Search Results for: “enhanced”

Technology Enhanced Tourist Experiences: a holistic exploration of how technology can enhance tourist experiences

Technology Enhanced Tourist Experiences  Barbara Neuhofer and Dimitrios Buhalis The notion of consumers increasingly striving for experiences constitutes an important concept for the tourism industry. The strategic staging of experiences in the experience economy has become crucial for companies as products have become commodified and competitive advantage can only obtained by providing customers with unique… Read more »

IFITT@EyeForTravel Technology Enhanced Tourism Experience Economy Workshop 2012

The International Federation for IT in Travel and Tourism (IFITT), one of the world’s leading tourism and technology organisations, hosted a workshop at the EyeForTravel Travel Distribution Summit Europe in London on 18th April 2012, centred around the cutting-edge topic of “Technology Enabled Tourism Experience Economy”. Moderated by IFITT President Prof. Dimitrios Buhalis (Bournemouth University),… Read more »

Technology Enhanced Tourist Experiences: A holistic exploration of how tourist experiences can be enhanced by technology

Barbara Neuhofer is a PhD Researcher at the John Kent Institute in Tourism at Bournemouth University. Her research project, supervised by Prof. Dimitrios Buhalis and Prof. Adele Ladkin, has the aim to explore how technologies can enhance the tourist experience. The notion of consumers increasingly striving for experiences constitutes a prevalent concept, initially shaped by… Read more »

ENCYCLOPEDIA OF TOURISM MANAGEMENT AND MARKETING

ENCYCLOPEDIA OF TOURISM MANAGEMENT AND MARKETING Editor in Chief: Professor Dimitrios Buhalis, 2022, EDWARD ELGAR PUBLISHING LIMITED https://buhalis.blogspot.com/2020/06/encyclopedia-of-tourism-management.html   ENCYCLOPEDIA OF TOURISM MANAGEMENT AND MARKETING Editor in Chief: Professor Dimitrios Buhalis, 2022, EDWARD ELGAR PUBLISHING LIMITED https://buhalis.blogspot.com/2020/06/encyclopedia-of-tourism-management.html CALL FOR ENTRIES Call for Encyclopedia Entries: Submit your 200 words proposal for an entry on https://eep.manuscriptmanager.net/ by 30 September… Read more »

NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management,

NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506 https://doi.org/10.1108/JOSM-12-2018-0398 Purpose Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media (virtual… Read more »

Updated List of Publications

To make it even more easier to find the research in etourism, smart tourism, and technology-enabled experience, we have summarised the best publications of BU eTourism Lab members on these topics for you! 2018 Rihova, I., Buhalis, D., Gouthro, M., Moital, M., 2018 Customer-to-customer co-creation practices in tourism: lessons from Customer-Dominant logic, Tourism Management, Vol…. Read more »

Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival

Artificial Intelligence Enabled Customer Engagement: Using Chatbots (Airfestbot) at Bournemouth Air Festival Bournemouth Air Festival – www.bournemouthair.co.uk attracts on average 1 million attendees over 3 days and recently awarded as national “Tourism Event of The Year 2015”(Bournemouthair, 2015) by Visit England. These attendees are a mix of residents and tourists who may need information or… Read more »

New Article: The influences and consequences of being digitally connected and/or disconnected to travellers

Tanti A., and Buhalis, D. 2017, The influences and consequences of being digitally connected and/or disconnected to travellers, Information Technology & Tourism March, p.1-21. http://doi.org/10.1007/s40558-017-0081-8 Abstract Technological progress and tourism have worked in tandem for many years. Connectivity is the vehicle that drove the goal of technologically enhanced tourism experiences forward. This study, through an… Read more »

Tourist Experience BU eTourism Lab videos

Technology Enabled Tourism Experience Presentation by Barbara Neuhover Barbara Neuhofer, PhD Workshop ENTER 2012, Helsingborg Sweden Barbara Neuhofer, PhD Researcher at Bournemouth University gives a presentation about her research, entitled: “Revisiting the Tourist Experience: An Exploration of the Technology Enhanced Tourist Experience” Technology Enabled Tourism Experience Economy – eTourism Lab at Bournemouth University Prof. Dimitrios… Read more »