is on present and future services and applications, thereby considering interactions among information and communication technology use and development in both, a supplier and user context within travel and tourism. Issues to be covered at the conference include, but are not limited to, the following areas:

Advanced Distribution Systems
Electronic Marketing
Information Search and Retrieval
Technology Acceptance
Consumer Inspiration through ICTS
Eno-Gastronomic Tourism
Information Interfaces and Presentation
Travel Search and Meta-Search
Crisis and e-Tourism
ICT Adoption, Use, and Value Creation
Intelligent Systems
Web 2.0 and Web 3.0
Distribution Strategies
ICT-enabled Partnerships and Segmentation
Legal and Social Aspects
Website Design and Evaluation
E-Learning
ICT and Sustainability
Mobile Services
Context-Aware Systems
E-strategy and e-Business models
ICT for Regional Development
Recommender Systems

eTourism Present and Future Services and Applications Helsingborg Sweden 24th to 27th of January 2012
